Reserve at Town Center
20723 Reserve Falls Terrace, Sterling, VA 20165
571-203-8966  save favorite
AVERAGE RATING
recommended by:
46%

overall rating:
3.4
3.5
3.48 Parking:
3.6
3.58 Maintenance:
3.4
3.42 Construction:
3.5
3.48 Noise:
3.4
3.44 Grounds:
3.6
3.62 Safety:
3.4
3.44 Office Staff:
< | >

From: -Anonymous-
Date posted: 3/9/2009
Years at this apartment: 2008 - 2009
User Response is available. 3 responses
 
I'm trying to deal with it.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 1 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: carell0401 Date: 02/19/2009
wow...!!! horrible, def. We going to rent in another place Thanks
From: Anonymous Date: 02/21/2009
I totally agree with everything you say. The staff that was here when we first moved in a year ago were really nice and helpful...alas, they have all been transferred to another property or whatever, the ones that are currently here now are so unhelpful. You can stand right there infront of them for 10mins and they never even asked if you need any help, especially when they have a potential client sitting infront of them. Jeepers....don't they want to keep their current tenants rather than pissing them off? One of the girls that i totally loathe is currently working most weekends, she has short bob-style hair, and she is so damn rude and ignorant of customer service. This is not a cheap place to live in, the roads infront of the apartments are dirty, dusty and full of small pebbles, and there are dog poo every where..it is disgusting. I wonder what the new manager is doing about this!!! There are so many empty apartments in the last 3-4 mths, a year ago, it was difficult to secure even one available apartment. I wonder if it is the bad customer service and the unkempt look of the property.
From: Anonymous Date: 03/17/2009
I checked this place out because it was close to my job in Sterling. I thought the staff there was rude, and that is precisely why I chose not to rent there. Instead, I headed westward into Leesburg to a Community one of my buddies recommended. This place was AMAZING! 24 hr Clubhouse, No towing!!!(Supposedly)Anywyas, the leasing person was really helful and I'm looking forward to my new home! Oh yeah, the place is called Stratford Club. If its not to far from your job, you should consider renting there.
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