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Waypoint at City Center (formerly The Harbours)

502 Waters Edge Drive, Newport News, VA 23606
83%
141
Reviews
83%
Apartment Rating
66%
City Average
07/16/14
Verified Resident

Waypoint is nice but heavily overpriced. I have lived here since 2008 and always pay my rent. I feel there should be a discount for my tenure. I also wish there was a direct line to file a workorder in person.… Full Review ▶

Manager Response
07/14/14
Verified Resident

Noticed the well-groomed grounds while driving. Found the apartments were a great value, with a great deal of room for the price. The building is slightly dated but this is hands down the best bang for your buck in terms of… Full Review ▶

Manager Response
07/09/14
Verified Resident

Worse staff ever! also to many people that loiter in the stair well causing fire hazards and throwing cigarette butts, and spitting causing the stair well to stink. trash all around the buildings and stair wells other neighbors and if your… Full Review ▶

Manager Response
06/29/14
Verified Resident

The staff here is A-1.The only thing I would change is the size of the playground it's pretty small. The proximity to City Center is perfect and I especially love being so close to all the various shopping centers. I would… Full Review ▶

06/28/14
Verified Resident

So far it has been a great experience, great neighborhood, nice quiet area and it's in the middle of all the stores, restaurants, shops, and entertainment. When you have a problem maintainence responds in a very quickly matter and fixes the… Full Review ▶

06/23/14
Verified Resident

Very satisfied with my experience is far! Maintenance came the day after I put in a work order and every staff member is very friendly. I love my apartment and how clear, well-kept, and safe the complex is. I would recombined… Full Review ▶

06/12/14
Verified Resident

I found the staff here to be extremely helpful and prompt when addressing concerns. Very professional and courteous at Waypoint City Center. Kudos to Travis, Lisa, and Jamie for all your help in making this experience and transition easy! Full Review ▶

05/13/14
Verified Resident

I moved though the military from Texas and had to do all my research online. That and emails I sent back and forth with the staff here helped me to make a decision to rent here. I enjoy everything about the… Full Review ▶

04/28/14
Verified Resident

The community is beautiful and clean, the people living in the complex are really friendly. The staff is also very understanding and helpful. Our English Mastiff really appreciates the less severe pet restrictions as well, he loves Waypoint! Full Review ▶

Manager Response
04/28/14
Verified Resident

Waypoint at the city center is a nice clean quite community. I have lived here for one year now and I have nothing but but good thing to say about the staff here at waypoint. Its a great place to live… Full Review ▶

Manager Response
04/27/14
Verified Resident

We had a few problems when we moved in maintenance wise but everything was fixed within the week. My one complaint is the noise of our neighbors; we seem to be in the noisy part of the complex. During the second… Full Review ▶

04/23/14
Verified Resident

The smiles,friendliness is very contagious in rental office,each time we went there we were greeted with a smile and acknowledge our present immediately.The office staff seem to be very friendly also only been here six days,very little need to be fix… Full Review ▶

03/30/14
Verified Resident

I have enjoyed my stay here at Waypoint. The community is clean, the office staff is very helpful and courtesy, maintenance requested are handled in a prompt manner. The neighbors are respectful of each others privacy. Absolutely love it here. Full Review ▶

Manager Response
03/26/14
Verified Resident

I have been satisfied with my waypoint experiences from the Easter hunt to the community gym to the beautiful pond and also the walking path and I'm very happy with that door side garbage picku I would recommend someone move here… Full Review ▶

Manager Response
03/21/14
Verified Resident

Its nice. My neighbors upstairs have a very large dog that runs a lot so I don't care for that noise too much. I would like to have seen each apartment to have 1 parking space in front of the apartment… Full Review ▶

Manager Response
03/13/14
Verified Resident

Nice place. Homely! Good property management. Melissa needs a raise. Wish the pool was open. Very quiet community. Nice neighbors. Close to a plethora of shopping and restaurants. Easy access to the interstate and other thoroughfares. Wow Full Review ▶

