Genito Glen Apartments
#4,097 #2 #271

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Genito Glen Apartments

4041 Hailey Crescent Drive, Midlothian, VA 23112
(119 Reviews)
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"Great experience no issues , ladies in the office are nice, the area is quiet, Apartment i" ...
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Floor Plans & Pricing

2 Bedrooms

Two Bedroom Two Bathroom 60%

2 Beds, 2 Baths | 949 sq. ft.

See Floor Plan Details

Two Bedroom Two Bathroom 50%

2 Beds, 2 Baths | 949 sq. ft.

See Floor Plan Details

3 Bedrooms

Three Bedroom Two Bathroom 50%

3 Beds, 2 Baths | 1,050 sq. ft.

See Floor Plan Details

Three Bedroom Two Bathroom 60%

3 Beds, 2 Baths | 1,050 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

B+

Review Ratings

Noise

4.2

Grounds

3.8

Safety

3.7

Office Staff

3.8

Maintenance

4.2

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

6

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.83 days

View Community Timeline
View Community Timeline

Genito Glen Apartments Reviews

(114)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1216829

Verified Resident 2005 - 2024

1/13/2024

I lived at Genito Glen apartments for almost 20 years. I have nothing negative to say. I would refer friends and family to make this their forever home. There are several great schools close by if you have children.

    Manager

    1/15/2024

    Genito Glen Apartments
    We are so happy to have you as a long-time resident over the past 20 years! It is great to know you feel so at home in our welcoming community, and we really appreciate your kind recommendation. Thank you so much!

    Updated Review

    Review Author Icon

    Resident 1101032

    Verified Resident 2020 - 2024

    1/9/2024

    Neighborhood overall is pretty quiet. Rental office typically tries to solve problems in a timely manner. Rates are affordable. Decent amenities. There are quite a few cats on the property and my particular building could have more parking options.

      Manager

      1/10/2024

      Genito Glen Apartments
      We truly appreciate your praise for our community and team. It is rewarding to hear our peaceful environment, prompt team, affordable pricing, and nice amenities have made you feel at home. We are always looking for ways to uplift our residents' experiences, and we appreciate your cat and parking feedback. If you are ever in need, please do not hesitate to reach out.

      Updated Review

      Review Author Icon

      Resident 1100442

      Verified Resident 2003 - 2024

      1/7/2024

      I have lived in Genito Glen for 23 years my first apartment was in 4006 building. I have enjoyed living here because of the quiet area. We have had some good residents to live here over the years. My building has some good people who… See More >
        Manager

        1/11/2024

        Genito Glen Apartments
        Thank you for sharing your review as a loyal resident of our peaceful community. We are delighted you have been enjoying your experience and our lovely residents. Please let us know if we can do anything to further increase your satisfaction. We are here to help.
        Review Author Icon

        Resident 1207119

        Verified Resident 2023

        12/10/2023

        Great experience no issues , ladies in the office are nice, the area is quiet, Apartment is so convenient to places I need to go including schools and dr office, maintenance man are professional, and come when needed,

          Manager

          12/13/2023

          Genito Glen Apartments
          It is wonderful that your experience has been one worth writing home about! Thank you for the nod to our team. We are glad to know that you are benefitting from our quiet and calm atmosphere, as well as our convenient location. Thank you for awarding us with a full five stars!

          Updated Review

          Review Author Icon

          Resident 1073094

          Verified Resident 2022 - 2023

          10/6/2023

          I love this apartment complex and my home. It's so quiet, peaceful and amazing. The staff Catherine and Sheila are the most amazing people. I can't find one thing wrong with this community. I'm blessed to be here.

            Manager

            10/10/2023

            Genito Glen Apartments
            Thank you for sharing how much you love our peaceful community and top-notch team, especially Catherine and Sheila! Your wonderful feedback has made our day.
            Review Author Icon

            Resident 1129858

            Verified Resident 1999 - 2023

            4/9/2023

            All I have to say is I like the old landlord's better than these guys. I don't think I'm the only one that's had trouble with this landlord but it might have been but I just don't get along with her. Catherine newsgreat she's the… See More >
              Manager

              4/12/2023

              Genito Glen Apartments
              We would like to talk with you regarding your review. Can you please contact our leasing center to see what we can do to improve your experience?
              Review Author Icon

