Reflections Apartments
3001 Reflections Way, Virginia Beach, VA 23452
888-375-7185 ext 6351  WEBSITE save favorite
AVERAGE RATING
recommended by:
41%

overall rating:
2.7
2.5
2.5 Parking:
3.0
2.98 Maintenance:
2.8
2.82 Construction:
2.8
2.75 Noise:
3.0
2.96 Grounds:
3.0
3.0 Safety:
2.6
2.64 Office Staff:
< | >

Changed my mind!!!!

From: SuperNavyWife
Date posted: 5/14/2009
Years at this apartment: 2008 - 2009
User Response is available. 1 response
Photos are available. 1 photo
 
I wrote an entire paragraph about how I enjoyed living there. Now that I have moved out, I take it all back based on our deposit and the office.
We paid $300 and only got back $202. We have called to find out why we didn't get our full deposit 15 TIMES and have never gotten a reason or call back. I could see maybe being charged for the final water bill, but nothing else. Even that wouldn't be much because we paid our previous one on the 1st and moved out 2 weeks later and our average water bill was $30. When the head maintenance guy came in to check the apartment before we left, he couldn't believe how clean it was. We had only lived there for 6 months and I am a neat-freak. We also didn't have very many pictures hanging up which helps them out. I know it's only $98, but to us, that's enough for 3 water bills!! More than anything I am angry that they don't even have the decency to return our calls.
DO NOT MOVE THERE IF YOU WANT YOUR FULL DEPOSIT BACK!!!!!

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 05/15/2009
I know I transferred from a 2 bedroom to a one bedroom at reflections and when I got my first deposit back I only got 249 back. I emailed them and asked for a detailed list on the work they had to do. She emailed me back kind of rudely with the list, and said its the first and last months water bill and they charged me for a spot on the carpet. Which is funny cause I cleaned the carpet and the day after I gave them the keys I remember I left something extremely valuable in the apartment and had to go back in. When I entered I noticed a blue air filter on the ground that had been stepped on and there was a huge blue spot on the carpet. Guarantee that is the stain I got charged for. I was upset cause I didn't take any photo stamped pictures. You bet I will when I leave this apartment in the next week!
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