Estates at Horsepen

Estates at Horsepen is recommended by:
53.0%
Overall Rating
3.12 out 5
Parking:
3.47 of 5
Maintenance:
3.24 of 5
Construction: 3.12 of 5
Noise:
3.47 of 5
Grounds: 3.56 of 5
Safety: 3.35 of 5
Office Staff:
3.15 of 5

One Drayson Way
Richmond, VA 23226
866-590-0882
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Yo!

Pros and Cons

From: estates2222
Date posted: 7/23/2008
Years at this apartment: 2006 - 2008

 
I have lived in 2 different apartments in the Estates. Pros and Cons;
Pros:
-thick walls, I never hear my neighbors and as far as I know, they don't hear me
-always ample parking
-maintenence always shows up when asked
-new appliances
-clean apartment upon move-in
-management is friendly but usually has to check with "someone" before they can make decisions

Cons:
-funny bugs and lots of them. have had apartment sprayed several times and either they are not spraying the right places or not enough, but the bugs come back
-maintenence does sloppy jobs repairing things
-we asked to be there for the final inspection and were not called. then, they charged us for replacing the carpet without giving us a chance to fix it when we had only moved 4 doors down
-also charged us for more than 50 holes in the wall, but that was not stated in lease. Was able to get refunded for that
-had some electrical issues and realized that our apartment was wired incorrectly and had to be repaired

Overall, I would recommend this apartment complex. While overpriced, the apartments are spacious and comfortable.

Recommended: YES
Overall Rating
4 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
5 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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