Manager Response
03/10/14
Prospective Resident

First, I would like to say thank you to the Maintenance Staff, Jason, Mike, Thomas, Innis, for their outstanding professionalism they have shown throughout my tenure And Len (sorry). I will truly miss you guys. Second, but not last my two… Full Review ▶

Manager Response
02/25/14
Verified Resident

I have really enjoyed living at Waypoint. The community is quiet and convenient to shopping, restaurants, major roads. The trees throughout the community are lovely. Office and maintenance staff are all very friendly, responsive, and professional. Full Review ▶

02/20/14
Verified Resident

I have lived here for 2 years and it's a perfect location. I feel very safe, it's well lit in the evenings, residential setting. The staff is very quick to repair anything needed and the office staff are great. My apartment… Full Review ▶

02/18/14
Verified Resident

It has been a great community to life in, It is safe and they really make sure that the place is kept up and looking nice.No complaints so far. The staff is great and they take care of your needs as… Full Review ▶

Manager Response
02/03/14
Verified Resident

I have lived in Waypoint at City Center for over 3 years now and I have enjoyed my time there. With each passing year, improvements or renovations make the neighborhood look better. Several of my coworkers have also moved to this… Full Review ▶

Manager Response
01/28/14
Verified Resident

The previous management company was AWFUL! So far we have seen a good turn around since Kettler took over for the most part. The pool for one is way better and cleaner than it ever was with the old mgmt company.… Full Review ▶

Manager Response
01/27/14
Verified Resident

My experiece has been good until new residents came to my building with big noisy dogs. Overall I have had a pleasent experience here at Waypoint until the summer of 2012. The neighbors can be a little noisy at times in… Full Review ▶

Manager Response
01/22/14
Verified Resident

I would recommend this complex to any friend. Anothern suggestion for the property is to possibly contimplate adding a car facility or a small area where a vaccum and an area to wash your vehicle would really improve the marketing of… Full Review ▶

Manager Response
01/13/14
Verified Resident

I think that there could be some things different, but for the most part, it is not a bad place to live. A good remodeling would be great. I also feel that the mailboxes are not secured enough. The ones in… Full Review ▶

01/11/14
Verified Resident

Our experience here has been hell since day one. From a dog odor in my master bed to fecal coming up my toilet. I hace been lied to about returning my calls to now getting miscellaneous charges on my account for… Full Review ▶

Manager Response
01/05/14
Resident

I love this apartment complex. The rent is reasonable, the size of the rooms is great and the layout is the best I've seen in any apartment complex with similar rent expenses. The kitchen could use an update but other than… Full Review ▶

12/30/13
Verified Resident

Being a single woman, my main concern was to move somewhere where I felt safe and I really have no fears living here. It's a great community. The apartment has everything you need. The mgmt. team is awesome. I really love… Full Review ▶

12/27/13
Verified Resident

I've lived here a little over a year now. It appears to be quite and peaceful, shopping is close by and are restaurants. Full Review ▶

Manager Response
12/27/13
Verified Resident

Everyone is great, as I stated before the property owners need to do minor repairs to fix the cracks around the windows and holes that allow in constant air. Fix cracks around exterior door and holes allowing constant air flow as… Full Review ▶

12/24/13
Verified Resident

Excellent complex. All requests for service are completed promptly and efficiently. The community is quiet and clean. All our neighbors are nice and friendly. Office staff was very helpful on move in. Full Review ▶

12/23/13
Verified Resident

I really hate bugs and the big cockroaches out here are disgusting; I have had pest control come over here numerous of times and the problem still exists. I pay too much rent to have bug problems. Plus I was promised… Full Review ▶

Manager Response
12/16/13
Verified Resident

I love my apartment, the rent is reasonable, the layout of the apartment is perfect for roommates, I love the washer and dryer and patio. There is also a ton of storage. The office staff is always friendly and the few… Full Review ▶

