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Heritage Trace Apartments

168 Heritage Way #A, Newport News, VA 23602
9%
34
Reviews
9%
% Recommended
67%
City Average
08/11/14
Resident

Bugs, bugs, bugs, bugs... Roaches... OMG! Full Review ▶

10/01/12
Resident

HORRIBLE HORRIBLE HORRIBLE!!!! DID I SAY HORRIBLE RODENTS WITH RE EYES ALL OVER. I JUST HA MOVED IN AND WENT FOOD SHOPPING AND LEFT MY BAGS ON THE KITCHEN COUNTER TO CHANGE MY CLOTHES OMG WHY WAS MICE COMING FROM UNDER… Full Review ▶

08/06/12
Resident

I have mixed emotions about the place. Yes there is a definite bug problem but since contacting the office, they have Pest Control here every Friday to spray & now we only see a stray 1 here & there. Maintenance is… Full Review ▶

08/06/12
Resident

Yes this apartment has a huge roach problem and I keep my place clean and even bomb now and then. It is sad because I just moved in and its terribly hot outside. Maintenance has no clue on how to work… Full Review ▶

08/06/12
Resident

I love staying here at Heritage Trace. I see everyone saying they have a bug problem, well I have been here for years and have had no problems! Ofice staff are awesome and maintenance are prompt. Full Review ▶

05/18/12
Resident

Awful bug problem. WE didnt have problems with bed bugs but.. we had roaches. Also We heard gun shots 3 times while living here... AWFUL! Manager is super nice and mantenance is prompt but The bug problem doesnt go away. No… Full Review ▶

03/15/12
Resident

These apartments r horrible. I lived here with some friends in the 3 bedroom apartment n there r so many cochroaches its ridiculous. It does not matter how clean you are u will have cochroaches. however i was in the master… Full Review ▶

09/22/11
Prospective Resident

Beware this apt complex have bed bugs, you move in and end up loosing all your possesions, as of today I know people in this complex that live with their stuff in bags because they come and spray every week but… Full Review ▶

07/27/11
Resident

Recently the complex has been informed of bedbugs and roaches and has yet to be sprayed for treatment. We were informed like 2 months ago.And the process for preparing for spraying is basically you have to move all your ---- out… Full Review ▶

07/16/11
Resident

Heritage Trace is the epitome of RATCHET! Several apartments, scratch that, ALL of the apartments are INFESTED with roaches and bedbugs. I would not recommend this apartment complex to anyone. They charge WAY too much for the quality of the apartment.… Full Review ▶

06/30/11
Resident

DO NOT MOVE HERE! I currently live here at Heritage Trace and am very unhappy. The management staff is very rude and disrespectful to their renters. The maintanence staff are ok, I still have stuff that needs to be fixed from… Full Review ▶

04/07/11
Resident

I live here now only been here for a couple months.And i would not recommend you live here not because of the people who live here.But because of the Property Manager (stacey honey)she is really disrespectful to her residents.I dont know… Full Review ▶

07/31/10
Resident

I lived there in 2008 and never had a problem I loved it especially the patio was very big I used to open the patio doors when it rained and had the breeze come in the apt. Management was nice. Hot… Full Review ▶

01/13/10
Resident

Great if you love the thousand of roaches in your apt. Maintenance has had the apt treated 4 times and still no resolve to the problem. Ventilation in the Apts stink doesn't heat all room properly, out side storeage unit not… Full Review ▶

05/10/09
Resident

I have lived here for two of years now and couldn t wait to get out. I used to have all kinds of problems with maintenance never coming out to fix my apartment. But now things seem to have started to… Full Review ▶

10/29/08
Resident

I have been here for a couple of months and I seriously am miserable. My roommates said it was bad but I didn't think it would be THIS bad. The first thing I noticed was the lighting. There are light switches… Full Review ▶

