Sunscape Apartments

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Sunscape Apartments

3635 Sunscape Drive, Roanoke, VA 24018
(163 Reviews)
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"I’ve really enjoyed my stay with Sunscape! The maintenance staff is very quick to respon" ...
$1,326 - $2,379/mo
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Floor Plans & Pricing

1 Bedroom

The Spirit 1 BR 1 BA

1 Bed, 1 Bath | 733 sq. ft.

$1,326 - $2,134

10 Available Units

See Floor Plan Details

2 Bedrooms

The Grand 2 BR 2 BA

2 Beds, 2 Baths | 1,076 sq. ft.

$1,657 - $2,379

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Sunscape Apartments Reviews

(163)
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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2020 - 2021

9/10/2021

If you plan to live here and have any complaints please be prepared for them not to be answered - or they refer you to their corporate office. You should also plan on not having anywhere to park - the complex has been under construction… See More >
    Manager

    9/14/2021

    Sunscape Apartments
    We're so disappointed to see this review come through. Please know we absolutely want to reach out and assist, however due to this review being anonymous we have no way to determine your identity. Please give our office a call at 540.725.9701, we'd be happy to help you any way we can. Thank you, we look forward to hearing from you soon.
    Review Author Icon

    anonymous

    Resident 2021

    5/19/2021

    I’ve really enjoyed my stay with Sunscape! The maintenance staff is very quick to respond to any maintenance issues I’ve had. The office is staff is awesome to work with and very friendly. They truly take the time to take care of any issues I’ve… See More >
      Manager

      5/22/2021

      Sunscape Apartments
      Thank you for this terrific review and recommendation! We truly appreciate your 5 star feedback!
      Review Author Icon

      anonymous

      Resident 2015 - 2021

      5/18/2021

      I can’t stress enough how ACCURATE the review before mine was. The internet is virtually non-existent and has been since I moved in 6 years ago. I have called the office and even corporate headquarters to plead with them to either FIX the internet or… See More >
        Manager

        5/22/2021

        Sunscape Apartments
        We're so sorry to see your time at Sunscape has been anything less than excellent. Please know that we are aware of these concerns and are currently in the process of upgrading our internet capacity to better serve the needs of our residents. This upgrade should be complete soon and will alleviate the internet frustrations you have described. Thank you for your patience as we make these updates - we sincerely appreciate your residency. In the meantime, if there is anything else we can do to assist you, please do not hesitate to notify the office. Thank you for reaching out and we look forward to assisting you soon.
        1.0(1 rating)
        Review Author Icon

        anonymous

        Resident 2016 - 2021

        5/14/2021

        Firstly, read some of these glowing reviews and ask yourself if they sound like the words of an actual tenant or the words of an employee or other person affiliated with Sunscape trying to run interference. I guarantee you that many of these positive reviews… See More >
          Manager

          5/19/2021

          Sunscape Apartments
          We are incredibly disappointed to see this review come through. Please know the issues you have described are not typical of our community and we absolutely want to assist you in any way possible. Please know we do have record of concerns surrounding your internet and are working diligently to ensure this concern is resolved as quickly as possible. As for your other concerns, we do not have any record of these being reported in work orders. A member of our management team personally reached out to you yesterday in order to provide assistance to these concerns and submit a work order to ensure they are resolved. Thank you for reaching out so we can assist, please do not hesitate to notify us in the future of any concerns by reaching out at 540.725.9701 or via email at amy_bryant@edwardrose.com.
          Review Author Icon

          anonymous

          Resident 2017 - 2021

          2/18/2021

          Love the amenities and the staff at Sunscape. They have lots of fun neighborhood events and show us they care. Plus, these apartments are newly renovated and GORGEOUS. These apartments are way better than living downtown, which I did before I moved here.

            Manager

            2/19/2021

            Sunscape Apartments
            Thank you for the kind words and 5 star review! So glad that you are enjoying your apartment and beautiful setting at Sunscape!
            Review Author Icon

            anonymous

            Resident 2015 - 2021

            2/18/2021

            Sunscape is in a great area! The staff and maintenance are amazing. Great community! The apartments and clubhouse have been remodeled and are absolutely gorgeous! So close to great restaurants and shopping!

