River Lofts at Tobacco Row
1201 East Cary Street Suite 2300, Richmond, VA 23219
804-648-0111  WEBSITE save favorite
AVERAGE RATING
recommended by:
46%

overall rating:
3.2
2.6
2.64 Parking:
2.9
2.93 Maintenance:
3.5
3.49 Construction:
3.4
3.36 Noise:
4.0
3.96 Grounds:
3.3
3.29 Safety:
2.7
2.73 Office Staff:
< | >

Great Property, the only negative is the management staff

From: -Anonymous-
Date posted: 2/20/2007
Years at this apartment: 2003 - 2007
 
I've lived here for four years now and I love the location and the property. The only reason I'm moving is the management staff. You are ok as long as you don't have to interact with them about a problem. Maintenance takes at least three or four requests to get addressed, there are issues that still have not been fixed from when I moved in. The attitude of the staff is clearly, if you don't like it, that's ok - someone else will rent the apartment. I know 5 other residents who have left for the same reason. I think the positive comments are being left by the staff themselves. The complaint is a common thread with everyone I've met who lives/lived here. It's a shame.

Recommended: YES
Overall Rating
4 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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