Lancaster Mill Apartments
13940 Longwood Manor Court, Woodbridge, VA 22191
703-690-2161  WEBSITE save favorite
AVERAGE RATING
recommended by:
61%

overall rating:
2.9
3.5
3.47 Parking:
3.4
3.42 Maintenance:
3.0
2.95 Construction:
3.0
3.05 Noise:
2.8
2.79 Grounds:
3.0
3.0 Safety:
3.2
3.16 Office Staff:
< | >

Do not rent

From: coydaddy@hotmail.com
Date posted: 3/25/2008
Years at this apartment: 2007 - 2007
 
First, I moved in during a 'special' that got me a half month's rent off for signing a 12 month lease. Then when I recieved military orders to a new base and had to move, they billed me for it. Which they neglected to tell me would happen at the time I signed the lease, even though I made it clear I would be recieving orders.

Second, it took me at least 3 times to get them to understand I had recieved orders and would be leaving. Each time a different person in the office would tell me I had to something different. First I didn't need a copy of orders, then I did, then they lost them, etc. All this ended up causing me to get charged for an extra week after I left.

Third, they erroneously billed me my last month's pro-rated rent, even though I paid it before I left. When I recieved the bill I immediately called them so they could fix it. They said they would take care of it and send me an updated bill. It's more than 6 months later, I've recieved no corrected bill, and now I'm being harrassed by a collection agency to get the money they're trying to con out of me.

Add to those the fact that the staff was not helpful in the least. Maintenance was horrid (I got infested by ants, because of no outside pest control). And rent was way too high for what you actually got. Definitely find somewhere else to live.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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