              Manager

              2/19/2021

              Sunscape Apartments
              Thanks so much for the wonderful praise! Have a great day, and please don't hesitate to let us know if you ever need anything!
              Review Author Icon

              anonymous

              Resident 2019

              3/13/2019

              This review is from over two years ago. To be fair, they may have made some changes since then: Pros: Nice landscape, fairly quiet, maintenance quick to come out Cons: Dated Carpet. Heat pumps dated-ours had black mold and water. Thankfully, they had company come… See More >
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                anonymous

                Resident 2014 - 2015

                4/20/2017

                old amenities, multiple things broke, maintenance just patches it up

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                  anonymous

                  Resident 2015 - 2017

                  4/17/2017

                  Smokers abound, seeped into apartment.

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                    anonymous

                    Resident 2015 - 2016

                    12/9/2016

                    This is a very nice place to live . The apartments are very up to date & very nice . There is no noise . The staff at Sunscape is very friendly. They are great to talk to . The manager of this property… See More >
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                      Gideons300

                      Resident 2016

                      8/31/2016

                      Very nice apartment complex. Quiet, safe and very clean. Staff is very helpful. Would rent again if the opportunity presents. Highly recommend.

                        Review Author Icon

                        sesling

                        prospectiveVisited 2016

                        7/15/2016

                        We went to Sunscape apts on 7/14/16 and looked at two bedroom apts. The marketing Associate was so nice and helpful we felt bad that we didnt rent the next day. It was late when we got there but she made us welcome and took as much… See More >
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                          anonymous

                          Resident 2011 - 2015

                          2/19/2015

                          This is a very good apartment complex to live in. I have been helped multiple times for needing a replacement for a key card, door repair, and help to push more car out of the snow. The facilities are nice, and there is a nice… See More >
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                            timgamble

                            Resident 2014 - 2015

                            1/23/2015

                            I have been living at Sunscape for coming up on one year. I will be renewing my lease because I have never had a bad experience there. Routine maintenance items are taken care of in a timely fashion, the office staff is helpful and friendly… See More >
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                              anonymous

                              Resident 2014 - 2015

                              1/15/2015

                              So happy to call Sunscape "home"!… See More >
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                                anonymous

                                Resident 2012 - 2014

                                12/1/2014

                                It has been great living here. THE STAFF IS very friendly, corteous and professional. The complex is very quiet and trouble free. We feel secure at all times. We work a rotating shift and feel very safe coming home late hours. When we request somrthing… See More >
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                                  anonymous

                                  Resident 2012 - 2014

                                  11/24/2014

                                  They have mastered the art of putting lip stick on a PIG! This place would be great for anyone looking for a run down 1990's apartment with management who cannot do their jobs and who also find their incompetence funny! The hallways in… See More >
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                                    Pattymcd

                                    Resident 2014

                                    9/2/2014

                                    I have enjoyed every minutes living at Sunscape Apartments. The staff in the office are very friendly especially Kathleen. They are very professional and friendly. The maintenance staff are wonderful. I have had to have 2 calls to the apartment and they were… See More >
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                                      anonymous

                                      Resident 2010 - 2014

                                      3/26/2015

                                      Great place to live! Very friendly and helpful manager and office staff. We are enjoying our apartment and look forward to another year here. Recommend to anyone! Glad for the upgrade to Internet. Very fast service now. Love the new dog park. Lots of community… See More >
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                                        anonymous

                                        Resident 2012 - 2014

                                        7/10/2014

                                        Okay so I am going to take up for the leasing agents. I see comments that they are incompetent... this isn't exactly a fair statement. There is so much staff turn over at this place-no-one has a chance to learn the ropes. I have seen… See More >
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                                          anonymous

                                          Resident 2013 - 2014

                                          7/1/2014

                                          I love this place. I wouldnt choose anywherre else to live. The staff are on top of every detail. Maintenance guys are awesome. I would recommend sunscape to anyone looking for resort style living. Im so close to everything. Im looking forward to all their… See More >
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                                            anonymous

                                            Resident 2014

                                            5/27/2014

                                            I have lived here for 5 years and love it. The staff is friendly and always willing to assist. The maintenance staff is pleasant as well. couldn't ask for a better turn around time. The landscape is awesome. The only negative thing you have… See More >
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                                              anonymous

                                              Resident 2014

                                              5/27/2014

                                              I have lived at Sunscape for 3 years and have loved it! Great place to live!

