#6,829 #3 #99

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Avana Star Lake

2211 S Star Lake Road, Federal Way, WA 98003
(555 Reviews)
$1,326 - $5,901/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 584 sq. ft.

$1,326 - $2,590

5 Available Units

See Floor Plan Details

A2R

1 Bed, 1 Bath | 640 sq. ft.

$1,545 - $5,901

5 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 640 sq. ft.

$1,601 - $2,929

2 Available Units

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A1R

1 Bed, 1 Bath | 584 sq. ft.

$1,392 - $2,805

1 Available Unit

See Floor Plan Details

2 Bedrooms

B4

2 Beds, 2 Baths | 970 sq. ft.

$1,552 - $4,070

5 Available Units

See Floor Plan Details

B1R

2 Beds, 1 Bath | 788 sq. ft.

$1,610 - $4,338

3 Available Units

See Floor Plan Details

B3R

2 Beds, 1 Bath | 912 sq. ft.

$1,837 - $4,753

3 Available Units

See Floor Plan Details

B1

2 Beds, 1 Bath | 788 sq. ft.

$1,529 - $3,137

1 Available Unit

See Floor Plan Details

B4R

2 Beds, 2 Baths | 970 sq. ft.

$1,662 - $3,763

1 Available Unit

See Floor Plan Details

B2R

2 Beds, 1 Bath | 866 sq. ft.

$1,730 - $3,897

1 Available Unit

See Floor Plan Details

B3

2 Beds, 1 Bath | 912 sq. ft.

See Floor Plan Details

B2

2 Beds, 1 Bath | 866 sq. ft.

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,037 sq. ft.

$2,127 - $4,543

3 Available Units

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C1R

3 Beds, 2 Baths | 1,037 sq. ft.

$2,142 - $4,079

1 Available Unit

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C2

3 Beds, 2 Baths | 1,221 sq. ft.

$2,218 - $4,215

1 Available Unit

See Floor Plan Details

C2R

3 Beds, 2 Baths | 1,221 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

C+

Review Ratings

Noise

2.8

Grounds

2.8

Safety

2.5

Office Staff

2.6

Maintenance

2.6

Neighborhood

3.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

58

Manager’s Review Engagement

A+

Percentage of reviews responded to

98.28%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.48 days

View Community Timeline
View Community Timeline

Avana Star Lake Reviews

(484)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1236857

Verified Resident 2024

3/21/2024

Worst place to live in. I regret my move. They gave us an apartment that toilets were not working, Washer is faulty, making noise like a milling machine, holes in the walls, no lighting on the staircase, door key lock is faulty, I feel like… See More >
    Manager

    3/22/2024

    Avana Star Lake
    Verified Resident 1236857 - we know you're super-busy, and truly appreciate your taking the time to give us some honest feedback. We're on it! I'm so sorry this happened - and I'd like to understand it better. Please get in touch at avanastarlakemgr@greystar.com at your earliest convenience, and we'll do our best to resolve the issue with you. Avana Star Lake Management

    Updated Review

    Review Author Icon

    Resident 1204629

    Verified Resident 2023 - 2024

    3/14/2024

    It’s a good/ decent place to live, maintenance sometimes take a while. On site security is nice parking sometimes cars with no permit will parks in residents spot for multiple days and not in guest parking… See More >
      Review Author Icon

      Resident 1231064

      Verified Resident 2024

      3/2/2024

      All is good, minus the broken heating element in the oven. Though once fixed it will be great and make my experience so much better here. Over all though, it is great here and everything is very accommodating.

        Manager

        3/7/2024

        Avana Star Lake
        Verified Resident 1231064, your review about Avana Star Lake made our day! Thanks so much for taking the time to write. Thank again for the awesome feedback! Hope you have a great day. Avana Star Lake Management
        Review Author Icon

        Resident 1230757

        Verified Resident 2024

        3/1/2024

        Just moved in. Office staff has been nice so far. The biggest issue I have had is my stove. I just noticed that the lower heating coil doesn't work, looks like it's burnt out, and if you look close at the outside of the stove… See More >
          Manager

          3/7/2024

          Avana Star Lake
          Verified Resident 1230757 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Avana Star Lake! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day! Avana Star Lake Management
          Review Author Icon

          Resident 1219164

          Verified Resident 2024

          1/22/2024

          Processing the application was super easy and convenient. I loved the speed at which required information was passed on and the staff acted immediately they received a response. I felt secure disclosing personal info.

