Colonial Reserve at West Franklin formerly Trolley Square East Apartments
104 West Franklin Street, Richmond, VA 23220
804-648-1820  WEBSITE save favorite
AVERAGE RATING
recommended by:
20%

overall rating:
1.9
1.9
1.9 Parking:
2.2
2.25 Maintenance:
2.0
1.99 Construction:
2.3
2.29 Noise:
2.2
2.19 Grounds:
2.1
2.13 Safety:
2.0
2.02 Office Staff:
< | >

how can you live with yourself

From: kissmyasstrolley
Date posted: 10/17/2005
Years at this apartment: 2005 - 2005
User Response is available. 1 response
 
I thought I had seen it all until the night the apartment above mine caught on fire. The trolley folks called it an "accident" when the resident had repeatedly complained about electricity problems and even another small fire that took place in his room. My room completely flooded with water that the FD pumped into his burning room. The best part is THERE WAS NO ALARM SYSTEM to warn me that the building was on fire! THERE IS STILL NO ALARM SYSTEM. Residents were going door to door to try to get people out. I only found out because I heard his window explode from the heat. All my stuff was ruined and all trolley did was pat themselves on the back for managing to put the fire out - basically a big go screw yourself to me.

*****If you live there you better pay attention to the fire extinguishers in each hallway because one night you might need them to fight your way out of the burning building!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 08/04/2008
AHAHAHAHAA. The fire extinguisher comment made me laugh. I've been reading reviews on this place after the fact that I moved in and I have a lease which will last me to July of 2009.. YIPPIE! I moved in yesterday and I have to tell everyone, nothing in my apartment was right the first time around.. I had many roommates living with I had so many that I could give you all their names by threes (Roaches). After I started moving in my furniture I complained about my AC/Heater not working and the out of control bug problem and they made me move ALL of my furniture out of my room to another apartment for 2 weeks! I moved all my stuff in last weekend back to my apartment to find more problems.. I lightly bumped into the towel rod in my bathroom and the whole thing broke apart like I had just beated it with a hammer. The carpet is new, but was not tacked or pulled properly from one floor to the other. My bathroom sink wasn't draining properly so I had to fix that. My garbage disposal wasn't working properly so that's on the list to be fixed. The refrigerator isn't working properly so that's on the list to be fixed. And my biggest concern is the window. It doesn't latch properly and is missing a screen and cord to pull back in the window. I can honestly say that in 5 hours time I probably have put this apartment into the best shape of it's life, but all this bull--- should've been taken care of to begin prior to my arrival. A brand new elevator has been put in with the other one finally undergoing maintance which the management office says won't be complete for 3 weeks ! Hallways smell like ---- and the front doors are paper thin. I could punch a hole right through it if I wanted to! Again, these are all the known problems and headaches I had to deal with already and I've only had the place for about a week. I can already tell this year is going to be a blast living at Trolley Square Apartments.....
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   4 Ideas for Decorating a Dining Room - Dec 29
   Studio Apartment Decorating Tips - Dec 29
   Sorting Through Lease Documents - Dec 29
   Decorating on the Cheap: Painted Pattern Doors - Dec 29
   The Consequences of Late Rent Payments - Dec 29
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Colonial Reserve at West Franklin (formerly Trolley Square East Apartments)
          Richmond apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif