Amberton Apartments
AVERAGE RATING
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Most unhelpful, rude and careless staff!
From: -Anonymous-Date posted: 7/30/2009
Years at this apartment: 2008 - 2009
GO ELSEWHERE!!!! WORST EXPERIENCE AND SERVICE EVER!!! We lived at Amberton for just over a year and it started out as a decent aparment experience but near the end the experience went down hill and fast. The two managers they have on the property were the worst managers I have ever had to deal with We had issues with rent and questions about our lease several times and each time we called they were either out of the office or just plain didn't answer the phone. Messages were left with the voicemail system and with several people who were filling in and no call was ever returned. Several times I attempted to go to the office in person to resolve issues and more times than not a sign was posted on the office door during their supposed business hours stating that they were out of the office and would return the next day. IT TOOK TWO WEEKS FOR US TO FINALLY GET A HOLD OF SOMEONE!!!!! By that time it was too late. They also told us we could do a month to month rent if needed at the end of our lease and when we tried to do it they told us our apartment had already been rented to someone else at the end of our lease. I have never ever experienced a staff that went to such lengths to ignore their tenants. We moved to a nicer, larger apartment with a more accomodating staff in a MUCH MUCH nicer area for only a hundred dollars more a month than that hole of a complex.
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