12/11/13
Verified Resident

I moved into the waypoint community in June,and have been treated with the upmost respect. The staff waste no time resolving issues and matters. I'm glad I choose this community,and would highly recommend to family,friends,and co workers Full Review ▶

Manager Response
12/10/13
Verified Resident

It is a great place to live. Neighbors are quiet, office staff and maintenance are friendly and professional. I especially like the enclosed balcony which lets in a lot of light. All in all I am very pleased with living here.… Full Review ▶

Manager Response
12/09/13
Verified Resident

My neighbors are very friendly and we have become like family. The community stays very clean and well maintained. I enjoy the use of the nearby gym and pool as well. Also, the response time whenever I need something fixed is… Full Review ▶

Manager Response
12/09/13
Resident

Don't believe the good reviews, they were created by the front office. This place seems appealing because it is right across from the City Center, but don't move here, it isn't worth it. The apartments are overpriced for what you get.… Full Review ▶

Manager Response
12/05/13
Verified Resident

I have lived in the community for almost 3 years, The staff is friendly maintenance is always prompt. It's very quiet and clean Close to every thing that I need. I plan on saying here until I'm ready to Purchase my… Full Review ▶

12/05/13
Verified Resident

Aside from occasional noise issues with my upstairs neighbor, my experience at Waypoint City Center has been all positive. Love the location, the facilities, and the service! The kitchen is small, but very practical and laundry facilities within the unit are… Full Review ▶

Manager Response
11/20/13
Verified Resident

My experience is growing much more satisfactory. Full Review ▶

Manager Response
11/08/13
Verified Resident

THE APARTMENT IS IN A GREAT CONDITION. MISS. TRAVIS IS ALWAYS HELPFUL WHEN I NEED SOMETHING AND A GREAT HELP. I FEEL I PAY TOO MUCH FOR BUGS IN MY APARTMENT. MY PATIO DOOR IS ALWAYS BROKE. THE HALLWAYS ARE NASTY… Full Review ▶

Manager Response
11/07/13
Verified Resident

Great location nice floor plan but out of date and run down outside ghetto looking and ghetto neighbors need kitchen and bathroom updates and floor covering replaced need resident assigned parking 2 per unit Full Review ▶

11/05/13
Verified Resident

Comfortable, nice staff in the office. Maintenance is excellent but could communicate better. Up kept and maintained, very good management. Some concerns about corporate communication disconnect on billing/rent. Full Review ▶

Manager Response
10/30/13
Verified Resident

Great place, Took a very long time to find an apt that had everything that i was looking for that still had the know how to create the envorment that i wanted to have withall the places i looked at and… Full Review ▶

Manager Response
10/24/13
Verified Resident

i like the apartment and its nice. the apartment is old and needs work you can hear the upstairs people walk and when they play there music you can hear it through the floor and you can hear the outside Full Review ▶

Manager Response
10/09/13
Verified Resident

Everything was great! Staff was helpful and friendly. The apartment was clean and freshly painted. The entry way needs some better lighting. they even took out there own washer and dryer so I could use my own. Not many places would… Full Review ▶

Manager Response
09/19/13
Verified Resident

The last year and a half have been very calm and relaxing since I moved in, great people at the leasing office and friendly maintenance workers. Everyone is always ready to help, and their follow-up is impressive. Great Community! Full Review ▶

Manager Response
09/17/13
Verified Resident

I like it. It is a quiet and plenty of parking. The kitchen needs a major update though. One problem which I don't think can be helped is the palmetto beetles I keep a fairly clean house during the week and… Full Review ▶

09/15/13
Verified Resident

My family and I enjoy living A Waypoint at City Center. We feel safe here and the staff is very nice. The 2bdrm-2bthrm apartment we have is perfect for us. Close shopping is a great plus. We love it.. Full Review ▶