            Manager

            1/24/2024

            Avana Star Lake
            Hey Verified Resident 1219164 - our pleasure! Happy you had a great experience. At Avana Star Lake, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Avana Star Lake. Avana Star Lake Management
            Review Author Icon

            Resident 1212486

            Verified Resident 2023

            12/29/2023

            Very unprofessional people do not do their maintenance request. There’s rodents trash all over the floor parking is a big issue. Unfortunately I can’t wait to move out of this place. If you look at Google reviews, they are very low and they should be… See More >
              Manager

              12/30/2023

              Avana Star Lake
              Hi Verified Resident 1212486, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (253) 246-1003. We look forward to hearing from you. Avana Star Lake Management
              Review Author Icon

              Resident 1209201

              Verified Resident 2022 - 2023

              12/17/2023

              It's an okay down side is the garbage door to door Marshall's are not effective around my area maybe because the garbage deposit area is bear our apartments...so this has resulted in residents taking the garbage out themselves ,creating a messy… See More >
                Manager

                12/19/2023

                Avana Star Lake
                Thank you again for taking the time to let us know how we did. We strive for 100% satisfaction, and we regret to find out that this was not the case. We would like to work towards a resolution, so if you are willing, please reach out to us at (253) 246-1003 to discuss this further. Avana Star Lake Management
                Review Author Icon

                Resident 1208060

                Verified Resident 2023

                12/13/2023

                I was given the wrong apartment. That was not I chose. Not washer and dryer. I did not have a windows screen for 4 months since I moved in. Been paying my trash fees and I have not seen anyone come to take my trash… See More >
                  Manager

                  12/15/2023

                  Avana Star Lake
                  Hi Verified Resident 1208060, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (253) 246-1003. We look forward to hearing from you. Avana Star Lake Management
                  Review Author Icon

                  Resident 1206687

                  Verified Resident 2023

                  12/9/2023

                  Good place to live. it is very quite place to life. the online issue with the laundry system. there is not any laundry machine in 1 bed apartment's. which is really a big problem. overall it is good place

                    Manager

                    12/12/2023

                    Avana Star Lake
                    Verified Resident 1206687, thank you for your kind review; we are happy to pass along your comments to the team here at Avana Star Lake! We hope to be of service to you again in the future. Avan a Star Lake Management

                    Updated Review

                    Review Author Icon

                    Resident 1174506

                    Verified Resident 2023

                    12/6/2023

                    A good place to leave. however the utility cost is higher and main issue is that there is not any laundry's system in 1 bed apartment's. which make life difficult. but overall there is no Noise and quite place

                      Manager

                      12/8/2023

                      Avana Star Lake
                      Verified Resident 1174506, thank you for your kind review; we are happy to pass along your comments to the team here at Avana Star Lake! Feel free to reach out to us if you need anything. Have a wonderful day. Avana Star Lake Management
                      Review Author Icon

                      Resident 1204641

                      Verified Resident 2023

                      12/4/2023

                      Avana is a very large community and yet very comfortingly quiet. I see maintenance around all day and even weekend which is very impressive. Talk about the staff in the office, very professional. Marni was very helpful knowledgeable and friendly. Iam happy to be… See More >
                        Manager

                        12/6/2023

                        Avana Star Lake
                        Verified Resident 1204641, we are so happy to read such a great review about Avana Star Lake! Please let us know if there is anything else we can do for you; we are more than happy to help! Avana Star Lake Management
                        Review Author Icon

                        Resident 1201852

                        Verified Resident 2023

                        11/23/2023

                        It's ok I just don't like how hard it is to communicate with the staff for questions for example. And the fact that we are not receiving mail (mail boxes door not operational according to USPS) It's a big no no for me.

