305 N. Thompson Street,
Richmond,
VA
23221
804-358-7801 save favorite
804-358-7801 save favorite
AVERAGE RATING
recommended by:
46%
overall rating:
46%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
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Kibosh
From: -Anonymous-Date posted: 11/3/2008
Years at this apartment: 2008-01-01 - 2008-01-01
2 responses
There are alternatives to handling these fake positive reviews that the rental office is posting at this website, Yahoo Local and CitySearch ;)
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User Responses |
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| From: heidi1233 | Date: 11/03/2008 |
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Yeah! They CERTAINLY won't post fake reviews there! *sarcasm*
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| From: Anonymous | Date: 11/03/2008 |
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BBB processed a total of 28 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 28 complaint(s) closed in the last 36 months, 20 were closed in the last 12 months.
These complaints concerned:
6 regarding Billing or Collection Issues
6 regarding Billing or Collection Issues
7 regarding Contract Disputes
7 regarding Contract Disputes
2 regarding Customer Services Issues
2 regarding Customer Services Issues
6 regarding Refund Or Exchange Issues
6 regarding Refund Or Exchange Issues
4 regarding Repair Issues
4 regarding Repair Issues
1 regarding Selling Practices
1 regarding Selling Practices
2 regarding Service Issues
2 regarding Service Issues
These complaints were closed as:
2 No Response
2 No Response
24 Resolved
4 Resolved
5 Administratively Judged Resolved
10 Assumed Resolved
2 BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaint.
1 Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
2 Resolved
2 Unresolved
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