April 21, 2005

Park West End Apartments
5300 Glenside Drive
Richmond, VA 23228
804-261-5686

To whom it may concern,

During my 4 year stay at Park West I've been very satisfied with the service and the management staff, until recently.

One evening after being out of town for a few days, I came home to find several rude and inappropriate messages posted on my front door. It just so happened this particular evening I was returning with a prospective client. When we arrived at the door of my apartment the messages were attached in public view. They ranged from flyers, to pieces of torn cardboard attached with tape, and other notes stuck in the door jam.

These inappropriate messages were an embarrassment to my client and me, furthermore; they have cost me considerable monies.

These messages imply you were unable to contact me. I have received no phone calls at the three listed numbers on my lease. These messages infer that I had abandoned my responsibilities.

I have consistently overpaid and more than fully met my lease requirements for the last five years. I am insulted by the insinuation, delivery, and public humiliation I have experienced.

Placing ripped pieces of cardboard in my door saying you don?t have the key to my apartment while leaving replacement filters in front of my door is reprehensible and unprofessional.

I?m really at a loss to explain your behavior.

Please review your records and let me know how much you owe me.

An Embarassed Resident
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