Pinnacle Sonata
23940 40th Drive South East, Bothell, WA 98021
(425)415-6565  WEBSITE save favorite
AVERAGE RATING
recommended by:
41%

overall rating:
3.0
2.6
2.6 Parking:
3.3
3.3 Maintenance:
3.0
3.02 Construction:
3.1
3.09 Noise:
3.4
3.36 Grounds:
3.5
3.55 Safety:
2.8
2.77 Office Staff:
< | >

You do not get what you pay for, leaving.

From: -Anonymous-
Date posted: 4/15/2008
Years at this apartment: 2006 - 2006
User Response is available. 2 responses
 

You are correct, you pay luxury price for nothing. I have had nothing but problems there and am leaving finally with a bad taste, wouldn t recommend it. Beautiful apartment, but the service is terrible. The amenities are always closed; they work on their time not the tenants. The hot tub is constantly in repair, you can never plan a schedule around it. After almost two years there, several letters and phone calls to the staff, I am sad but tired of bad service. You do NOT get what you pay for.
Past response:
Terrible staff. Don't bother, looks nice on the outside but management doesnt vaule the tenents. They can walk all over you and when you ask for documentation of anything, they get very aggrssive with you. Staff have little training in customer relations and service. They break promises, and have no concern for their clients. Make sure you know you are only a paycheck here. Sad to say.
Forget using the amenities here, the pool doesnt even open till 9:00. These arent made for the working professional.

for concerns and to voice complaints you can call or write to Bre management, here is the info: there is power in numbers.

Tara Abbott

her email is: TAbbott@Breproperties.com

Manager, Ancillary Services

Phoenix Regional Office
4545 S. Wendler Dr. #111
Tempe, AZ 85282

www.breproperties.com

phone 602-508-3335

fax 602-381-8571

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 05/23/2007
booohooo. The pool doesn't open until 9pm. Why don't I just call you an wahhhmbulance. This is one of the nicest properties I've seen. People have homes very near the pool. Perhaps the reason for such a zomg! late opening time would be so they could get their rest. I see your kids in the pool unsupervised, I see them tossing in lawn furniture, I see teenagers breaking in to have sex in the area. If anything entitlement ------- like you are catered too on this property. It's a rental, if you want things to go your way perhaps you should look into home ownership.
From: sophialorenz Date: 06/13/2008
I have no children, I am a single working woman.
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