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Waverton Place Impressions

501 Coral Key, Newport News, VA 23606
31%
98
Reviews
31%
% Recommended
68%
City Average
09/06/14
Resident

I just moved in at impressions in July. It is a nice place to live. I live in the middle if the property, parking is not a problem compared to where I left. It is pretty quite for the most part… Full Review ▶

09/04/14
Resident

Please Please do not move out here. The staff are very rude and the maintenance team has no follow through. If you call with a concern or complaint the office staff will immediately get on the defense and take it personal.… Full Review ▶

05/15/14
Resident

Like others have said, you get what you pay for. I broke it down into sections: Grounds: Not too bad. It is absolutely ridiculous that they only have two dumpsters for such a large complex but perhaps they cannot control that.… Full Review ▶

04/30/14
Resident

I lived there for 3years and for the money they charged you to live there is not worth it! I felt like we live down in the ghetto around trash time! They only have 2 dumpsters in that big apt complex!… Full Review ▶

11/26/13
Resident

BEWARE... When we moved in the apartment seemed like a nice bargain. It was much nicer than many other apartments at its price point, but you end up getting the quality you pay for. I will note that some of the… Full Review ▶

10/07/13
Resident

The inside is nice however staff is very very rude I couldn't believe how horrible they do not understand at all. The price changed when we moved in from what we were told it was. Maintenance comes in without a notice… Full Review ▶

09/22/13
Resident

I had to move out because the office staff was horrible, my bills were ALWAYS WRONG, and then they "lost" my move in inspection and proof of my deposit, and then they claimed I owed them money, which should have been… Full Review ▶

09/20/13
Resident

I have lived here since November of 2010 and yes I've had my fair share of issues over the years but nothing that wasn't taken care of within a decent amount of time. The space in my apt is what drew… Full Review ▶

09/09/13
Resident

DO NOT LIVE HERE. While the apartments themselves are nice, they don't employ enough maintenance staff to keep things running smoothly. Expect a long wait if you need anything repaired in your place. And plan to call and remind them that… Full Review ▶

08/30/13
Resident

INCOMPETENCE at it's finest. The office staff doesn't know their --- from their elbow, and they are rude and unprofessional. They don't keep their word... or your move-in inspection. The maintenance staff cannot read and barge into your apartment even when… Full Review ▶

08/01/13
Resident

We have just moved in and so far this apartment complex is horrible. Their communication skills are seriously lacking! We were promised 1 apartment bit fell through 3 times because of issues in the apartments! We also were supposed to have… Full Review ▶

07/28/13
Resident

I have lived here for over a year. Unfortunately maintenance is lax. They tell us they will be in the apartment over a period of a week to change air filters, we move furniture to accommodate and keep the dog lock… Full Review ▶

05/11/13
Resident

I have lived here for almost a year and am very happy. Yes there are a few issues but nothing major. The staff does seem to change a lot but I think it is for the better. Lauren has been there… Full Review ▶

03/06/13
Resident

All though I am moving due to job transfer, I have enjoyed my time here. I would move back to Impressions if I ever come back to the area. Full Review ▶

09/15/12
Resident

I have only lived at this community for a few months but so far, I love it. I was refferred by some friends that have lived here for more than 5 years and a family friend. I leased from the Asst.… Full Review ▶

09/03/12
Prospective Resident

This place needs to learn a rule about communication . I was suppose to move out there however I never received communication and when I did it was when I called. My friend applied they said she was approved and never… Full Review ▶

08/25/12
Resident

I have asked the staff to fix the outside lighting several times. Due to the safety of myself and the other residents. The outside lights have not worked since May. I have to use a flashlight at night to open my… Full Review ▶

07/04/12
Resident

This is the worst of the worst apartment complexes. I had lived there the first year and it was decent but after that they changed management like 5 or 6 times within the year. Apartment turnovers are a major issue. There… Full Review ▶

06/24/12
Resident

Management will rob you with a water bill higher than average. Charging residents in one bedrooms almost 200$ a month for a water bill. Management will lie to residents and tell them "To bad you don't have it in writing, tough… Full Review ▶

