Trellis at Lee's Mill
308 Charles Street, Newport News, VA 23608
757-887-1399  WEBSITE save favorite
AVERAGE RATING
recommended by:
52%

overall rating:
2.6
3.0
3.0 Parking:
3.0
3.04 Maintenance:
2.8
2.83 Construction:
2.4
2.43 Noise:
2.9
2.91 Grounds:
3.0
3.04 Safety:
3.1
3.09 Office Staff:
< | >

It had some problems

From: wacava
Date posted: 6/11/2006
Years at this apartment: 2001 - 2002
User Response is available. 1 response
 
My family and I lived here for a year while waiting for base housing. It was great that it was so close to the base. The pool was nice and we never found it to be overcrowded. Maintenance responded quickly for smaller issues.

The problems we had were:

AC never worked properly which had our electric bill over 200 a month. After many calls, they did finally have an outside heating/air company come out. He told me the unit will never work right because it was way too small for the apartment.

Apartments were very small for more than 2 people and the walls are very thin. We could hear entire conversations of our neighbors.

When we returned from vacation, we were told by several neighbors that SWAT was outside the entrance to our building with guns drawn on someone. I didn't exactly feel safe after that.

The manager Linda that was there when we started was great!! Once she left and the new manager came in, things changed. On my move-out she actually told me that I would have to pay to replace the vinyl flooring because it didn't match the carpet! She finally decided to not charge me.

Overall, if you're looking for something short term close to base, go for it! Long term, look elsewhere

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: gutdeerII Date: 06/30/2006
Ownership/Management changed November 2004 to Berkshire Property Property Advisors - a very reputable national management company. Quite a few changes have been made.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   4 Ideas for Decorating a Dining Room - Dec 29
   Studio Apartment Decorating Tips - Dec 29
   Sorting Through Lease Documents - Dec 29
   Decorating on the Cheap: Painted Pattern Doors - Dec 29
   The Consequences of Late Rent Payments - Dec 29
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Trellis at Lee's Mill
          Newport News apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif