University Apartments
5801 Lowery Road, Norfolk, VA 23502
757-461-5504  save favorite
AVERAGE RATING
recommended by:
37%

overall rating:
2.4
2.5
2.53 Parking:
2.3
2.29 Maintenance:
2.4
2.41 Construction:
2.4
2.41 Noise:
2.8
2.79 Grounds:
2.7
2.71 Safety:
2.2
2.24 Office Staff:
< | >

Office and Maintenence are horrible!

From: -Anonymous-
Date posted: 6/29/2008
Years at this apartment: 2008 - 2008
 
It is a nice apartment, but it's not worth the problems we have had. Our apartment was broken into on a Sunday. After I called the police, I called the office to let them know, and the girl said they would call me back Monday. However, they never even called me back. I had to go down to the office and talk to them!! They said they were going to fix the screen that was broken, but a two months later we still had no screen. If that isn't bad enough, our A/C was out for 12 days, and the only thing maintenance or the office could tell me was it would be fixed the next day. They only thing they care about is getting their money. My, very sweet elderly, neighbor had a letter put on her door on the 6th of the month saying rent wasn't paid...it was due on the 5th! That is the only thing they do in a timely manner. They could care less about the apartments.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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