              Resident 1064620

              Verified Resident 2022

              9/9/2022

              Not bad. I will say it's pretty irritating the pool opened 2 weeks before the end of summer. The first weekend the pool opened there was no notice or anything until the following Monday. Yet somehow one person was made aware and essentially had the… See More >
                Manager

                9/13/2022

                Genito Glen Apartments
                Thank you so much for taking the time to share your thoughts with us! We are so sorry for any delay or miscommunication with our pool and would be more than happy to answer any questions you may have. When you have a chance, please call or visit our office.
                Review Author Icon

                Resident 1063431

                Verified Resident 2022

                9/6/2022

                It has been a wonderful experience so far. I highly recommend. Maintenance has responded to my request and gotten the job done the same day as the request. The staff are kind and respectful. The neighbors are kind.

                  Manager

                  9/10/2022

                  Genito Glen Apartments
                  So glad to receive your compliments about our responsive team and recommendation about our community. Welcome home!
                  Review Author Icon

                  Resident 1014587

                  Verified Resident 2019 - 2022

                  4/9/2022

                  My experience has been rewarding. Where can u find a place that's quiet night or day. Space is great and management is awesome. This community is great for all types. This is a great place to call home.

                    Manager

                    4/13/2022

                    Genito Glen Apartments
                    We adore hearing when a resident finds our community "a great place to call home!" Thank you for applauding the quiet environment, well-finished apartment homes, and exceptional service.
                    Review Author Icon

                    Resident 1005057

                    Verified Resident 2021 - 2022

                    3/8/2022

                    Being a resident at Genito Glen Apts has been an enjoyable experience. Property Management does an excellent job at keeping our apartment complex safe and clean. Genito Glen is a family oriented atmosphere anyone would enjoy to call home. Apartments are spacious and perfectly set… See More >
                      Manager

                      3/11/2022

                      Genito Glen Apartments
                      Your outstanding feedback has made our day! We are delighted that our team's stellar service has left you impressed and that you feel right at home in our peaceful and family-friendly community. Thank you for taking the time to share your experience with us.
                      Review Author Icon

                      Vchristiansen08@gmail.com

                      Resident 2018 - 2020

                      4/8/2020

                      I've never in my life did a review. One thing I do not mess around with are my children. After a flood in my apartment, they came to "fix" the carpet. When walking around you can see the carport lifted, tiles all bubbles, the smell… See More >
                        Manager

                        4/9/2020

                        Genito Glen Apartments
                        “Vchristiansen08”, thank you for your residency at Genito Glen and review of your experience. I understand that this pandemic has resulted in a very trying time for everyone, and that is even more true when one’s home requires urgent attention. Since my office considered your situation a top priority, the service manager responded immediately. Masks are in short supply here and all over the nation; that is the only delay to recovering the now repaired pipe. My staff was trying to explain the masks are very important to this work while this virus is a public health matter and that importance increases with the amount of people in a home. I apologize if the way anyone spoke came across as less than respectful. That should never be the case and was certainly not the intent. The carpet crew is scheduled to return today to re-inspect it and make any necessary adjustments. We want it installed correctly just as much as you do and care very much about your family’s comfort and ability to enjoy your home. I have left you a message and hope to speak with you soon so that we can resolve this and increase your satisfaction with our community. -Vasha W. / Community Manager (804) 745-3555
                        Review Author Icon

                        anonymous

                        Resident 2019

                        7/12/2019

                        I love my new apartment! It's very homey and worth my price! The staff is great with communication and always kept positive attitudes since day one. I love Heidi the most. She's always so bubbly and makes you feel like family!… See More >
                          Manager

                          7/16/2019

                          Genito Glen Apartments
                          Welcome home to Genito Glen! Thank you for the helpful, positive feedback and fantastic recommendation. Please don't hesitate to let our office know if you ever need any assistance. Thanks again!
                          Review Author Icon

                          anonymous

                          Resident 2019

                          3/26/2019

                          Ms Heidi was very helpful when I came to the office to apply for a apt.. Her in Vosha was very Perfessional in I would definitely say these ladies are awesome... Thanks for everything ladies. I would definitely recommend other people to these apt so… See More >
                            Manager

                            3/27/2019

                            Genito Glen Apartments
                            Thank you for applying for residency at Genito Glen. We appreciate your excellent recommendation! If you ever need anything, please do not hesitate to reach out to us in the leasing office. We are always happy to help. Thanks again.
                            Review Author Icon

