Forest Lake at Oyster Point
307 Saint Thomas Drive, Newport News, VA 23606
757-249-1784  WEBSITE save favorite
AVERAGE RATING
recommended by:
35%

overall rating:
3.0
2.7
2.67 Parking:
3.1
3.11 Maintenance:
2.9
2.9 Construction:
3.2
3.23 Noise:
3.0
3.05 Grounds:
3.3
3.3 Safety:
3.1
3.14 Office Staff:
< | >

TROUBLE FROM THE START

From: -Anonymous-
Date posted: 8/6/2008
Years at this apartment: 2008 - 2008
User Response is available. 3 responses
 
I have been here for two months, and I had trouble with this apartment from the beginning. When I visited, I was shown a model apartment that was clean, no holes or anything, new fixtures, everything in prime condition considering the age of this complex. When I moved in, I found cracks in the plaster, holes in the ceiling, water stains and places where the ceiling was sagging and falling apart. There was smoke coming into the apartment from holes in the walls adjacent to my neighbors--holes which were from the fixture and appliance upgrades. The front door weather stripping was terrible and you could see the outside from it; the ceiling around my windows would (still) leak, and mold was terrible, even though they insisted there was no mold.

At first, the maintenance crew seemed very responsive...but they never completely repaired or investigated the shoddy job they did in the initial remodeling of the place. I continued to have cigarette smoke coming through the bathroom, laundry room, and kitchen. I asked them to fix it multiple times. I have to give it to them that they tried, but they never did a complete job--new plaster peeled right off, hole covers were crooked, and I still had smoke in my apartment! I wrote them two formal letters and they never responded adequately. I eventually patched up whatever holes I could find on my own and had to buy my own air filters.

The weather stripping in the front door wasn't fixed until I wrote the letters--in fact, maintenance insisted that there was nothing wrong with the door!

And yes, the ponds stink and are filthy, the water pressure is low, the "access" gate is a joke, and parking stinks.

OVERALL, things could be worse. One huge plus is how quiet the apartment is. Considering how old this apt is, it's in decent condition, and they were nice enough to give me new carpet. It's also nice to have new appliances, although beware, they promise to give you a microwave, but they gave me a microwave that was made in the early 80's. The rent was lower for a much larger apartment. HOWEVER, I have been disappointed with the staff, and I am sure now they are ignoring any of my requests to get things fixed. Perhaps it's a hit or miss as far as what unit you end up getting. I am stuck here until my lease is up, b/c I'm only here for a year and there's no time for me to move, but I would say if you can, spend the extra hundred bucks and GO SOMEWHERE ELSE.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 09/11/2008
I KNOW WHO THIS IS AND SHE SMELLS SMOKE WHERE EVER SHE GOES I NEVER HAVE SMELLED IT . AND AS FAR ,S THE GATE GOES, THEY FIX IT WEEKLY BECAUSE PEOPLE TRY TO DRIVE THROUGH BEHIND OTHERS. THIS PLACE IS NICE SORRY BUT I LIKE IT AND THE LAKE SMELLS LIKE A LAKE.THE MODEL YOU LOOKED AT IS NOT LIVED IN WHEN I RENT SOME WHERE I ALREADY KNOW THE MODEL IS ONLY CLOSE TO WHAT I GET, BECAUSE THE ONE I PICK HAS BEEN LIVED IN AND I DID PICK IT AND SO DID SHE SUCK IT UP BABY . I FEEL FOR THE MONEY I PAY HERE IT IS WELL WORTH IT ,AND THE STAFF IS NICE AND DO GOOD TO PLEASE EVERYONE TRY TO DO THAT FOR ONE DAY.
From: animeita Date: 09/13/2008
UPDATE: I tried to edit my previous review, but couldn't. I have met with the apartment manager who has been very accomodating, and I appreciate her time and response (although very much delayed) in resolving these issues. To my knowledge, only the staff should know about the problems I've been having. Bottom line: YOU BE YOUR OWN JUDGE WHEN YOU COME HERE and like visiting any apartment, be critical, ask lots of questions. I've learned my lesson.
From: Anonymous Date: 03/07/2009
I totally agree with the tenant that wrote the review. These comments are here to help! If someone is saying forest lake is well worth living there. I'm sorry, but they are setting you up, to be very dissappointed!
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