09/10/13
Resident

Don't live here, just don't do it. These apartments are TERRIBLE. First of all, we couldn't even view the apartment until we signed the lease and were told it was just like the model. This would have been fine if that… Full Review ▶

Manager Response
08/20/13
Verified Resident

I love Waypoint at City Center Full Review ▶

Manager Response
08/17/13
Verified Resident

I havent really lived here because i have been on deployment but my husband has and seems to enjoy it. I love the dog park because everyone who goes gets along and we can all chit chat and have a mini… Full Review ▶

Manager Response
08/16/13
Verified Resident

It is very quite community that makes you feel safe. The staff is willing to work with you to ensure you are satisfied and your need is met. I'm very happy here. Full Review ▶

08/16/13
Verified Resident

This is my first apartment I love staying here close to everything plan on staying here Full Review ▶

Manager Response
08/12/13
Verified Resident

The community is a clean community with good help. The office staff are friendly and helpful. The community provides the resident's with ample time when the lease is up for renewal. I do feel that there should be a "loyalty" discount… Full Review ▶

08/09/13
Verified Resident

The Community has grown and improved very much since Kettler has taken over. The staff is always professional and welcoming. Glad to call Waypoint@City Center my home. Full Review ▶

08/07/13
Verified Resident

Great neighborhood and apartment complex that is located near the places you need access to. Full Review ▶

Manager Response
08/06/13
Verified Resident

Everything is great except the fountain. That is very dirty and has an odor Full Review ▶

06/04/13
Resident

I've been here for a year now. I did at first love these apartments, but i've since realized how crappy the employees here are. The pool doesn't open until LATE June. What good does that do anybody in the summer? Multiple… Full Review ▶

Manager Response
11/26/12
Resident

I am a very simple and easily satisfied person. I must say that so you know what type of person is writing this review. I've been here since February and I honestly love this place. There is PLENTY of parking, and… Full Review ▶

06/28/11
Resident

I have been living in the Harbours now known as Waypoint at City Center for about 7 months. I experieced numerous unresolved maintence issues and unprofessional office staff. Now that Kettler manages I visited the office and was pleased with the… Full Review ▶

06/10/11
Resident

We lived at the Harbours for approximately 10 months, and found there to be both pros and cons. Pros 1) We lived in the Chesapeake Bay complex prior to the Harbours, The Harbours was a better deal in our opinion due… Full Review ▶

05/18/11
Resident

Ive lived at The Harbours for the past few months and while I havent had any major issues, there have been small maintenance and staff problems that havent been resolved in a timely manner. I felt like in order to get… Full Review ▶

03/19/11
Resident

I just moved in yesterday. They called me an hour before I was moving and told me that they were changing my apartment number so I had to call the electric company and change everything. I did that then had to… Full Review ▶

02/21/11
Resident

I moved in here 2 years ago and my experience has been alright. I had a few minor maintenance issues but nothing major. We are about to renew our lease and actually upgrade to a two bedroom. We had a problem… Full Review ▶

02/17/11
Resident

Its quiet at night and thats great for me because i work in the evening so when i get home its good to be able to come home to peace and quiet.The property is well kept the people in the office… Full Review ▶

02/16/11
Resident

We just moved down here from Maine. My husband is military so we do not know anyone in the area. The girls in the office were really nice and everything that they said they have done so far. I like the… Full Review ▶

02/14/11
Resident

We moved in here about a month ago and we have not have any problems. I read the reviews before moving out here and i was kinda hesitant at first but I have a few friends that lived here and they… Full Review ▶

01/24/11
Resident

After reading all of these reviews I think we must have been pretty lucky with our stay at the Harbours. My husband & I lived there from 07-10. Overall, I really loved our 1BR apartment & loved living at the Harbours.… Full Review ▶

01/24/11
Resident

Just finding this site, but RUN this place will rope you in with the "Perks" but once you sign they collect your money and refuse to honor their end of the lease. Such as fixing things enforcing noise, if you are… Full Review ▶

