Chanticleer Apartments
1421 Automne Circle, Virginia Beach, VA 23451
757-425-1150  save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
2.1
2.3
2.32 Parking:
2.1
2.12 Maintenance:
2.3
2.27 Construction:
2.6
2.59 Noise:
2.5
2.49 Grounds:
2.6
2.59 Safety:
2.2
2.2 Office Staff:
< | >

You might be better off in prison

From: nsainone
Date posted: 8/30/2006
Years at this apartment: 2005 - 2006
 
I signed my lease with this sh-thole on August 5, 2005 biggest mistake I ever made, It started out when we where moving boxes in that first weekend we noticed that the air conditioner had frozen up, so I went to the managers and informed them of this. We continued to move boxes in for the rest of the month and eventually moved all in on the 29th of August, giving them a least 3 weeks to repair the air conditioner. I was informed by the maintenance manager that he would be fixing it the next day. They had 3 weeks of no one living in the place to have done this repair; this was one of the hottest nights in August. Well that was just the beginning of living in HELL. I had to call them constantly to repair things like my clogged only full bath sink which started to smell like a sewer after a few days. They didn??t come out for 10 days and then didn??t fix the problem, I had to have them back out again only to be informed by the guy who came that he was in training and didn??t know if he could repair it. There was a huge crack in my front door that you could see though to the outside took them 4 months to fix this only after I complained to the Regional Manager about the problem, Calling PRG didn??t get any results. I didn??t know who she was until she asked if I like living there when she was riding around on golf cart and I told her Hell no, she asked why and I gave her an ear full. The carpets were stained so badly when I moved in I know they didn??t clean them before hand. I tried using resolve and the stains just kept coming back, I felt like my house was always dirty. Then I had these neighbors who had dogs and they just let them use the backyard for their business, never walked them or anything, never cleaned up after them either. Even the maintance people where complaining about the smell. Well needless to say I could not use my back patio due to the horrible smell, I complained numerous times with no results. I also complained about a car that was parked in the court that had leaked gas and transmission fluid leaving a horrible smell in the court for 3 days. Thank god no one lit a match or anything we would have been blown up. I finally after nearly 6 complaints a day call the non-emergency fire department and they had the car towed (like it states in Chanticleer rules for them to do) On top of all this bull crap they bill you a per square foot water bill it doesn??t matter if 2 people are living in a unit or if there are 10 which yes does happen. Average water bill for 2 of us $50.00 a month. You will end up paying water for filling of the pool, the maintenance dept plus anyone who uses the outside water. You have to pay for basic cable even if you get satellite to the tune of $36.00. Then they took away our trash cans and now have this huge trash compactor that??s always overflowing making it look like you live at the dump. They never in 3 months fixed the water stain in the master bedroom after I complained about it.
Then when we signed the lease they told us the $300.00 redecorating fee was to clean the carpets after we moved out and to paint. On top of this fee I gave them a$350.00 non refundable pet fee plus paid pet rent of $25.00 a month for a total of $300.00. After I didn??t get all my deposit for pet stains in a room I totally used for storage and the dog was never in due to the fact the door was always closed and she couldn??t get in. They had $950.00 of my money that I didn??t get back and they kept $100.00 more due to pet stains I didn??t cause. What was the pet rent and deposit for' They even charged me for a stain they had told me they knew about. I walked my dog almost every night and met lots of tenants in there. I did not meet 1 person in a year that was happy in there, all where waiting for their leases to be up. When you can??t in 1 year find 1 happy person that says something. They also where constantly going through property managers I think 6 in the year I was there and not 1 tells the truth. Stay away from Linkhorn Bay or any PRG Company they are all just as bad.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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