This apartment sucks. Plain and simple. We lived here for about a year and a half. And it was definately not worth it. The rent is so high, that the mortgage and taxes on our house that has more square foot and over an acre of land is cheaper than the rent. Not to mention if you want problems taken care of, it's easier and quicker to do it yourself. It's so bad here that a couple moved into one of the adjacent apartments, and two days after moving in, they moved out. There's a law stating that if the apartments are not up to par, that withing 48 hours you can let them know you're moving out, and they can't charge you a dime. Oh, and a warning, you may rent the apartment, but you only have ACCESS to the patio/balcony. Well on with our story, or should I say novel.

PROBLEM #1-The toilet. when we moved in, it overflowed everytime we flushed it. We called the office and someone came out(two days later) and snaked it. they said it was fixed. About a week goes by, and the toilet is overflowing...AGAIN, a few days and about 10 phone calls, they come to snake it again. They say it's fixed. Well the third time they came out to fix it, my husband made sure he was there and let them know that they WILL pull the toilet up and find out what's clogging it. FINALLY, it was fixed.

PROBLEM #2-our ceiling in the hallway/dinging/bedroom1 gush water and drywall. It took them two days, a hundred messages on their emergency hotline from us and the apartment above, and two visits to the office within 2 hours to have someone actually show up to look at it. And that was after i found out from the apartment above mine that their hot water heater was leaking. On that second trip to the office, the woman in there told me husband to go to the woman's apartment(where the leaky hot water heater was) and shut off her water heater(HELLO we pay you to do this). It took about 3 days to finally get someone to dry the carpet with fans, which they never came to pick up, and eventually got left outside for the taking, and then about a month to get someone in there to fix the ceiling. this is after multiple appearances at the office and phone calls.

PROBLEM #3-I started a load of clothes in the washer and came and sat on my bed. I called my husband at work, and did some research on my laptop, never leaving the bed. As soon as the load was done I stepped onto the floor to put them in the dryer. That's when my feet were submerged into water. The washing machine never filled up, instead flowing all of the water onto my bathroom floor into the hallway and bedroom. 3 weeks later my floor was dry(thanks to ME) and my washing machine was finally fixed.

PROBLEM #4-The dishwasher stops working. Well that was in March. By July, after my husband returned from his deployment, it was fixed.

PROBLEM #5-PESTS. Rats as big as a cat that you can't kill coming from the next apartment. NOMATTER how many times you tell management, they refuse to do anything about it. As I sit now, there are 3 rat traps down and there are rats playing ring around the rosies in my bathroom. They actually ate a hole through the bathroom tile, and the maintenance have yet to come and fix it. Oh and beware they come out through the space between the dishwasher and the wall. I actually left for work one morning and almost hit 2 of them running across the road. Then there's the flies that come out of the walls. these HUGE flies, that after three complaints face to face with the rude, stuck-up, too good to do THEIR JOB office girls, the pest guy finally came out and sprayed. Still doesn't get rid of them, you can expect the Rats every Fall, and the Flies every Spring.

PROBLEM #6-The light in the kitchen went out and the garbage disposal quit all in one week. Well my husband's grandfather fixed the disposal, while 3 weeks after the initial complaints, the light got fixed. It was a bad receptical, not the light bulbs.

PROBLEM #7-OUR hot water heater started leaking. And that took about a days worth of complaining for them to come and fix it. I guess they decided to do their job that week. PROBLEM #6-the pet fees...when my husband signed the contract he had intentions of getting a dog. Well, they had told him the pet fee was $100 and an extra $20 a month when he went to sign the contract. He called me that day and told me exactly that, because he had been to a few other apartments and they wanted hundreds of dollars for pets. Well he didnt pay it then because we didnt have a dog. A few months later when I got a 70lbs Lab, they told me it was $500 for a dog over 50lbs, and $300 for under 50lbs. I was floored. I went back and looked over our copy of the contract, and on the pet form they had conveniently left the price space BLANK.