06/12/12
Resident

Everything broke in this apartment and nothing was fixed. I gave up on work orders after I sent three in for the same issue that was never fixed. The staff is unprofessional and rude. Good luck sleeping in past 7:00 am… Full Review ▶

04/24/12
Resident

We have lived here for a few years and I have to say this place gets worse and worse by the day. They have cycled through maintenance and management staff faster than any other apartment community I have ever worked with.… Full Review ▶

04/23/12
Resident

After 4 years: 5 management changes, rent has increased $50, there is now NO assigned parking for a complex that is already over crowded...so if you have little ones be prepared for walking. Grounds are not kept, buildings are only maintained… Full Review ▶

03/31/12
Resident

It is all about first impressions. The outside is beautiful, the staff is nice (at first) apartments ate being renovated right now. BUT it is all a facade. If you have a maintenance problem anything fromchange an outside lightbulb to septic… Full Review ▶

03/15/12
Resident

The apartment complex has been recently renovated and is well done. This is a nice place to stay- very close to the mall and the shopping area. I have lived in the apartment for 4 years and have been quite happy… Full Review ▶

03/15/12
Resident

We moved here in September 2009 and started with a 2 bedroom. As our family grew we knew our apartment needed to grow as well. Even though we liked where we lived we decided to look out on town. We found… Full Review ▶

03/15/12
Resident

Been living in Waverton for going on 2 years. Love it. Beautiful neighborhood, very quite.. Full Review ▶

03/14/12
Resident

My Husband and I are renting our two bedroom and two bathroom apartment since May June 2008.We moved from San Diego, CA to Newport news, VA. When we moved, the place was in brand new condition. the installed a new Air… Full Review ▶

02/02/12
Resident

My husband and I rented a single bedroom apartment here for two years. Initially, we were impressed by the entire apartment. The staff were friendly and helpful. The apartment is quite spacious and the washer and dryer are in the unit.… Full Review ▶

11/08/11
Resident

I had to delete my review titled "Great Place" because everything I had positive to say about this place has changed. The great office staff is gone, replaced by a property manager who argues with you every time you come in… Full Review ▶

09/19/11
Resident

I lived here while my husband was deployed and thank God I got out of the lease after 7 months of hell. Besides noise, ROACHES were a big problem. It was only me and my son so after I saw the… Full Review ▶

07/13/11
Resident

these apartments are awful, just as i thought things were turning around with the staff they bring in this lady who clearly has no idea what she's doing and super rude. i loved the girls that were in there, they were… Full Review ▶

06/28/11
Resident

Moved in to one of the brand new buildings summer of 2006, and even though the renters above me where college age and always having parties I never heard a thing inside my apartment. Even outside unless their patio door was… Full Review ▶

06/23/11
Resident

Nice, quiet community. No complaints. Professional friendly staff. This is a great place live. Full Review ▶

06/15/11
Resident

Like it here, and would recommend it to friends and family. Staff is on time with issues. Have nothing negative to say at this point, all is good Full Review ▶

06/15/11
Resident

nice place to live, quiet community. close to my work and staff friendly. Full Review ▶

04/26/11
Resident

The worst place to live, just avoid. They will be nice in the beginning and once to sign the lease they don't care. Three big laddies in the office? They don't speak nicely. There are much better place around with the… Full Review ▶

02/10/11
Resident

I can't wait to move out of these apartments. The turn around time for maintenance is horrible. They take their sweet time coming to fix things, but can't give you a 4 day grace period to get your rent in. If… Full Review ▶

02/07/11
Resident

I moved in in June 11 first of all they give you misinfo about when i could move out when my husband deploys. they only have to dumpsters for hundreds of units when the one closest to my house is full… Full Review ▶

02/01/11
Resident

For someone who is of higher maintenance, Waverton isn't for me. They're not luxurious by any means. The stairwell is made of wood and doesn't seem sturdy. One of the stairs are cracked and everytime I walk on it I feel… Full Review ▶

10/29/10
Resident

I must say I was a little hesitant after reading some of the reviews but I am pleased with my apartment. I have a one bedroom apartment and I have no complaints. The office staff (Kristen) has been nothing but absolutely… Full Review ▶

