Here is the letter I submitted to the offive upon vacating the premesis. The place needs shut down it is so disgusting! ...

Needless too say, this entire year has put me in quite the quandary.

Coverstone has been a living nightmare since I moved in last June. I have witnesses many things that I could have never imagined I would have seen in my wildest dreams. Whether it was knife fights, gang violence, roaches, management acting as legal theives, men urinating on walls and masterbating in bushes and out in the open drug deals. Notwithstanding, nothing was ever done to clean up the disgusting surroudings in which I was stuck.

First of all, we were promised as residents upon move-in that a company would be spraying for roaches at least once a month. I resided in Coverstone for one year and only saw them spray twice that entire span of time. It was unsanitary and disgusting that no matter how often one would clean or spray ones own apartment that the roaches seemed to reign supreme in this complex. Not to mention that mold was growing in the walls and almost everywhere else imagineable, which for someone who suffers from a mold allergy, is not a good environment. This was strike one against Coverstone.

Strike two came when I noticed how unsafe the surroundings were for a young, single female like myself, which took only a week or two. In the time that I lived in Coverstone, at least two knife fights occured on grounds. I have also seen or heard about the drug deals and prostitution that occur in the complex. Not to mention how disgusting the men treat the women who live there. The catcalling, hissing and other inappropriate behavior is not just uncalled for but made me fear for my personal well being every time I walked on the grounds alone, especially coming home from work at night. I have also seen men urinating on walls, in bushes as well as openly masterbating in public. These actions anywhere else would lead to arrest or jailtime, but not here at Coverstone, where it seems to be a perfectly acceptable form of behavior being that the management has done nothing to clean up the problem. As a postscript to that statement, I am well aware by speaking to some of the other residents, who are also in the process of moving, that numerous complaints have been made. Also, the one person who made me feel a tiny bit of safety in my time at Coverstone was recently let go. The security guard who was on grounds was the only staff member I ever saw do his job properly, He would walk me to my door if he ever saw me, and he ALWAYS kept a watchful eye out for me knowing my set of circumstances.

Strike three was when I came to find out that the management and staff was nothing better than a group of legal thieves. This came in many forms as well - I have three VERY interesting stories to tell about some of the treatment I received while a resident:

1- I was locked out of my apartment one time and had to call for maintenance to unlock the door for me. The woman who answered the phone informed me that I would owe the maintenance man $50 to allow me back into my apartment. Fine, he came out before office hours, so paying a fee would not be a huge deal, if paid to the complex itself. However, the woman on the phone also informed me that the $50 fee HAD to be in cash, and if I couldn't pay $50 in cash they couldn't let me back in to my apartment. Naturally I threw a fit. It states right in the lease that "cash will not be accepted for any services rendered." I might be young, but I was not born yesterday. I know that they were trying to rip me for a little extra spending money, which by the way, when I brought up this statement in the lease, the people I was dealing with changed their tune about me owing any kind of fee. Seems a little suspicious to me.

2 - Recently my car was towed from the complex. I had what I thought to be a recent parking pass in the back window. When I went to the office to complain, not only was the woman there incredibly rude and condescending, but she was more than a half an hour late! She tried to tell me that the office had sent out four notices of parking permit updates, which I did not receive a single one. She, also, tried to tell me that other residents had received them because they had picked up the new permits. First off, I don't care what other residents received because I didn't get ANY notice, and secondly, she said herself that they had also been informing people of the change when they came to pay their rent. I could not pay rent to the office directly because I work during office hours and had to slip my rent in the mail slot. How am I to know that the people who had signed for the new permits all didn't find out by paying their rent' Not to mention she tried to insult my intelligence by saying "did you REALLY think a pass that says 2007 is still good." Yes I did. I'm sorry that it would be to my belief that an apartment complex would give me a pass that was good for the entirety of my lease, and if not, at least inform me that I would have to get a new pass. The last straw was when I asked for proof of the so-called notices that were sent out, she could not produce a copy of four different letters. She could only show me one copy of one letter, which could have been easily lost in transition. She also said they were on the computer, however, she could not print them because the "printer was broken." That seems like an awfully convenient time for a printer to cease function. Then she went on to say I could pick the other letters up later that afternoon. What'! So she could have time to type the nonexistent letters before then'! Again, more surreptitious and inexusable behavior from the staff.

3 - This story was actually this first thing I experienced at Coverstone, but I feel it's the worst. From June, when I moved in, until November I was living in my apartment without a stove. How is one supposed to live a full life without cooked meals' I had filed numerous complaints, but nothing was ever done to fix the problem. I FINALLY, had to address the staff face-to-face when I received a bill in the mail charging me for the use of gas. How was I to use the gas, I had no stove to cook on'! I understand the heat runs on gas as well, but I had yet to even turn it on. Of course, the office denied any record of me filing any complaints.

Three strikes later and I realized that I needed to get out! However, getting out of a lease at Coverstone was harder than getting out of a lfe-long jail sentence (even though most prisoners live in better conditions).

Thus I had only one option as to the denouement of this set of circumstances: moving as fast as one possibly could.

User Responses
From: Anonymous	Date: 05/03/2009
Wow. It's sad to hear this about my old stomping grounds. I used to live there from '77-'84. I lived in 10916 a-3 and a-4. Moved to Richmond in '84. I went there a few years ago during the day, on a weekday and seen they built a Walmart like 30' behind my old building. It used to be a beautiful field that my dad and I used to sit and watch thunderstorms come in from the west. Granted I was only like 11 years old when I moved, it's still sad to hear about the property the "L" shaped pool was killer!!

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