PROBLEM #8-Now this one I can see as partially our fault. My husband had just gotten back from his deployment and his grandparents and brother were up from Louisiana visiting. We both were still working while they were up here and we each had a vehicle. Well when they got here, my husband went to the office and asked for a temporary parking pass for their car. They refused and said they could park in the open spaces and not the resident parking. OK, I was 8 months pregnant, and his grandparents were both over 60. Neither one of us were going to park on the OTHER side of the complex and walk to the apartments. So my husband did the long distant parking and gave his parking pass to his grandparents. well, one night he came home really late and parked infront of our apartments(since someone had been shot and killed in our parking lot before, among other things happening, so he wasnt about to go walking half a mile to our apartment). Well, guess what, the next morning, GONE. And so first we think it may be stolen. But first we go to check the apartments to see if it had been towed. Well the clueless, more worried about filing their nails and their conversations to care office workers explained that they don't know who's car gets towed. A towing company comes by when they want(which is usually in the middle of the night when everyone's asleep and all the lights are out, including their headlights)and they pick and choose who's car to take. So once we got the phone number and called the towing company and explained the situation and that the vehicle had only been there one time without a pass, they said they had been watching it for several days and they only take repeat offenders of the parking pass(lie-and well duh you've seen it before, only it HAD A FREAKING PASS!!!) Needless to say they got a few words from my short tempered husband and their $120 fine. Last but not least,

PROBLEM #9-Bogus late fees. Ok, so I went to pay the rent on the first, I worked durig the day and because of their short hours(aparently these women all go to lunch at the same time, for hours, and they can't seem to work an eight hour day, god forbid) i had to drop the check off at their drop box. Well, i didnt have enough money in my account to write it all in one check. so i split it and wrote one out of mine and one out of my husbands and mine. well, the sixth of the month came and i got a note on my door saying that i owed the rent and a late fee, "WHAT'" so I go to the office and said i dropped the money off in an envelope on the first. Then the office chick says that they don't accept two checks that they can only take one. So, i waited until my husband got home and we went to the bank together and put deposited my money into his account. Then we returned with a check for the full amount and late fee(which was rediculous since they could have told us BEFORE the 6th). THEN THEY SAY THAT THEY CAN'T ACCEPT A CHECK THEY HAVE TO HAVE A MONEY ORDER. AHHHHHHHHHHHHHHHHHH. Why didnt she say that the FIRST time we were there' Uh can you say incompitance' Oh but this isnt the first time they've screwed up. I mean I admit that it was my fault for not knowing they wouldn't accept two checks, but they could have been alittle more timely about informing us of it. But like i was saying, this wasnt the first time. No, the first time, again, i dropped the check off at the drop box(which is their for OUR convenience-tip-never use it, it will only lead to trouble, just go in there and talk to someone, and make sure they give you a receipt) on the first. Then, on the sixth, there's a letter saying that i owe the rent and the late fee. So i go into the office, already noticing where they took the money out of my account. The girl at the desk says that their computer shows that i never paid the rent. Then she says to get copies of the checks and bring them to them proving it. So after driving to my bank(which is over an hour away) i bring back a copy of the check. After searching through a list of all the checks written to them and from whom, they finally find mine. THEY PUT IT UNDER A DIFFERENT APARTMENT, and then they were like oh wow, i just thought that they paid their rent twice. INCOMPITANT!!!!!

PROBLEM #10-OUR CONTRACT. Our contract ran out in June. I got a letter in April or May reminding us it was time to come in and renew. If we did not come in to renew the contract it would be an extra $100 a month. Well my husband was coming home from deployment in July and we were planning on buying a house, WAY away from virginia Beach. So i didnt renew the contract. Well, we just bought a house, and with closing coming up we went to inform the apartment complex. They wanted to argue with my husband and said that he was under contract(NO, i have been paying an extra $100 a month because i never renewed it). Well, they said that i was credited a couple hundred for paying extra, and because we didn't come in to tell them NOT to, they automatically renewed the contract. My husband's very pursuasive, and he LET THEM KNOW that we would be leaving, and that they cannot automatically renew our contract because that's not what the letter stated(which i still have by the way). So, in less than a month we will be out of this Apartment Complex...THANK GOD!!!

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