09/18/08
Resident

I HAVE LIVED HERE FOR TWO YEARS AND AS SOON AS I CAN GET OUT OF MY LEASE WE ARE OUT OF HERE. CHECK OUT THE NEWS, WE HAVE HAD 1 RAPE, SEVERAL SHOOTINGS AND NOW HOME INVASIONS,DRUGS,AND DRUNKS ALL OVER… Full Review ▶

09/17/08
Resident

I moved in the end of August 08. Move in day they did not have my 2br 1-1/2 bath ready. The tub was dirty and in shambles. They hadn't finished the cabinet doors. Said we couldn't take a shower for a… Full Review ▶

06/10/08
Resident

NEWPORT NEWS, VA. (WAVY.com) -- Stacey Smallwood locks up after talking to WAVY.com. "It's uncomfortable living this way. I don't like it," said Smallwood. It's a precaution the new mom says she's taking, ever since Newport News police arrested four people,… Full Review ▶

11/19/07
Resident

Heritage Trace is a great! I have lived for 2 years and have seen a lot a new changes that are making this place awesome. They painted the exterior of the building, fixed the stairs and installed new doors. I have… Full Review ▶

08/13/07
Resident

The roaches will never leave bc the place is infested. I have one more month out here and cant wait to leave. Dark green and darker green paint that splattered all over the dying grass and leaves looked sooooooo great. By… Full Review ▶

11/29/06
Resident

bugs are everywhere no matter what the inspections and stuff never get taken care of your rent doesn't always get from them to the bank on time and they charge a late fee. they made me get rid of my snake… Full Review ▶

11/05/06
Resident

this is the worst place to live if you are single or have a family. things do not get fixed. they lie and say they are going to fix it and they don't. please whatever you do don't move to heritage,… Full Review ▶

10/30/06
Resident

I just hated the place! loud music all the time at all hrs... many perverted men living there.... had someone break in and take 1/2 our stuff.... had people shot in the prking lot.... nothing would ever get fixed.... rude staff… Full Review ▶

10/11/06
Resident

DONT NOT MOVE IN HERE. I LIVED HERESINCE 05 THEY NEVER FIX ANYTHING, THEY DONT ABID BY THE MILITARY CLAUSE,-------- THE MANGER IS RUDE AND -------- IS DUMB THE GUY IS THE ONLY SMART ONE.THIS IS THE WORST PLACE TO LIVE… Full Review ▶

03/24/06
Resident

Full Review ▶

06/01/05
Resident

im getting out. This place is really bad and they dont get stuff done immediately my sink has not been fixed and is still leaking and has been that way since april. my oven doesnt work and hasnt been dealt with… Full Review ▶

05/10/05
Resident

Everyone in this apartment complex is ------- with the exception of 2%. All of them are misteriously from North Carolina as well. Hmmm That's probably because you dont need identification to get license plates in North Carolina. If you want to… Full Review ▶

05/07/05
Resident

Any body can put new carpet down and paint the walls white to gave it a fresh look; but don;t be fool by these apartment the apartment are full of roaches. 97% -------- that live here 3% of others like ------… Full Review ▶

05/05/05
Resident

DO NOT MOVE IN THESE APARTMENTS!!!!!!!!! I moved in March and they told me everything would be fixed by time I moved in. That was a lie. I had 2 pages of things wrong and I am still fighting to get… Full Review ▶

07/22/04
Resident

If you want to feel threatened whenever you step outside and love the sound of noisy neighbors at three in the morning... then this is the place for you! Full Review ▶

07/02/04
Resident

I'm in the military and I moved here...it's ok in the 1 bedrooms...The area is kinda GHETTO though...and they don't like to repair anything...I've had a leak in my roof for a month now and keep getting lies from the staff...The… Full Review ▶

06/17/04
Resident

This place downright sucks. The inside of the apartments are ok but had several things wrong upon moving in. Which several months later still have yet to be fixed by the maintenance crew who keep telling us that they have ordered… Full Review ▶

01/27/04
Resident

We just moved into a three bedroom two bath apartment on the top floor and so far there are only a couple slight problums, we have some pest problums also the neiborhood is very loud(lots of kids).The other problum is that… Full Review ▶

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