                            anonymous

                            Resident 2018

                            12/1/2018

                            I don't even know where to begin. Heidi, one of the staff members made this move the most painless experience I have ever experienced in my life. I had an issue the day I moved and they resolved it instantly. I called Heidi, she told… See More >
                              Manager

                              12/3/2018

                              Genito Glen Apartments
                              We truly appreciate the fantastic review and we appreciate your choosing Genito Glen as your home even more. Never hesitate to ask us for assistance in the leasing office. We are always happy to help. Thank you so much for the glowing recommendation of our community!
                              Review Author Icon

                              billearl

                              Resident 2018

                              11/20/2018

                              The office is amazing. Heidi took care of me and she was wonderful. She made sure our experience was great. I needed some things fixed and she had it taken care of right away. The matinence crew is fast and efficient. I have had no… See More >
                                Manager

                                11/20/2018

                                Genito Glen Apartments
                                Thank you for your residency, Billearl. We appreciate your five-star review. It is helpful to know our staff is wonderful, fast, and efficient. Our residents deserve nothing less. Thanks again!
                                Review Author Icon

                                lorirobertson

                                Resident 2018

                                11/19/2018

                                Heidi and I had been talking for quite some time about me moving to Genito Glen. Circumstances kept changing and instead of being BEYOND irritated with me, she was patient, helpful and supportive. She and Vasha have both been very kind and helpful throughout this… See More >
                                  Manager

                                  11/19/2018

                                  Genito Glen Apartments
                                  We were delighted that you continued to be so highly interested in Genito Glen! Thank you for choosing our community and recommending us to prospective residents. We truly appreciate the five-star rating and compliments on our professional leasing staff. We are always happy to help!
                                  Review Author Icon

                                  anonymous

                                  Resident 2018

                                  7/27/2018

                                  The office staff at Genito Glen was so helpful with me finding my new home. I feel like they really care about the welfare and safety of the community. So far an amazing place to live. The maintenance staff is very efficient and fast when… See More >
                                    Manager

                                    7/27/2018

                                    Genito Glen Apartments
                                    Thank you for taking time to provide a review of your experience at Genito Glen. We are happy you decided upon our community for your new residence. If there is ever anything we can do to make your stay even more satisfactory, please don't hesitate to reach out to us in the leasing office. Thanks again!
                                    Review Author Icon

                                    anonymous

                                    Resident 2018

                                    7/27/2018

                                    The office is amazing. Heidi took care of us and she was wonderful. She made sure our experience was great. We needed some things fixed and she had it taken care of right away. The matinence crew is fast and efficient. We have had no… See More >
                                      Manager

                                      7/27/2018

                                      Genito Glen Apartments
                                      We appreciate your choosing Genito Glen as your home. We are so happy to know you have been receiving the high quality service we aim to provide. Thank you for the excellent review!
                                      Review Author Icon

                                      Britt_P176

                                      Resident 2017 - 2018

                                      5/5/2018

                                      I really enjoy living here because they accommodate me with my physical disability. They are very organized. The only problem I have is towing with my guest. Parking for me has gotten a lot better. Overall It's a great place!… See More >
                                        Manager

                                        5/7/2018

                                        Genito Glen Apartments
                                        Thank you so much, Britt, for the five star review and calling Genito Glen home. If we can ever be of assistance do not hesitate to give us a call or stop by the office. We want to be as helpful as possible. Thanks again!
                                        Review Author Icon

                                        Annaedmonds

                                        prospectiveVisited 2018

                                        4/17/2018

                                        This place of living is very quiet & respectful people I ever ran across an Mrs. HEIDI Wilson is the best representatives that u can come too an she will walk u through everything u need ... wow I jus like her personality she needs… See More >
                                          Manager

                                          4/18/2018

                                          Genito Glen Apartments
                                          We are glad you felt treated with the respect and courtesy our residents and visitors deserve. Thank you for recommending us so highly! If you ever have any questions, please don't hesitate to call the leasing office or stop on in.
                                          Review Author Icon

                                          Latjones

                                          Resident 2018

                                          1/30/2018

                                          This is my second time living in this complex ,I enjoy everything about it . It's quite ,family oriented,safely lit at night and convient... ,not to mention the apartments are bright and open floor concept . Thank you to Mrs.Heidi for making sure the process… See More >
                                            Manager

