River Lofts at Tobacco Row

River Lofts at Tobacco Row is recommended by:
65.0%
Overall Rating
3.38 out 5
Parking:
2.73 of 5
Maintenance:
3.16 of 5
Construction: 3.70 of 5
Noise:
3.54 of 5
Grounds: 4.00 of 5
Safety: 3.22 of 5
Office Staff:
2.89 of 5

1201 East Cary Street Suite 2300
Richmond, VA 23219
804-648-0111
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TERRIBLE MANAGEMENT

From: wahooo99993
Date posted: 1/6/2004
Years at this apartment: 2003 - 2004
User Response is available. 1 response

 
Management is rude, unnattentive and arrogant. Repairs take a long time. They enter your apartment at will. Have waited over two months for them to repair large holes on the walls they made when an internal pipe broke. Of course, they did NOT clean the mess and I ended up with dry wall dust all over. After numerous calls, no one came to patch the over 2 square foot hole in the middle of my living room, and they did not send anyone to clean up. Nice apartments at first site, but everything breaks!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 4 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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User Responses

From: MBCUOMO Date: 09/22/2005
I had the same experience! After 5 attempts fix a kitchen drain that had been clogged with construction materials - they went into the walls. Of course I was used to the mess they leave, but the hole never got repaired properly. I decided it was easier to leave it as it was and keep them out of my apartment.
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