Willowbrook Luxury Apartments
#13,841 #3 #671

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Willowbrook Luxury Apartments

120 Clubhouse Drive, Lynchburg, VA 24502
(44 Reviews)
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"I have been living here since May 2012 and it has been amazing! The office staff is great" ...
$770 - $1,260/mo
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Floor Plans & Pricing

1 Bedroom

WillowGate

1 Bed, 1 Bath | 900 sq. ft.

$770

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WillowGate 2

1 Bed, 1 Bath | 900 sq. ft.

$820

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2 Bedrooms

WillowWind

2 Beds, 2 Baths | 1,150 sq. ft.

$885

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WillowWind 2

2 Beds, 2 Baths | 1,150 sq. ft.

$935

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WillowCreek

2 Beds, 2 Baths | 1,173 sq. ft.

$960

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3 Bedrooms

WillowWood

3 Beds, 2 Baths | 1,300 sq. ft.

$985

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WillowWood 2

3 Beds, 2 Baths | 1,300 sq. ft.

$1,035

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WillowRidge

3 Beds, 2 Baths | 1,323 sq. ft.

$1,110

See Floor Plan Details

4 Bedrooms

WillowStone

4 Beds, 2 Baths | 1,400 sq. ft.

$1,260

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D+
D+

Renter Ratings

B+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

4.0

Office Staff

3.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Willowbrook Luxury Apartments Reviews

(43)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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anonymous

Resident ā€¢ 2019 - 2023

12/1/2023

Great place to live, with one HUGE exception

Willowbrook is quiet, safe and very pretty. The apartments are well designed and comfortable, with wall separations between apartments that prevent you from hearing your neighbor's shower running or toilet flushing. The grounds are well-groomed, and maintenance requests are usually addressed promptly. Which brings meā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2013 - 2015

    7/31/2015

    The buildings are well-built and very attractive, inside and out. The grounds are beautifully maintained. I've lived in many apartments in many places, and this is the quietest and nicest I've ever rented. My one complaint is with the Internet service. The owners, Tomlin Properties,ā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2012 - 2014

      9/16/2014

      Willowbrook is a beautiful community, but you don't get what you pay for. The staff is usually friendly, but not always helpful. Sometimes maintenance will arrive same day- on other occasions it took over 5 weeks for a simple fix. You are also trapped withā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2010 - 2014

        2/26/2014

        Renting at Willowbrook was a pleasure. Dee does a wonderful job managing the property and was very professional and helpful in all the dealings I had with her. The maintenance staff is prompt and reliable. The pools and workout areas are excellent. Having lived thereā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2014

          1/26/2014

          I lived at Willowbrook back in 2005 for a year and a half. When life dealt some unfortunate circumstances, I couldn't see myself going anywhere else. The staff is top notch. All the way from the community manager to the maintenance guys, everything is takenā€¦Ā See More >
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            anonymous

            prospective ā€¢ Visited 2014

            1/20/2014

            Recently, my fianc e and I went to view these apartments and fill out an application to be approved to live in the community. We absolutely loved the insides of these apartments along with all the amenities. The leasing team was so sweet and gotā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2012 - 2014

              1/15/2014

              I have lived at Willowbrook for almost 2 years now and I love it! It's so quiet (I can hear my neighbor upstairs occasionally but I haven't lived anywhere where that wasn't the case) and the community itself is beautiful. I have a dog whoā€¦Ā See More >
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                Kcam

                Resident ā€¢ 2008 - 2014

                1/8/2014

                I have enjoyed living at Willowbrook for quite a long time. The place is gorgeous and SAFE. I am a single female and would not want to live anywhere else. The staff goes above and beyond to make this a safe and enjoyable home. Iā€¦Ā See More >
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                  amcgowan1990

                  Resident ā€¢ 2013 - 2014

                  1/3/2014

                  Willowbrook is the worst apartment complex to live in Lynchburg if you are looking to enjoy your stay. The office staff is terrible, often going above and beyond to NOT help make the stay of their tenants a good experience. The pool and lazy riverā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2012 - 2013

                    11/26/2013

                    Willowbrook's 1-bedroom apartment is probably the best value in Lynchburg. We lived here for a year. We loved our unit and had no issues at all. We never heard noise at all (we were in a corner unit, which was tucked to the side and awayā€¦Ā See More >
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                      Snoopyandwoodstock18

                      Resident ā€¢ 2006 - 2013

                      11/1/2013

                      Just wanted to say how much we enjoyed living at Willowbrook. We had lived at Willowbrook three different times in three different apartments for a total of about seven years. Each time we made a change we always came back to Willowbrook because in comparingā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2011 - 2013

                        9/29/2013

                        I've lived in Willowbrook for over a year and am glad to say I'm moving out next month. When I first moved into this apartment the staff was friendly. The apartment was not the greatest. Carpets were dirty (although they claimed they cleaned them) theā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2013

                          6/2/2013

                          The apartment is pretty good overall. It is big, open with lots of lighting. Porch is large as well as the storage area and it comes with a washer dryer. Lots of amenities that you aren't charged extra for. For what you get, probably theā€¦Ā See More >
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                            Brian92677

                            Resident ā€¢ 2011

                            12/18/2012

                            They do not return all of your security deposit. Basically, they deduct for normal wear and tear. When I called to ask them to send me more of my deposit, I was told that a toilet in the second bathroom was notā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2009 - 2012

