I recently moved to the woods of fairfax and i have had one major problem that the staff was very helpful in resolving it. I live on the top floor and had a squirrel problem. They were basically living right above me. Somehow they managed to disconnect my vents which cut off all heat and air conditioning to the back end of the apartment. Once i told the staff about it, they sent a maintence person to the apartment that same day. However, the maintence guy was not able to help, they had to contact animal control or some company that deals with that type of issue to resolve the situation. After they cleaned out our squirrel and it turns out bat problem, the maintence staff returned and fixed the initial problem that enabled the squirrels to get in to begin with.

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