08/31/10
Resident

I have lived @ the Harbours for about 2 years. My experience has been a decent one. There's never a bunch of people loitering around when I come home @ night and I see see the courtesy officer walking around so… Full Review ▶

08/07/10
Resident

Upon walking the grounds on a guided tour of the Harbours you will be shown the sunny side of the Harbours. This rental property and its workers are trained at being the best at covering up thin spots, blemishes, mold, holes… Full Review ▶

07/28/10
Resident

I lived in the Harbours for two years. If you are going to move here, be prepared to deal with shockingly incompetent office staff which is turned over every 2-4 months. I have dealt with everything from lost checks, to bogus… Full Review ▶

07/22/10
Resident

Where to begin. All the negatives that have been posted are accurate and fair. I lived in the Harbours for 18 months and during that time all the following occurred frequently: -Squirrels lived in the ceiling above my room and, when… Full Review ▶

06/28/10
Resident

1.The employees in the office are LIARS, rude, inconsiderate, and unprofessional.(Their attitude is the complete opposite before you move in) 2.Maintenance takes forever to come out and fix something simple and lie about fixing/replacing equipment (A/C units) when they havent been… Full Review ▶

06/16/10
Resident

I'll try to keep this one short and sweet for those who get bored reading too long... everyone else on here is telling the truth. There are HUGE cockroaches. The waterbill is a scam. Noise is a horrendous problem, walls are… Full Review ▶

06/09/10
Resident

Let me start by saying me an my mother have been living here since February 2010, an from DAY 1 we have NOT been satisfied. The first night upon sleeping here we have experienced horrifying things... from our loud upstairs neighbors… Full Review ▶

05/05/10
Resident

My problems began the day of what was supposed to be my move in! I came at 1:00 P.M to pick up my keys. It was raining and I had my 2 month old son with me. I got here to… Full Review ▶

05/04/10
Resident

Do your family and yourself a favor and don't move here. They have so many problems with their apartments that I don't even know where to begin. I can't wait until my contract is over so that I can find a… Full Review ▶

04/29/10
Resident

The place is nice...on the internet, we moved in and theres a really bad black mold problem,which we complained about to the office 10 times in one month. Since nothing was done I told the office that I was going to… Full Review ▶

04/19/10
Resident

When I first moved to Newport News I fell in love with the Harbours. I thought that it would be the best place to live with the large apartments and being in a great central area. I was sooooo wrong. Like… Full Review ▶

02/09/10
Resident

i lived in the harbours for 2 years and at first i really liked them. but i soon found out that the management staff is rude and unprofessional. The office manager is never in everytime i tried to talk to her… Full Review ▶

11/30/09
Resident

When reading a negative review you never know if the person writing it just likes to complain or is really telling the truth. In the case of The Harbors, it is all true! I have lived here for 3 months on… Full Review ▶

10/21/09
Resident

I have lived here for almost a year and I hate it here. Its discusting. Prior to signing a lease i requested to see the my actual apartment because everyone knows never to trust a model. However the apartment was not… Full Review ▶

09/16/09
Resident

I cannot wait to move out, OMG this place is the worst place I have ever lived in. Rent is almost $1000/mth so you would think the service from the front desk would be better. I have lived here for about… Full Review ▶

08/18/09
Resident

I have lived in the Harbours since mid-March. I would not recommend this place to anyone. I have had maintenance issues since we first moved in here. Faucets drip, pipes leak, disposal doesn't work, dogs urinate right outside the steps and… Full Review ▶

07/29/09
Resident

This place is MISERABLE. Cockroaches are everywhere. We were without hot water for the first week of our lease, which was the tip of the iceberg. AC broke 3x before it was replaced, so we endured many days of July weather… Full Review ▶

07/27/09
Resident

I HAVE BEEN HERE FOR NO LONGER THAN 3 MONTHS.. I HAVE NO OVEN, MY TOLIETS DON'T FLUSH PROPERLY, WE HAVE NO SCREEN ON THE PATIO OR THE FIRST BR WINDOW, SO MANY BUGS, AND YOU GET NO MAINTENANCE!!! PLUS MY… Full Review ▶

