I absolutely love my apartment here, but the atrocious customer service and automatic rent increases mean that I will be looking for somewhere new to live when my lease is up. In my experience, emergency maintenance problems (like no hot water) are taken care of within hours, but smaller problems can take several months and multiple requests to get fixed. The management office appears to have frequent turnover of personnel, which likely accounts for many of the problems they experience. I have had very few problems with parking, but they will tow if you don t have a sticker or if your tags have expired. Noise has never been an issue for me here. Overall, I have been fairly satisfied with my time here. However, for what I pay in rent each month I would rather try my luck at another complex.

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