07/27/10
Resident

I lived here for 1 year and only moved out because I decided to take advantage of the tax credit for first time home buyers. Other than parking I really had NO issues here. And to defend the parking a little… Full Review ▶

06/21/10
Resident

My husband, daughter and I lived here for two years. We only renewed our lease a second year because we could not afford to move out. This place is horrible. First there is no parking, like everyone else has said. To… Full Review ▶

03/20/10
Resident

We have been here 2 years and the past year it has gone from barely fair to horrible. First, there is never enough parking. Street lights out for past year - very dark at night. Graffetti and gang symbols all over.… Full Review ▶

01/04/10
Resident

Well I have been living here since 2006 and let me tell you that the Main Office staff was horrible. If you have lived there during that time you would really know what i'm talking about. This is pretty much the… Full Review ▶

01/03/10
Resident

Let me start by saying I think giving them one star gives them too much credit. Definitely the worst place I have lived at since moving to Newport News in 2003. My lease, and troubles, began in August of 2009. Within… Full Review ▶

12/08/09
Resident

I lived at the Impressions for about a year while attending school. I really have no complaints about it. The maintenance staff took care of everything that needed to be taken care of, the office staff was nice, and apartment was… Full Review ▶

12/03/09
Resident

with new management,maintenance is virtually not present. if i had know this ,i would have never moved in here Full Review ▶

11/02/09
Resident

I live here as of now.the previous management was much better.The new management have my maintenance requests kept on hold for 3rd week. Full Review ▶

08/18/09
Resident

Bads: The Maintenance takes longer than promised (particularly AC often lands up in an issue) If you have habit of sleeping till late in the morning, then on Monday's you will have trouble, since they machines make a lot of sound… Full Review ▶

08/01/09
Resident

Good: Nice location Decent Price Nice Floorplans Large Bedroom (in one bedroom) Prompt Maintainence Service Full sized washer and dryer Bad: Parking is AWFUL! Kitchens are small Little cabinet space Took over a month to get my deposit back after I… Full Review ▶

07/29/09
Resident

I have just moved into the Impressions apartments and it is nothing like what you read below. Beginning this July a new management team has taken over and almost all of the previous staff is no longer there. I applied 2… Full Review ▶

06/16/09
Resident

This apartment complex is worse than awful, parking sucks, my friend car was towed after only being here for 4 hours, we went to pick the car up, after waiting over a hour for him to come back to the lot… Full Review ▶

06/15/09
Prospective Resident

DO NOT MOVE TO THESE APARTMENTS! THEY SUCK SUCK SUCK! I almost made the mistake and moved in... thank goodness I didn't! So, about a week ago, I went to visit a friend who lives in Waverton (unfortunately) and my car… Full Review ▶

05/01/09
Prospective Resident

This complex looks great on the internet. The pics are nice, the area seems fine and the prices for military are reasonable. I went to do a walk through and it seemed kind of rushed like she had something else to… Full Review ▶

03/05/09
Resident

Well I read some of these reviews before moving into Waverton and figured the percentage of complaints was fair considering how many people live here. MY MISTAKE. Sure some of the reviews seem a little disjointed however these people are mad/upset/fed… Full Review ▶

02/24/09
Resident

My fiance has lived here for about a year and it's been pretty decent. PROS: - Always had a parking spot nearby. - Noise was minimal. - Average cost for Apartment - Living room and bedroom space is great (1 bedroom).… Full Review ▶

12/05/08
Resident

I am trying to move out of my apartment at Waverton (breaking my lease)and if someone were to choose my apartment, I would not have to pay for the remaining months. If someone is interested in renting a 2nd story 2… Full Review ▶

09/23/08
Resident

If you got a family or want peace and quiet do not live here. There are many other apartment complexes in the area. This one is too high for what your getting. The pool is small (only 5ft deep), the gym… Full Review ▶

05/29/08
Resident

Parking is a nightmare! I had my car towed from my parking spot for not having a sticker (it had a sticker, but the tinting was dark and when they towed it 2am in the morning, they didn't see it.) Still… Full Review ▶

03/24/08
Resident

first of all, i had to delay my move in date by 2 weeks so they could "clean" then when i moved in the apartment was FILTHY! there was blood... BLOOD on the toilet seat! everything was dirty, the carpet was… Full Review ▶

