Pepperwood Townhomes
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Communication is Key!!
From: kenee0527Date posted: 6/25/2009
Years at this apartment: 2007 - 2009
This is the Assistant Manager:
First of all this has to stop since neither one of you are living here right now. First Anonymous, who's husband lives out here and signed a lease that stated our policy on terminating a lease-You have to give a 30 day notice- Anyone else (who is not military)has to pay a 30 day notice and a terminating fee (which is one month's rent). But because he is military he did not have to pay that fee. When he provided his military orders and was told of our policy (again) he had no problems and did not stress his frustration nor did he ask if there was anything we could do to help his situation nor did he stat that there was a situation with his wife in another state. When he or his wife came into the office to utilize our services there was never a maintenance request or a suggestion that there were problems in their unit. We are not going to know your concerns unless you address them, If you do not like our policy on terminating a lease make sure your husband allows you to look over the lease before he signs or ask what our procedures are so you can be aware. For the other Anonymous we appreciate your good remarks on the property but it does not give either one of you the right to go back and forth like children!!! Again for the resident who is still living here, we assume you know our office hours since you come regularly to use the computer, please give us a call since you are so frustrated with the situation so that way we can see what we can do for you. (757) 483-6390.
Thanks
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