                              11/28/2012

                              Living in Willow Brook for 3 years has been nothing but a pleasure. The staff have went out of their way to help if there has ever been an issue. I have truly enjoyed my college experience while living on the Willow Brook property andā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2012

                                11/16/2012

                                I have been living here since May 2012 and it has been amazing! The office staff is great and the maintenance staff is fast. When I moved in, the apartment was very clean and I have not had any problems. There areā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2008 - 2012

                                  10/3/2012

                                  We have been lived at Willow Brook Luxury Apartment Community for more than 4 years, actually their office address is 120 Clubhouse Drive,Lynchburg, VA 24502. As long term Willowbrook community residents we appreciate the efforts of the Manager DEE and her staffs in makingā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2011 - 2012

                                    8/22/2012

                                    I very much enjoyed my time at Willowbrook. My apartment, located in Phase 2, overlooked the Lazy River and could not have been more welcoming and cozy. The maintenance staff as well as the office staff were always willing to go the extraā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2012

                                      6/27/2012

                                      What a beautiful place to live! I got one of the newer apartments, phase 2, and could not be happier. The grounds are professionally kept up, many flowering plants, which are not expected in apartment properties- there are rose bushes, petunias, flowering trees and bushesā€¦Ā See More >
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                                        LSprouse1

                                        Resident ā€¢ 2012

                                        6/21/2012

                                        This is by far the BEST community I have ever lived in. The staff is wonderful and super helpful as well as maintenance. Also, the ground are kept well and it is a very safe and comfortable community. There are so many ammenities that Iā€¦Ā See More >
                                          Review Author Icon

                                          jvsantini

                                          Resident ā€¢ 2007 - 2011

                                          6/7/2012

                                          I lived at WillowBrook Apartments for 4 years and have nothing but great things to say about my time there. The place was kept up with by adding a lazy river, gym, and constant lawn care. The maintence crew was always quick and professional. Theā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            prospective ā€¢ Visited 2012

                                            4/17/2012

                                            Awful Staff

                                            After I had been rudely showed the apartments by one of the staff, I was against renting the apartment. She was unfriendly, silent the whole time we were viewing it without offering up anything about the apartment, and she was very short with her answers.ā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2012

                                              2/20/2012

                                              not concerned about their residence

                                              The office staff does not seem to care much about the residence, if you have a complaint and you take it to the office, you might as well talk to the wall, you get the same outcome.ā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2007 - 2008

                                                12/12/2011

                                                Worst Apartments Ever!

                                                I lived at Willowbrook for a little over a year and cannot tell you how happy I am that I no longer live there. While I was under lease, I had no problems what so ever with the staff or the apartment. Onceā€¦Ā See More >
                                                  Review Author Icon

                                                  kimber2002

                                                  Resident ā€¢ 2008 - 2011

                                                  4/6/2011

                                                  lived at willowbrook for 3 years and trust me I would have made it less but I travel often for my job and it is expensive to move around so I stuck it out. I have lived in all kinds of luxury apartments andā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Coin Operated Car Wash
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Business Center
                                                    • Children's Playroom
                                                    • Clubhouse
                                                    • Dance Studio
                                                    • Fitness Center
                                                    • Grilling Area
                                                    • Hot Tub/Jacuzzi
                                                    • Indoor Swimming Pool
                                                    • Kiddie Pool
                                                    • Lazy River
                                                    • Massage Therapist Available
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pest Control Program
                                                    • Playground
                                                    • Pool
                                                    • Resort Style Pool
                                                    • Sauna
                                                    • Storage Space
                                                    • Walking Trails
                                                    • Wi-Fi Access
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                                                    Leasing

                                                    If your heart is drawn to secluded, rolling hills, the Lynchburg Area's Favorite Upscale Enclave can provide the location you desire with the amenities you deserve. Our designer amenities provide a new and luxurious edge with an array of must-have modern conveniences that will show you how much FUN coming home can truly be. Nestled in a quiet country setting you will find our spacious and luxurious one, two, three and four bedroom apartments. With an ideal location, just outside the city of Lynchburg, WillowBrook offers a quality of living unmatched by others, including easy access to major employment centers and universities. Excellent public and private schools are just minutes away. Your choice in WillowBrook proves it's always the right time to celebrate the fun, freedom and feeling of LIFE! As a prospective Resident, please visit our Resident page for Frequently Asked Questions, additional pictures and MORE!! (unescape("%3Cscript src='" + (('https:' == document.location.protocol) ? 'https:' : 'http:') + "//tomlinassociates. ' type='text/javascript'%3E%3C/script%3E")); Appfolio.Listing({ hostUrl: 'tomlinassociates. ', //propertyGroup: 'My Group Name', themeColor: '#676767', height: '500px', <div style="font-fa
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Tomlin & Associates

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 44 number of votes by renters, Willowbrook Luxury Apartments is currently rated 4.1 out of 5 stars.
                                                    Willowbrook Luxury Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Willowbrook Luxury Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Willowbrook Luxury Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Willowbrook Luxury Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Willowbrook Luxury Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Willowbrook Luxury Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Tomlin & Associates
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    4 Beds, 2 Baths

                                                    Check Availability

                                                    Willowbrook Luxury Apartments

                                                    March 2024

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                                                    Willowbrook Luxury Apartments is a 900 - 1,400 sq. ft. apartment in Lynchburg in zip code 24502. This community has a 1 - 4 Beds, 1 - 2 Baths, and is for rent for $770 - $1,260. Nearby cities include Madison Heights, Forest, Amherst, Appomattox, and Glasgow.

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