St. Johns Wood Apartments
11555 Olde Tiverton Circle, Reston, VA 20194
703-709-8320  WEBSITE save favorite
AVERAGE RATING
recommended by:
71%

overall rating:
3.6
4.2
4.2 Parking:
4.0
4.04 Maintenance:
3.7
3.68 Construction:
3.4
3.36 Noise:
3.8
3.76 Grounds:
4.1
4.08 Safety:
3.9
3.88 Office Staff:
< | >

Every thing is ok till you let them know you are leaving

From: chidlebaugh@hotmail.com
Date posted: 8/23/2005
Years at this apartment: 2004 - 2005
 
At first this place seemed great...but then I realized it was barely a step above the Summit Reston.

Office Staff was friendly although you had to make multiple request for anything to get "fixed." After something was "fixed" you would have to have the mantaince staff come back multiple times because things were still broken.

Landscaping was really bad. You would have really nice shrubs and trees and then Buzzotos Landscapers(that were probably picked up at a local 7-11 that morning) would come by and chop down the trees and shrubs for no good reason.

They had a good pet policy, but it seemed to be to much to ask for people to actually pick up thier dogs waste. Every where you looked there was dog poop in the grass. Their were provided bags but unfortunately the office did a horrible job of keeping them stocked.

My biggest complaint would be that as soon as I let the office staff know that I was leaving they turned very combative. I was very polite and on move out day I had a inspection done. The only charge was 20 bucks because Their dumpster was full so they charged me to dispose of a couple of things (that never seemed fair, but it gets worse). The office staff memeber that day signed the move out inspection showing i only owed 20 and I paid my 20 bucks and moved on.

Then three weeks later I was charged for over 600 dolars of misc. damaged that were signed off as in good shape on the move out day inspection. When I called to question the manager about this and ask why it wasn't pointed out on my moving day, I was immediately strong armed and told pay or we will ruin your credit. Horrible people at this property.

Don't just walk away, TURN and RUN!

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
2 of 5
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