                                            1/31/2018

                                            Genito Glen Apartments
                                            Hello Latjones, thank you for taking the time to rate and review our community. We are so happy to hear that you feel safe and comfortable in our community and your home! We thank you for being a valued resident and for your feedback!
                                            Review Author Icon

                                            Jellyfish_maddy

                                            Resident 2013 - 2018

                                            1/7/2018

                                            Genito Glen is a fantastic environment to live in. My first thought was eww....... Suddenly when I moved in I was in shock. It was actually decent and helpfull place to live in. We did have a little situation with AC, then we gave a… See More >
                                              Manager

                                              4/2/2018

                                              Genito Glen Apartments
                                              It's nice to know you are happy with your decision to live at Genito Glen - we are happy to have you here! Thank you for the recommendation.
                                              Review Author Icon

                                              Nellethiel_T

                                              Resident 2017 - 2018

                                              1/3/2018

                                              Mrs. Heidi was absolutely wonderful. Whenever I needed anything she was there to answer my questions and offer a solution. The neighborhood is so quiet and close to everything. Finding parking is NEVER an issue and the apartments themselves are so spacious and well thought… See More >
                                                Manager

                                                1/8/2018

                                                Genito Glen Apartments
                                                Hello Nellethiel_T, thank you so much for taking the time to share your rating and review with us! We are so happy to hear that you are having a positive experience both with our staff and you apartment home! Thank you for your feedback!
                                                Review Author Icon

                                                anonymous

                                                Resident 2017

                                                10/9/2017

                                                Mrs. Heidi Is Great ! From The Time Of The Application To The Move In Day She Was Very Polite & Helpful. The Apartments Are Great. Not A Lot Of Noise And Kind Of In The Cut. I'd Recommend This Property.… See More >
                                                  Manager

                                                  10/9/2017

                                                  Genito Glen Apartments
                                                  Hello, thank you for taking the time to share your rating and review with us! We appreciate the positive feedback!
                                                  Review Author Icon

                                                  La'Tora_S

                                                  Resident 2017

                                                  7/28/2017

                                                  I moved into Genito Glen about 3 months ago. Heidi definitely made my transition very smooth, from the paperwork to the actual move-in. She is always so prompt whenever you call in with any concerns. I truly appreciate Heidi and the rest of the Genito… See More >
                                                    Manager

                                                    7/28/2017

                                                    Genito Glen Apartments
                                                    Hello La'Tora_S, thank you for your five star rating and review. We are happy you have chose our community to call your home and your feedback is appreciated!

                                                    Features & Amenities

                                                    Laundry
                                                    • Clothes Care Center
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Ample Open Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                                      Less Info
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                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Coat Closets
                                                    • Fitness Center
                                                    • Fully-equipped Kitchen
                                                    • Low to Middle Income Options
                                                    • National Relocation Program
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Resident Services
                                                    • Playground
                                                    • Pool
                                                    • Pre-qualified Renter's Insurance Available
                                                    • Private Balcony or Patio with Storage
                                                    • Security Deposit Alternative Available
                                                    • Separate Informal Dining Area
                                                    • Short Term Lease Available
                                                    • Walk In Closets
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                                                    Leasing

                                                    Explore affordable luxury living at Genito Glen Apartments! Our two and three-bedroom apartment homes offer a combination of bright and spacious interiors with ample closet space, fully-equipped kitchens, and plush wall-to-wall carpeting. Discover convenient community amenities designed to fit your lifestyle, take a dip in our sparkling swimming pool, or exercise in the 24-hour fitness center. Schedule a tour of your new home today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Highmark Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 119 number of votes by renters, Genito Glen Apartments is currently rated 4.1 out of 5 stars.
                                                    Genito Glen Apartments is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Genito Glen Apartments is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Genito Glen Apartments is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Genito Glen Apartments is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Genito Glen Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Genito Glen Apartments is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.83 days to their community reviews in the past year.
                                                    Highmark Residential
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Genito Glen Apartments

                                                    March 2024

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                                                    Baths

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                                                    Genito Glen Apartments is a 949 - 1,050 sq. ft. apartment in Midlothian in zip code 23112. This community has a 2 - 3 Beds, 2 Baths Nearby cities include Bon Air, Moseley, Chesterfield, North Chesterfield, and Henrico.

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