07/27/09
Prospective Resident

After reading this reveiw and spending the 32.00 for app fee and 100.00 to hold an apartment, I think I will let them keep that to hire more mainteance people to keep the apartments up to par.The staff was nice, the… Full Review ▶

07/14/09
Resident

My family and I (we have 2 children under 2) have lived here for 2 months and are ready to leave. We currently have mold in the closet that they are doing nothing about. I have gone to the office and… Full Review ▶

07/11/09
Resident

This place is a joke. My family and I have been here almost a year and its horrible. We have a light on the outside of the building that hasnt worked the entire time we have been here. Every time I… Full Review ▶

07/08/09
Resident

From day one it has been a nightmare here. When we were moving in they told us we were moving into the wrong apartment, even though they gave us the key and told us where to go. Then upon ispection, we… Full Review ▶

06/10/09
Resident

So ive been living here for 3 years now... unfortunately... i cannot wait for my lease to expire. This place is a joke... the management sucks! They are rude and they don't ever know what they are talking about, all they… Full Review ▶

05/14/09
Resident

Everybody is right when they say this place sucks. my mom has lived here going on 3 years and they still haven't took care of the things they say they was gonna take care of for her. its ridiculous out here… Full Review ▶

05/08/09
Resident

I have lived at The Harbours since October 2008. And from 2 weeks into signing our lease, we were counting days until we could move out!! In the first 2 weeks we lived here I had to have someone come out… Full Review ▶

05/05/09
Resident

We have been here since October and have regretted the move ever since. We have a neighbor that is a crazy drunken drug addict and I am scared to leave the apartment alone when he is out wondering around with his… Full Review ▶

04/28/09
Resident

If you like mold, busted water heaters, cockroaches, non-working AC/Heat, and waiting 3 weeks for maintence; then live here. The office staff is awful! They change weekly, they never get back to you, and will give you different answers everytime you… Full Review ▶

04/05/09
Resident

this place is beyond horrible. the office and maintanance are horrible. they are rude and they just dont care. they will also just walk right into your apartment and they like to steal your stuff. but the management says "oh no… Full Review ▶

03/06/09
Resident

So after living at The Harbours for 3 years. The price changed over the course of the years about $120 a year. I find it terrible that renters down there do not offer a set rent for their customers. When I… Full Review ▶

02/19/09
Resident

I've lived here just over two years now and it's completely gone downhill over that time. When I first moved in the maintenance people never took more than a couple of days to come in and fix a problem. This past… Full Review ▶

02/12/09
Resident

babycakes please email me at whitneyjustice@cox.net i have some info for you. Full Review ▶

10/08/08
Resident

We have had everything from foundation leaks to appliances breaking and i have only lived here for 6 months. It has takenalmost 2 months to get problems fixed and i still have some going on currently. The office will not respond… Full Review ▶

09/26/08
Resident

Well, I can't recommend this place to anyone. I have not even paid my first full months rent and am already regretting my decision to move here. Go some place else to get a place. The only thing this place has… Full Review ▶

08/18/08
Resident

I was the person who wrote that the Harbours is "a pretty nice place". I HAVE CHANGED MY MIND!! We have now lived here for 6 months and cannot wait to leave! I'm not that hard to please, but COME ON!… Full Review ▶

07/02/08
Resident

Yeah the title says it all... This place is crappy!!! We have cockroaches about once a week crawling around one of the bedrooms... We call the staff and complain each time... and each time we hear the same thing... oh we… Full Review ▶

04/16/08
Resident

We moved here about 6 months ago...and I love it. The staff is friendly, the grounds are well kept and beautiful. We have a nice 2 bedroom apt w/ a sunroom and fireplace, it also comes with alot of storage space… Full Review ▶