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                                                anonymous

                                                Resident 2013 - 2014

                                                5/8/2014

                                                I've lived here since July of last year and have been pleased with the quality of both the staff and the complex. Every member of the staff I've spoken with has been pleasant, polite, and accommodating with anything I've needed. The parking has… See More >
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                                                  Razy

                                                  Resident 2007 - 2014

                                                  5/5/2014

                                                  I been living here since 2007, it is a great place to live, is safe, quiet, and have a nice landscaping that they keep it very clean. The maintenance staff and manager are wonderful, they are extremely friendly and follow up with every maintenance request.… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $30. Restrictions: See Community Website Amenity Page for Pet Policy Details. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $30. Restrictions: See Community Website Amenity Page for Pet Policy Details. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Award Winning Landscaping
                                                    • BBQ and Picnic Area
                                                    • Balcony
                                                    • Balcony or Patio
                                                    • Clubhouse
                                                    • Convenient to Dell and Seton Medical
                                                    • First Floor Apartment
                                                    • Fitness Center
                                                    • Front Door Smart Lock
                                                    • Furnished Suites Available
                                                    • High-Speed Internet
                                                    • Lake View
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Open Concept Living
                                                    • Optional Flex Space
                                                    • Pet Free Buildings
                                                    • Pet Park
                                                    • Pool
                                                    • Pool View
                                                    • Premium Apartment Homes
                                                    • Smart Home Z Wave Technology
                                                    • Smart Thermostats
                                                    • Smoke Free Community
                                                    • Spa
                                                    • Tennis Court
                                                    • Third Floor Premium
                                                    • Vaulted Ceilings
                                                    • View
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                                                    Leasing

                                                    Schedule Your Tour Today! Now Offering 24 Hour Online Leasing Communication! Introducing Sunscape Apartments a place that feels like home from the first moment you step through the front door. Nestled in the southwest part of the city, our apartments in Roanoke, VA, meld the convenience of a well-located community with amenities that will make you feel like you are living in a resort. Sunscape is a newly renovated community, each home offers upscale, luxury interiors with a refined level of customization in design choice. Choose your cabinetry finish collection from a custom dark espresso finish or white linen, all with coordinated quartz countertops and elegant backsplash tile. A private patio or balcony with gorgeous views of the Blue Ridge Mountains is also part of the experience, as are essential features such as in-unit washer and dryer connections, generous closet space, garages, carports, and generous parking, among others. Fully furnished corporate units are available too. Adding to your convenience and comfort, our pet-friendly community provides a variety of options for your free time. We have a full-circuit cardio gym, hot tub, resort-style pool with sundeck and free Wi-Fi, tennis courts, and a sweet BBQ and picnic area for you to enjoy. Your pets will be equally happy here, thanks to our leash-free dog park with agility, while the beautiful landscapes and 24-hour emergency maintenance further enhance your living experience at Sunscape. What s more, living in our unique condo-style community in Southeast Roanoke will allow for a convenient commute to virtually any part of the city, including Carilion Health Systems and Virginia Western Community College.Learn more about our Roanoke, VA apartments and call to schedule a tour!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Edward Rose & Sons (Indianapolis)

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Edward Rose & Sons (Indianapolis)
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $30
                                                    Restrictions: See Community Website Amenity Page for Pet Policy Details
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $30
                                                    Restrictions: See Community Website Amenity Page for Pet Policy Details
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Sunscape Apartments

                                                    March 2024

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                                                    Sunscape Apartments is a 733 - 1,076 sq. ft. apartment in Roanoke in zip code 24018. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,326 - $2,379. Nearby cities include Salem, Daleville, Rocky Mount, Blacksburg, and Christiansburg.

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