President's Walk Apartments
305 West Broad Street, Richmond, VA 23220
804-649-0202  WEBSITE save favorite
AVERAGE RATING
recommended by:
11%

overall rating:
2.1
2.1
2.11 Parking:
2.9
2.89 Maintenance:
2.9
2.89 Construction:
2.3
2.33 Noise:
2.4
2.44 Grounds:
2.3
2.33 Safety:
2.2
2.22 Office Staff:
< | >

Incompetent

From: -Anonymous-
Date posted: 12/10/2008
Years at this apartment: 2008 - 2008
 
I had an appointment this morning to meet with the property manager and look at an apartment. I took time off from work and walked about 12 blocks to be there. After waiting outside the locked entrance for a few minutes, I tried calling the Assistance number on the intercom-phone by the door. I got a voice mail and the sound kept cutting in and out so I couldn't even understand what the voice mail said. I used my cell phone to call the business office. I'm pretty sure that the woman who answered is the same person I had made the appointment with. When I told her that I was waiting outside the building, she said, "Oh, there's nobody over there."

Me: "But I have an appointment to meet someone here and look at an apartment."
Her: "Oh."
(Long silent pause.)
Me: "So I should assume that the appointment is canceled'"
Her: "You can make another appointment. Call back in an hour."

Yeah. I'll do that.

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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