If you are having issues which many of you are please call the following resources. Also if you have Renters Insurance make sure that you file with them and have the insurance companies go after them as well. This complex is very much a Health Risk

Virginia Beach Health Department Code Enforcement office at 757-385-4421

Virginia Residential Landlord and Tenant Act (hereafter VRLTA)

My landlord refuses to repair anything. What can I do to get things repaired'
Serious repair issues, such as faulty electrical wiring, gas leaks, and structural damage may be violations of the local building code which should be brought to the attention of the Building Inspection office for your city or county. The Building Inspector may inspect your building, and if warranted, issue a citation to the landlord for any violations that require repairs. Section 55-248.13 of the VRLTA outlines the duties and responsibilities of the landlord to maintain the rental property.
For issues not involving safety, you should advise the landlord in writing of the specific items needing repair. The letter should state that the landlord has a reasonable amount of time not to exceed thirty days, from the date of receipt to make the repairs. You should consider sending the letter via certified mail so the delivery date is noted. If repairs are still not made, the tenant may place the rent in an escrow account with the General District Court having jurisdiction in that locality. This action is detailed in Section 55-248.27 of the VRLTA.
The contact information for the appropriate General District Court in your locality is available from the Virginia Supreme Court Web site. You may also wish to check your local telephone directory.
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User Responses
From: Anonymous	Date: 11/27/2007
As a past resident, please heed my advise. By contacting the management company, like I had done will get you nowhere. All the management company will do is contact the manager and let them deal with it. You are better off contacting the better business bureau and sending the manager a 21 tenant assertion letter letting them know the problems that haven't been answered by certified mail. If your problems have not been taken care of within the 21st day, then take your rent money to the General District Court Civil Division and pay your rent in escrow with the courts. That will definitely get there attention! It works!
From: Anonymous	Date: 01/01/2008
We actually had to go to Navy Legal and have them send a certified letter to -------- Bay so that they would get the mold out of our apartment. I had a 1 year old at the time and was pregnant with my 2nd child. Our apartment flooded several times with the 2nd time being the maintenance man's fault when he replaced my washer that broke after we lived there for less than a month. My daughter's room flooded from rain and we reported several times that it has mold growing...they did nothing til they got a letter from Navy Legal stating they had 21 days to fix it since they had let it go on for several months. When a maintenance guy (a different one) finally showed up after 3 months of this, he claimed that they never told him about my apartment. They had to come in and take out the carpet and the padding but they still didn't replace all of it...We figured we better take what we could get and got excited when our lease was up!

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