03/11/08
Resident

What to say about The Harbours, except for this : it is officially the worse place I have ever lived. Maintenance is completely incompetent, the office workers are always short and completely unhelpful. When you first move in they give you… Full Review ▶

02/10/08
Resident

Management sucks, They never replace air filters when you call. Heat never works, just constantly blows cold air. Loud Music every night. Suspicious people always walking around at night. Cars Broken in 3x since i have been here. I am so… Full Review ▶

01/22/08
Resident

I would not suggest anyone wasting money here!! We have had roach and bug problems, A sewer line broke outside and the smell leaked through the piping in the closet so not only did my clothing smell but so did my… Full Review ▶

01/16/08
Resident

The Harbours was the worst apartment complex experience I've ever had. They don't maintain their facilities, nor do they complete work orders or maintenance requests in a timely manner. My A/C and heat broke and it took 5 1/2 weeks to… Full Review ▶

09/08/07
Resident

the harbours is overpriced, and ------. the walls and floors are paper thin, our neighbors are constantly complaining about our "loud music at 4am" and the neo----- upstairs is constantly stomping around, keeping us up at all hours and and driving… Full Review ▶

08/20/07
Resident

management isn't the greatest. They're "forgetful" - you have to remind them many times to put in work orders for maintenance, they refused to do anything about neighbors who smoke right outside their door (the smoke seeps under the doors of… Full Review ▶

07/17/07
Resident

My roommate and I were extremely lucky because we never had any bug problems, and that is a bit of a rarity from what I hear from other residents. We did however have a mold problem, as well as some others.… Full Review ▶

06/24/07
Resident

This is the worst place I have ever lived...The people above me moved out...apparently they were really disgusting people because they had roaches...well they migrated to my apartment after they left...I dealt with roaches for 7 MONTHS!!!! I called the health… Full Review ▶

06/08/07
Resident

I have never been to an apartment complex as bad as this one. The prices are too damn high for this --------, they haven't even upgraded the inside or outside. They weren't even willing to change the carpet when I moved… Full Review ▶

03/02/07
Resident

My roommates and I have been in The Harbours for two years now. Though the prices are slightly higher than other area neighborhoods, I have always felt well taken care of. The maintanence staff has always been speedy and efficient. I… Full Review ▶

02/23/07
Resident

I have lived in the Harbours for nearly a year now and would be willing to renew my lease. Overall, it's been a nice living experience. I have had a few maintenance problems, but nothing terribly serious. Each time, the maintenance… Full Review ▶

02/16/07
Resident

i have lived at the harbours for a very long time. The office staff is very polite and the maintainence staff gets things done very quickly. Even if they are still working on the problem they will follow up. There are… Full Review ▶

01/24/07
Resident

I would NEVER recommend this apartment to anyone!! It is the most dirty place I've ever seen. No one cares around here. There are always beer cans thrown around, no one cleans up after their dogs, and the people upstairs never… Full Review ▶

01/17/07
Resident

MY HUSBAND AND I JUST MOVED INTO THE HARBOURS AND WE JUST LOVE OUR APARTMENT!!! VERY SPACIOUS, LARGE BEDROOMS, EVERYTHING ABOUT IT IS GREAT.
THE OFFICE STAFF WAS JUST SO FRIENDLY TO US AND MADE MOVING TO A NEW PLACE SO PLEASANT.… Full Review ▶

01/14/07
Resident

I have been miserable at The Harbours since the day I moved in. The "show apartment" creates the facade of a nice complex. I was unable to view the actual apartment I moved into becuase it was "being cleaned" and I… Full Review ▶

11/27/06
Resident

I HAVE BEEN LIVING IN MY CURRENT APARTMENT SINCE MAY 2005. ALTHOUGH MY ONLY COMPLAINT AT FIRST WAS THE LACK OF AMPLE PARKING, I HAVE SINCE REGRETED RENEWING MY LEASE. AFTER A HEAVY RAIN STORM, SOME OF THE SIDING ON MY… Full Review ▶

