Canyon Pointe Apartments
1630 228th St Se, Bothell, WA 98021
425-486-3774  WEBSITE save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
2.4
2.4
2.42 Parking:
3.1
3.09 Maintenance:
2.4
2.42 Construction:
2.7
2.65 Noise:
3.1
3.14 Grounds:
2.6
2.63 Safety:
2.4
2.4 Office Staff:
< | >

Canyon Pointe Apartments.. my oh my..

From: Setti
Date posted: 6/9/2007
Years at this apartment: 2006 - 2007
User Response is available. 2 responses
 
After living here since December, I must say I could not recommend living here. The maintenance is quick and on time. We've only called them once to replace a heater that never worked to begin with when we moved in.

There were all sorts of apartment issues from paint being left on the floor to a few handprints here and there to scratches in some spots. I wonder if they had charged the previous tenants a repainting and cleaning move out fee. There was plenty of dust to be had upon moving in.

Most of the wall sockets will not hold onto power plugs at all! Anything I plug in to receive power, I have to wiggle it just right and hope to god I didn't move it further after moving my hands off of it.

Noise is somewhat bad, you can clearly hear i405 during the day if you open any of your windows or doors, but at night around 9pm, there are several people usually driving around with the loud muffler systems installed as well as loud bass systems. There's a moron that comes in every morning at 5:30am that honks his horn loudly, or her horn, I never got out of bed to investigate it because it's only twice they honk, sometimes three times.

Parking.. how did this apartment complex get a 3'' If you are considering living here, I want you to drive around here at 4pm and count how many spots are covered (IE: Rentable spots) as well as garages. You will find that there are just about as many covered spots as there are non-covered spaces. That's fine and all, except that every uncovered spot gets filled about 7pm, and at 9pm, everyone fills the uncovered spots. We have two spots we pay for that we never get to park in anymore since someone is always in them. Their threats about towing cars are a complete joke and paying for a covered spot is only a sense of false security when it comes to getting a place to rest your car at night. There however is plenty of parking in QFC's parking lot about a half mile walk from the apartments. Of course, you'll learn about this if you come home after 10pm, because after 10pm, there are no free spots. Going back to the towing, we've called the complex over 20 times to have cars towed from our parking spot, we've seen one car get stickered 5 times in those 20 times. After that, we gave up calling because they didn't wish to pay the $200 fee.

The appearance is ok. People often litter the area with trash and it's usually cleaned up. I can't say the place is just amazing, well, the front office is, but you're going to present your best to the most seen spot, right'

Safety: There are some lighted spots, but it remains very dark at night in a majority of the entire complex. They do light the front entrances to the buildings, but the sidewalks and other walk ways seem not to get any.

Construction: The walls are as thin as paper!!! I can't talk anything above a moderate whisper without waking up my roommate!!! It's terrible, I can't have a private conversation since I can be clearly heard from the front door all the way from the back door. Using heating here costed us over $240bucks since there is so much heat that leaks out. We kept the place at a nice 70 degrees during the winter. The heating fan ran almost non-stop during it. The temp sensors they use are the worst ever. You twist to place them to 60 degrees, the room will swelter to 80 degrees when it's warm enough outside to. It feels like you can only turn the heaters on or off, no decent in between. The building shakes if anything happens, light steps can be felt from the livingroom to the rest of the apartment. If a neighbor lets their door close through natural force, it seriously shakes the building.

The staff do a decent job, except there seems to be one lady that doesn't quite know what she's doing. The manager is completely rude and hard to work with, but everyone else including maint is excellent. Example: Advised we could park in a questionable spot at night, ticketed, received an apology and had been told we weren't supposed to park there. That certainly drops it to a 3 star at best.

Finally, I suppose this fits under Construction, but I must advise ANYONE with any car that is somewhat low to the ground to not live here. Not only will you bottom out your car on the speed bumps but you will surely destroy your vehicle living here. I've already seen my shocks stop working nearly as well living here from how high their speed bumps are. Where I could drive through a parking lot at 10 mph, I have to slow to 3mph.. and even at THAT speed, my car still bounces hard. It's not only destroying peoples cars, but it also makes it so that anything fragile I'm carrying gets jostled hard.


All I'm waiting for now is to get hit with charges for repainting my apartment after move out. I understand that people complain everywhere about the paint issues and other such move-out fees. Considering the place was in awkward shape at best when I moved in, hopefully I'll be able to report some positive success upon move out.

Edit added 6/8/07: Alright, so the office saw this post and had questioned my roommates about it. It wasn't only just once they were questioned, but several times. They did fix the wall sockets issue, one day off, but it was done.

One of the huge complaints I have here is that in order to prepare if we had to move or not, we had asked the office almost almost 60 days, then 45ish, then 40 days before the lease end date for a lease renewal agreement form. The response we were given was "It isn't ready yet, you will have it soon." They finally delivered one literally on the last day of May. Not one day before or after, but on the last day at the last minute. They are raising the rates for us from 1165 per month to 1345 per month. All in all, that is a rate increase of $180 or nearly 16% of an increase.

If I were to live in Redmond or a couple other apartment complexes, they wouldn't raise your rent this high. For an example, Timberwood apartments are charging my friend 810 during his lease. Once his lease ended, they raised him $25.00. Shortly after 6 months, they raised him another 25. It's a pretty steady but gradual increase. And for a two bedroom going month to month without a lease, that is an acceptable deal. What they want here however for a month to month agreement is a whopping total of $1495.00, or in my case, not a modest 4% increase like Timberwood would raise, but in reality, a massive jump of $330 or 28.33%.

I will check with the apartment complex tomorrow to see where our $100.00 referral credit is hiding. They claimed they would take care of it last time we were in the office but we'll see what their response is tomorrow.


I've downgraded the noise rating to a 1 since there are people living in the L building that I've called about a couple times now and complained. I've even called the police once and since then, have only heard them occassionally at 3 am. They would have parties that lasted until 5am, starving my sleep schedule.

I would downgrade the staff to a 1 but they are helpful in retrieving packages, but as far as renewal notices being given at the last minute and that my roommates had been questioned about this post on multiple occasions, I'm not too thoroughly convinced to go anywhere but down.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
4 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: bothellbabe Date: 12/26/2007
You have way to much time on your hands to write this long of a review.
From: Anonymous Date: 03/23/2009
Incredible,low income housing in Bothell even does way better than this?
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