I stopped into the office to inquire about an apartment and met the rudest, most unprofessional staff, and was surprised to find out that she was the manager, Samantha. I have never been so unimpressed with a visit and so turned off by her lack of personability. She was too busy to even give me information or show me an apartment, even after I asked her several times. After meeting the manager and driving thru the property, I am thankful I decided to rent else where. Thanks Samantha, just meeting you made me realize what an unpleaseant place Emerald Ridge would be to live.

User Responses
From: Anonymous	Date: 05/02/2008
Sam is actually the greatest person on the staff. Other than her, management is weak sauce!
From: Anonymous	Date: 06/14/2008
Actually, Sam was not a very nice person. Thankfully, she's gone now.
From: luckyclovr15	Date: 08/08/2008
I have lived here for about a year right now and am so ready to move out. The reason I moved here in the first place was because the rent was the cheapest I could find in this area. I will admit, this place is in a very convenient location; it is close to the freeway and downtown. BUT! You only get what you pay for. I would rather commute to a freeway entrance or to the grocery store than live here. I moved here at the end of summer when it was starting to get cool outside, but as soon as summer of next year rolled around, I got a lot of 6 legged intruders that would crawl in the number of hundreds in my kitchen... yes, they were little tiny sugar ants. I have spoken to an expert before and they said that they are the worst kind of ants to have and must be treated frequently... although this problem has been reported, it was never treated. Another thing is that whenever they remodel an apartment complex above you or below you, they turn off the water... which seems reasonable.. but it is not something that they told me, it was something I had to figure out on my own after experiencing 24hrs with no water (meaning you cant shower, cook or even flush your toilet). I had called the emergency maintenance service but it was no help. On the contrary, when I called the pager number provided, there was a message that said "You have entered an invalid pager number" I couldn't believe it. I tried a few more times making sure the number was correct, yet the response was the same. At this point I was FURIOUS. Why couldn't you tell me ahead of time? Why would you put a false pager number on there? It kind of makes you wonder what else could be fake on their info/contracts. Furthermore, the parking is HORRIBLE! If you are a social person trying to have some friends over once in a while, you definitely cannot have it at your place unless your friends walk here. There are about 20 visitor parkings available but residents use that space too. It is not unusual coming home from a late night and having to walk 10 minutes to your place since you parked on the street. Another thing I've noticed is that people who live here are really rude. I was sitting on my balcony with my friend one afternoon lounging when an old man can storming out of his apartment and yelled at some kids for playing marco-polo in the pool. Did I mention it was in the middle of the afternoon?? He was screaming at 10 year olds telling then he was going to call the cops! Oh ya, and don't be surprised if winter rolls around and your heater doesn't work. And remember what I said about the maintenance people? ya, they'll never fix it.

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