I moved to Abbington Hills while I completed my internship at a local hospital from January-April in the Richmond area. I made the dumbest mistake to say the least. According to Abbington Hills,after a tenant moves out,the apartment is thoroughly inspected and cleaned before a tenant moves in. In my case, that obviously didn't happen. The night I moved into my apartment, I came to a filthy and I do mean filthy house. There was perishable food still left on the kitchen counter,the oven looked as though someone had vomited in it,cat crap on the floor,windows had cobwebs, bathroom sink, tub, and toilet were all dirty. The entire carpet in the living room was covered with dirt and stains. I took pictures and the next day,I addressed to the leasing office my complaint asking them to properly clean the apartment. Nobody did anything for a week after I kept calling to have something done,so I finally contacted the property manager and wrote a formal letter with the pictures I had taken asking them to do something about the mess. I had already cleaned the bathroom and the kitchen because it was unbearable.I just wanted them to professionally steam clean my living room because it should have already been done before I moved in.
A piece of advice for everyone interested in this fine dump, make sure when you take a tour of the actual apartment itself and not the demo room. Two very distinct differences. Also, if you do decide to move here because rent is pretty cheap and all, make sure you sign up with Dominion right away so you aren't being billed from Dominion on Abbington Hills account and not yours. I moved in January and I wasn't told until March I had to sign up with the power company. In the meantime, I was just paying Abbington Hills for my electric, because I thought that was the place my electric bill was supposed to be payed. Well, I was billed from Dominion $75 dollars for a 2 week period from Abbington Hills! No way on God's green earth can someone use that much electricity! It was just me! No one else! I shut the heat off during the day and had it set to 60 every night! Never got my $ back for that either! Now I'm fighting for a months rent because, they had charged me for the month of May and of course I paid it because I didn't want to hurt my credit score.
The day before I moved out,I had accidentally locked the keys in my house. I thought that if I get back by 5:30pm that I could just get the extra key from the leasing office. That's how they deal with lock outs during normal business hours. Well, I returned at 6:30 and of course the leasing office was closed. So I called the office and was given a number for the maintenance number. I gave them a call explaining that I was locked out and needed someone to stop over with the extra key. According to the maintenance lockouts are not an emergency even at night when you are alone. I was told 3 different things: First,I'd be charged $40. Not too bad, pretty reasonable, but then they changed it to $80 because apparently the policy had just changed recently and they forgot (how convenient). Then I call them again to make sure it's $80 and thats when the guy told me that I would have to contact a locksmith, since they do not deal with lockouts.
So there's some actual situations that has made me despise this apartment community and all others like it. I definetly will NEVER move here again, nor would I recommend this to anyone.

User Responses
From: stew272	Date: 08/17/2008
Not my experience at all. If there's a problem they fix it. If they make a mistake, they correct it. I just moved out one month ago, and Abbington Hills was, by far, the best apartment I've ever lived in.

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