Estates at Horsepen
One Drayson Way, Richmond, VA 23226
866-590-0882  WEBSITE save favorite
AVERAGE RATING
recommended by:
61%

overall rating:
3.2
3.3
3.35 Parking:
3.3
3.27 Maintenance:
3.2
3.16 Construction:
3.5
3.54 Noise:
3.6
3.62 Grounds:
3.3
3.3 Safety:
3.1
3.14 Office Staff:
< | >

Beware of who you are dealing with .

From: -Anonymous-
Date posted: 8/16/2007
Years at this apartment: 2007 - 2007
User Response is available. 1 response
 
I went to the estates of horspen . I was impressed with all the amenities . I decided this was for me . I dealt with the manager . When I came back to fill out the application she was off . Part-time girl took my application never once did she say to me . If I change my mind I would not get my $300 deposit back . None of the paperwork that I have states that anywhere . I decided the townhouse style with stairs they have would not work for me . They have another property called the Hamptons they are on one floor . It really would suit me better . I called the manager at Estates at Horsepen and explain what I wanted to do . This sweet friendly girl changed completely . She told me she would send all the paperwork to the Hamptons which is owned by the same company . But she would not give me my deposit back . The only way she would do it is if I signed the lease at the Hamptons . The problem is the Hamptons once a $300 deposit to put you on a waiting list and it might take to three months before one is available . Does that seem fair . What ever happened to courtesy and I would like to do business with you . Not take it or leave it . I tried to get in touch with a supervisor of course she was too busy to talk . So beware . Of who you are dealing with .

Recommended: YES
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 4 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Raisonheck Date: 01/08/2008
sounds like he didn't like the place? I'm confused is good or bad....being that I live there now I bet he is saying it is bad!
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