Sky Terrace
25 Sky Terrace, Stafford, VA 22554
888-375-7185 ext 1701  save favorite
AVERAGE RATING
recommended by:
54%

overall rating:
2.7
3.4
3.43 Parking:
3.1
3.13 Maintenance:
3.0
3.0 Construction:
2.9
2.93 Noise:
3.1
3.06 Grounds:
2.7
2.65 Safety:
2.7
2.65 Office Staff:
< | >

Alright - but not great

From: -Anonymous-
Date posted: 10/29/2007
Years at this apartment: 2007 - 2007
 
I lived at Sky Terrace for about 2 years and have mixed feelings about the place. I never had any problems with the maitenance of the actual townhome, although I do agree concerning the very bad customer service that the front office provides. The one issue we really had was one month concerning our rent being past due. The situation was that we had a new born baby girl who was in the hospital in DC from birth due to a severe heart condition. My husband and I were back and forth to the hospital and at one stage constantly up there during her first open heart surgery at only 3 days old. Because of the crazy life we had at the time, we couldn't get the check for rent to the front office until a few days past the due date. My husband called the ladies there and explained the situation and who ever he spoke to said it was ok and not to worry and she would leave a note for the people the next day. Well, it looks like she never did and we got slapped with a late fee which at the time we were straining our budget from the cost of gas back and forth to DC and me not working since i just gave birth. The women at the front office were so unwilling to help us that my husband ended up having to call the corporate office.
We also had some noise issues from neighbours playing music in their cars really load at all hours of day and night as well as some really rude young children wondering the streets without adult supervision. I wouldn't suggest living there if you can help it. It was the only choice we had at the time because it has some town homes that are not on the TAX CREDIT system that is prominate in that area that we don't qualify for cause earn too much.
Oh, and i had my car towed cause i just got it and didn't have a decal yet and there wasn't even a tag or anything indicating it was towed. I had to call the police and they ended up telling me what happened. Was not impressed!

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
2 of 5
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