Westbury Apartments

Westbury Apartments is recommended by:
40.0%
Overall Rating
2.33 out 5
Parking:
2.67 of 5
Maintenance:
3.27 of 5
Construction: 2.33 of 5
Noise:
2.60 of 5
Grounds: 2.67 of 5
Safety: 2.80 of 5
Office Staff:
2.07 of 5

9522 Shepten Drive
Richmond, VA 23294
804-270-4162
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Yo!
 

From: -Anonymous-
Date posted: 4/14/2008
Years at this apartment: 2006 - 2008
User Response is available. 3 responses

 
Seriously, this was a great place to live. Decently priced, and had great office staff. But since the new woman in the office started, it's been hell. You can't get any maintenance done on your apartment unless you talk directly to that staff, because she'll never give your information to them. She tries to recharge you for things you've already paid, and if you can't come up with proof from 2 years ago that you gave them a money order she'll threaten to have you evicted. She also goes over the other office staffs word, so if you deal with one of the better girls, you better make sure they're the ones working when you go back in there.

So, it went from a great place, to a rather ------ place, because of one staff member

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
5 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
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User Responses

From: Anonymous Date: 05/13/2008
Individuals who write the majority of bad things about the property are usually the very ones that don't pay rent or try to sneak pets in without paying the required fees and/or pet rent. We are very proud of our maintenance team....ALL work orders are given to maintenance and they usually get the problem taken care of that same day!!
From: jazzy1975 Date: 07/19/2008
I always paid my rent on time & never tried to sneak pets in.. What is the poor excuse then for the ignorant office manger & lack of maintence. The office manager has No idea how to treat people & should be fired & go back to being a hooker because that is the type of person she acts like...
From: Anonymous Date: 07/31/2008
I don't understand what jazzy1975 is talking about regarding the maintenance team. Anytime I've made a request, it has either been taken care of the day I call in, and if not, the very next day. You really don't even have to deal with the rental office workers if you pay your rent. Why else would you have dealings with them?!?!? Drop your check off and go...see, that's easy!
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