10/09/06
Resident

My husband and I hate the Harbours because...first of all we cant have any cable only their cable, which by the way they never told us about it untill after we moved ALL of our stuff. they said that the building… Full Review ▶

08/08/06
Resident

Today I put down the app fee on my new appartment! I am so excited and move in on the 1st! I can't wait! Great area, beautiful exterior, cathedral cieling, 2 bdrm, great! AHHH! Full Review ▶

06/25/06
Resident

I will say nice floorplans, but you will pay a lot for it. The outside of the apartments are tacky. One tenant has NASCAR flags and a bunch of windchimes outside. Are there no standards? Another tenant has aluminum foil covering… Full Review ▶

06/23/06
Resident

I have lived in the Harbours since 2003 and was 6 months pregnant when I moved in. From day one they have been nothing but terrific. They are very friendly and very helpful to all their tenants. The grounds are well… Full Review ▶

09/13/05
Resident

I lived in The Harbours 2001-2002. This is a well kept, clean and safe neighborhood. I always felt safe and have no complaints about the nice apartments or management. This is a great place to live for anyone. Full Review ▶

07/26/05
Resident

Full Review ▶

01/26/05
Resident

I was in contact with the BBB over this apartment complex because I was disturbed over the last comments about the apartments. It turns out they were RIGHT! This complex, along with its management company, have been cited SEVERAL times for… Full Review ▶

09/29/04
Resident

Everyone at the Harbours office is sweet and I've never had a problem that they couldn't handle. Maintenance problems were taken care of in a timely manner and the grounds are kept. It is a safe neighborhood and in a great… Full Review ▶

01/29/04
Resident

1st of all I would like to say how Thankful I am to have found my new home at The Harbours. I was referred by several co-workers, and I have done the same ever since. First of all, as you know,… Full Review ▶

01/29/04
Resident

We´ve complained about The Harbours lack of customer service, lack of pest contol and the poor response time to tenant issues and written a letter to the management company Great Atlantic. However, much to our surprise instead of resolving the issue… Full Review ▶

01/29/04
Resident

We have lived at the Harbours for 4 yrs. & have never had customer support anywhere else like here, it is outstanding. The maintenance staff has always responded promptly to any service call that we have made. After the snow storm… Full Review ▶

12/18/03
Resident

Although it´s not a terrible cookie-cutter complex, I too have found pest control to be a problem last summer and fall, but seems to be better lately. Loud neighbors are a problem, and maintenance is sometimes speedy, sometimes not. The office… Full Review ▶

11/21/03
Resident

I´ve been living at The Harbours for about a year and a half and I, as well as many tenants can testify that this is one of, if not the nicest, apartment complexes in Newport News and the entire Tidewater region.… Full Review ▶

11/20/03
Resident

Two years ago, my fiancee and I searched the Hampton Roads area for an apartment. After visiting 38, we chose The Harbours mainly for their close proximity to the city center. Little did we know at the time that we had… Full Review ▶

11/18/03
Resident

I have lived at the Harbours for over five years. And I have never had any problems with the Office Staff and the Maintence personnel. When I have a problem they return may calls and help fix the problem as fast… Full Review ▶

11/06/03
Resident

If you are planning on moving to The Harbours, look elsewhere! Though the grounds are pretty it´s what is on the inside that counts. Living at the Harbours has been a nightmare. Pest control is non-existent and we´ve had spiders the… Full Review ▶

10/10/03
Resident

Full Review ▶

03/20/03
Resident

My Husband and I lived at the harbours for 2 yrs. The apts are well kept , well manage and hands down the best customer service from the Management team. If a call to mantanince was made, they were there with… Full Review ▶

12/31/02
Resident

We lived here for a very short time, about 2 months as corporate housing. Clean apartments, spacious, no real problems. The nieghborhood is safe, and developing as we speak.

Not a bad place to live at all. Full Review ▶

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