10/22/07
Resident

THIS IS NOT THE PLACE TO CALL HOME ...............SO DON'T! I HAVE BEEN HERE ALMOST A YEAR AND HAVE BEEN READY TO AFTER 2 MONTHS OF LIVING HERE. STATERS THERE IS NO GRACE PERIOD FOR RENT ON THE 1ST RENT IS… Full Review ▶

10/15/07
Resident

I've lived here for about a year and a half and I can't think of a single reason I would ever recommend this community to anybody. There is no grace period on rent, I have been charged a late fee on… Full Review ▶

10/15/07
Resident

I don't even live here.. my boyfriend does.. but I know this place SUCKS! He lives in a new apartment.. everything is breaking (walls.. dryer.. mold on windows etc). The office staff's way of communication is by rubberbanding papers to your… Full Review ▶

09/17/07
Resident

this is a horrible place to live. they give you no choice about things like spraying for bugs. they simply inform you 24 hours before an exterminator comes that you have to empty all your cabinets so they can spray or… Full Review ▶

09/12/07
Resident

This place would not be that bad if they used the $50 fines they charge you for leaving stuff on your patio like a "broom" and put that towards more parking. If you have no friends and like getting shafted this… Full Review ▶

08/06/07
Resident

I have lived there since January '07 and since then I have had ant problems, I was out of AC in the summer for about 3 weeks, my refrigerator has had to be replaced and it takes forever for maintenance to… Full Review ▶

07/31/07
Prospective Resident

You had better be sure you want to live here if you give them a deposit. Once they approve your application, your entire deposit becomes a "holding fee" and is nonrefundable. I never even signed a lease. I'm out $250, just… Full Review ▶

06/21/07
Resident

By law, we can start a picket line and voice our opinions. Please email me if you would like to be apart of this idea so that we can work on really getting some things fixed in this crappy place! wavertonimpressionsux@yahoo.com… Full Review ▶

05/07/07
Resident

People save your money. go elsewhere. Management and maintenance are horrible except for one maintenance guy. The staff are so rude and unfriendly.

Parking is the worst there solution was assign parking but there isn't enough spaces. There solution is one parking… Full Review ▶

04/26/07
Resident

The management is unfriendly and extremely inconsiderate!! They are simply interested in the nickels and dimes they can fine. Parking is terrible, as well as the trash conditions. Its always over flowing. They expect young ladies to walk 5 apartment complexes… Full Review ▶

04/05/07
Resident

I first moved into the old apartments Dec of 05, as I waited for the new apartments to be finished being built. The apartment wasn't to bad except the refrige handle was broken off and too sharp for my four year… Full Review ▶

03/26/07
Resident

I moved into Waverton in August 2006. I thought I was lucky to be moving into a brand new complex but I was sorely mistaken. First, we had set a date to sign the lease and move in, it was storming… Full Review ▶

02/02/07
Resident

I have lived here for 8 months and have had no problem with the office people or the community it self. I love my apartment and I will admit that there have been a few things wrong with the new construction… Full Review ▶

01/03/07
Resident

I have lived here almost four years and each year is worse than the one before it. The dumpster is always overflowing, never enough parking, the tenants and noisy and leave their garbage on the walkways. Cigarette butts are everywhere. The… Full Review ▶

11/27/06
Resident

i have never been so ready to move in my life and i'm in the military. the new management is terrible they do everything on their convience instead of yours. the top guy over maintenance jimmy is the best everyone else… Full Review ▶

11/20/06
Resident

I live in this dump for too long now and fortunately our lease is up soon. If you are looking for a nice, clean, friendly apartment, then this is NOT the one you want. We wanted to move out sooner, but… Full Review ▶

11/09/06
Resident

We moved into our apartment in July this year. We were promised multiple feature that were suppose to be in the apartment. We asked if we could see the apartment we were to rent. They would not allow us to view… Full Review ▶

10/02/06
Resident

This place kinda sucks. I like the floor plan a lot, but when you start looking at things, it ais --------. We moved into a BRAND NEW apartment, the celing in the bathroom is falling apart because of water damage(which was… Full Review ▶

