Pembroke Lake Apartments
700 Moraine Court, Virginia Beach, VA 23455
888-689-6170  save favorite
AVERAGE RATING
recommended by:
26%

overall rating:
2.2
2.8
2.82 Parking:
2.3
2.35 Maintenance:
2.5
2.5 Construction:
2.5
2.5 Noise:
2.7
2.65 Grounds:
2.4
2.41 Safety:
2.4
2.41 Office Staff:
< | >

By far the worst

From: Majisto
Date posted: 10/2/2007
Years at this apartment: 2003 - 2007
 
I moved into the apartments during my divorce. I was promised new appliances, which I got (just not stainless steel). My apartment opened up to the main play area with closed tennis courts. I was told the tennis courts were going to be torn down to become a picnic area with grills and tables. This never happened. It is just a big open area with a tennis court sized dirt hole. Also when I moved in I knew I had to pay for water. This was not a big deal since it was less than $20.00 a month. Shortly after Atlantic Mortgage took over ownership, the water bills shot up to as high as $53.00 for a 2 bedroom 1 bath apartment. When you complain to the office or Atlantic Mortgage, they refuse to explain why the cost has jumped so high. The rental office staff has much to be desired as well. First off they change out every 3-6 months. Secondly I have had more problems with rent than I care to remember. I have paid my rent on time every month. However, every couple months I had to go in and show them a receipt that I paid on time. The worst incident was the time they said I was late and they had my rent check on their desk when I went in to show them the receipt. I had a leaky faucet for over 9 months. Every time I called it in, it would take almost a month for them to show up. Two days later it would leak again. This is just a brief summary of the tip of the iceberg. I personally would suggest you look elsewhere rather than rent an apartment at Pembroke Lake. And just an FYI I understand that most of the apartment buildings owned and operated by Atlantic Mortgage have the same issues. So before you rent some where make sure it s not run by Atlantic Mortgage.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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