Fairway Apartments
11659 North Shore Drive,
Reston,
VA
20190
703-471-5034 save favorite
703-471-5034 save favorite
AVERAGE RATING
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didnt even last 5 min in the door
From: reviewthetruthDate posted: 6/17/2008
Years at this apartment: 2008 - 2008
We went to look at the apartments. We were told to sit in another room while they helped some residents. Well, it didn't take us long to realize we did not want to live there. The lady at the front desk was helping a resident. He complained that his front door lock wasn't working properly. He said that this has happened before and they had done nothing about it. He asked for new locks since it was doing it again. Well she told him that he could pay for them himself but that they would not pay for them. She implyed that he didn't know his own strength and broke them himself. He also complained that when he called the maintance staff to let him into his house, they took over an hour to get there. They promise 24 hour maintance but take an hour to get there' That horrid. She was extremly rude to the resident. We got up and started walking for the door.. she asked if we were leaving and we said yes.......she just replyed "ok".. she didn't even seem to care that they were losing business.........ugh!
There was also a woman that called on the phone crying because her A/C had been broken for 3 days and she was pregnant. The maintance said they didnt know what to tell her because they couldn't figure it out. If it takes crying on the phone to get them to really handle issues......I cant imagine what else could happen.
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