09/18/06
Resident

This place sucks. The maintenance men are CREEPY and you can't pass by without them staring and drooling. The community is too racially diverse in a bad way, including -------- who blare their music and stare at you as you walk… Full Review ▶

06/06/06
Resident

AMAZING FLOOR PLAN. BEAUTIFUL AND IM HAPPY. Full Review ▶

03/14/06
Resident

i can say parking is great but maintance sucks they only watch the girls who wash their cars without their man management sucks they get read of people who have never been late on rent for people who just moved in… Full Review ▶

02/16/06
Resident

I have been a resident at Impressions since the holidays. I like the community so far the property is under construction building new apartments that has been a little frustrated with the trucks but the management team is really nice and… Full Review ▶

02/09/06
Resident

Not a great place to live for the money. We had a 2 bedroom 2 bath. The apartment itself was pretty nice, the problem was the management and the grounds. We lived in a first floor corner apartment that backed up… Full Review ▶

01/28/06
Resident

I just moved in about a month ago and I relocated here due to my employer. I have adjusted well and I am very happy that I choose Impressions to be the community I live at. It is very convenient to… Full Review ▶

01/24/06
Resident

Over the last several months the management company has made some effective improvements at Impressions. The new office staff is very customer service oriented, knowledgable, and approachable. They seem to work as a team to get questions answered and problems solved.… Full Review ▶

10/18/05
Resident

I can this, if there is a hell on Earth it right here in Newport News and its name is Waverton Place Impressions. My wife and I were pretty pumped up when we first moved in thought we had found a… Full Review ▶

10/07/05
Resident

for the amount that you pay in rent it is not worth the move.. the walls are thin, the pipes make noise, the water pressure is no good, the parking is horrible, not to mention huge roaches and spiders, and the… Full Review ▶

09/24/05
Resident

The office staff is completely incompetent and Lucy, the manager, is a complete joke! One of my neighbors even told me that she is sleeping with the district manager. LOOK SOMEWHERE ELSE! Full Review ▶

08/27/05
Resident

When I first moved here, I was very happy with my decision. The apartments themselves are very nice. Applicances, while outdated, functioned well. Everyone I had worked with in the office was wonderful and the grounds are kept very neat and… Full Review ▶

05/11/05
Resident

I have lived here for 2 1/2 years and have not had any problems except with noisy and inconsiderate neighbors and a couple of bad experiences from 2 different "home day care providers" in this community, to the point that I… Full Review ▶

04/05/05
Resident

This is the worst move you will ever make to an aparment complex. The property management staff is all incompetent, especially the property manager Lucy. They are all fake and unconcerned with the health and welfare of their tenants. They are… Full Review ▶

09/09/04
Resident

Where do I start? The $100 deposit was because they were running a special that month so I'm not sure what the actual amount is. Since we moved, the rent for our 1 bedroom apt. has increased from $617 to $701.… Full Review ▶

08/16/04
Resident

If I was writing this a year ago I'd recommend without reservation. However, the change in management to Drucker and Falk has lowered the quality of customer service and more importantly the quality of maintenance. The actual apartments are nice, spacious,… Full Review ▶

08/08/04
Resident

Well first off I came there when people seem to be great people. The office staff then did have great knowledge of things and understood that people do have hard ship sometimes. Even though they did their jobs they informed you… Full Review ▶

07/19/04
Resident

I think that it is a very nice and well kept apartment complex. The staff is courteous, knowledgable and willing to so the small things that really mean a lot. I would definitely recommend this community to others. The prices are… Full Review ▶

07/01/04
Resident

Besides it being extremely quite it is not worth the prive to pay for a one bedroom apartment. I must have been out of my mind to pay that much on top of utilities. We use to have a really good… Full Review ▶

06/29/04
Resident

Very poor parking, dumpster overflows constantly, maintenence very poor... Full Review ▶

04/27/04
Resident

We moved here in july 2003..with high hopes..we were moving from an absolutely wonderful and beautiful apartment community in richmond..the rate for the apartment seemed very fair..the model looked nice..the people were very friendly........and than we finally moved in..the place was… Full Review ▶

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