Chanticleer Apartments
1421 Automne Circle, Virginia Beach, VA 23451
757-425-1150  save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.1
2.3
2.32 Parking:
2.1
2.12 Maintenance:
2.3
2.27 Construction:
2.6
2.59 Noise:
2.5
2.49 Grounds:
2.6
2.59 Safety:
2.2
2.2 Office Staff:
< | >

Do not rent from these people

From: -Anonymous-
Date posted: 5/19/2008
Years at this apartment: 2007 - 2008
User Response is available. 1 response
 
I'll start with the positive things...The neighborhood is pretty quiet, with mostly respectful, quiet neighbors. The landscaping is nice and well-kept. The apartments look great...from the OUTSIDE.

When you go inside (make sure you see the unit you're renting and not just the model!) you will find an aging interior with lots of shabby touch-ups. My apartment had several patched-up holes in the walls, chipping paint and loose tile. Not what you want to find in a $1000/month townhome.
The window fixtures are cheap aluminum junk from the 70's. Every door and window in the place leaks air, so you can look forward to an outrageous electric bill every month in the winter (mine averaged $175 per month, and that was with the heat turned down all day).
The heat pump was as old as the building (built in the early 70's) and was located in a closet in the middle of the living room, so you'll enjoy turning the volume up on the tv every time it comes on. But you'll be used to that because the jet noise is unbelievably LOUD in these apartments.
Then there's the management...
Myself and several other tenants went without phone and internet service for EIGHT WEEKS when the complex refused to pay to have it fixed. There was a dispute between the phone company and the leasing company over who was responsible for having the phone hardware repaired after a fire in the laundry room took out our service. The apartment company left the wires damaged, and its tenants without a phone for two months rather than simply pay out of their own pocket to have the wires repaired. Clearly their bottom line is more important than customer satisfaction.
Best of luck to potential tenants on getting a problem solved, as the office staff NEVER return a phone call, and seem to be out of the office more than they're in, even during regular business hours. It's not uncommon to find the door locked at 4:30pm even though the sign in front of you says they're open until five or six.
Parking is also a problem depending on in which area of the complex you live. You get one assigned space near your home, but guests will have to fend for themselves, often parking on the street.

Overall, this place is NOT recommended. Nice neighborhood, substandard apartment, poor customer service, loud jet noise.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 04/16/2009
thanks for the recommendation! Im deployed and my wife and i are going back up to VA when i return... she gave me this as a listing and i looked it up first. Thanks for the review! p.s. I can deal with the jet noise...i work on them ...:) lol but thanks again for the heads up!
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