                          Manager

                          11/29/2023

                          Avana Star Lake
                          Verified Resident 1201852, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. When you have an opportunity, please reach out to us at (253) 246-1003 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Avana Star Lake Management

                          Updated Review

                          Review Author Icon

                          Resident 586285

                          Verified Resident 2012 - 2023

                          11/17/2023

                          Lately I don't have anything positive to tell you about this place, sorry. Can't get mail delivered, homeless everywhere, weed/cigarette smoking smells everyday from other Resident's below our Apt, Police in here every few days (sometimes with guns drawn) very unsafe. Your security who… See More >
                            Manager

                            11/18/2023

                            Avana Star Lake
                            We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (253) 246-1003 so we can work towards a solution. Thank you and have a great day. Avana Star Lake Managemen
                            Review Author Icon

                            Resident 1199870

                            Verified Resident 2023

                            11/16/2023

                            Hire more maintenance people or have a better contractor. I think there's some issues with organization of jobs and materials. The guys are nice, but spread thin. And invest in better security. The main reason we're unhappy here is the fact our window's been broken twice… See More >
                              Manager

                              11/18/2023

                              Avana Star Lake
                              Hi Verified Resident 1199870 thank you for taking the time to leave us your honest feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Avana Star Lake Management
                              Review Author Icon

                              Resident 1199813

                              Verified Resident 2019 - 2023

                              11/16/2023

                              Every month they increase the trash removal bill by 30-$40 for no reason I have never had any tings for the recycling but we get a huge bill . The maintenance is taking so long to show up. They charge for the door to door trash… See More >
                                Manager

                                11/18/2023

                                Avana Star Lake
                                It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (253) 246-1003. We look forward to hearing from you. Avana Star Lake Managemen
                                Review Author Icon

                                Resident 1196145

                                Verified Resident 2023

                                11/5/2023

                                Community is quiet in my area for most part, good access to school , transportation is close as well as grocery amenities, enjoy the amount of families, my unit personally was not turned well but the overall area is good. Typical apartment life.

                                  Manager

                                  11/7/2023

                                  Avana Star Lake
                                  Verified Resident 1196145, thank you for your kind review; we are happy to pass along your comments to the team here at Avana Star Lake! Thank you so much again for your feedback! We hope you have a great day! Avana Star Lake Management

                                  Updated Review

                                  Review Author Icon

                                  Resident 1140575

                                  Verified Resident 2022 - 2023

                                  11/4/2023

                                  If you want to spread the word, maybe work harder at providing an exceptional and safe place to live, because this community is FAR from that, and that's the word I'm spreading! When I first moved in, there were homeless people sleeping in… See More >
                                    Manager

                                    11/7/2023

                                    Avana Star Lake
                                    Verified Resident 1140575, we strive for 100% satisfaction, and we regret to find out that this was not the case. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. Avana Star Lake Management
                                    Review Author Icon

                                    Resident 1194877

                                    Verified Resident 2023

                                    11/1/2023

                                    I love this apartment complex because its feels like home and it makes me feel happy. I enjoy staying here and i would recomend refering people here as well. Fast and good maintenance service when you called on time. Good staff.

                                      Manager

                                      11/3/2023

                                      Avana Star Lake
                                      Verified Resident 1194877, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Avana Star Lake. We are always more than happy to assist you if anything else comes up. Take care! Avana Star Lake Management
                                      Review Author Icon

                                      Resident 1192107

                                      Verified Resident 2018 - 2023

                                      10/23/2023

                                      Only problems is trash around the complex and having to go to post office to pick up mail,the occasional junkie outside of the gates......................................................

                                        Manager

                                        10/24/2023

                                        Avana Star Lake
                                        Hi Verified Resident 1192107, we appreciate your honest feedback, as we are always looking for ways to improve. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. We hope to see you soon! Have a Great day! Avana Star Lake Management.

                                        Updated Review

                                        Review Author Icon

                                        Resident 1162067

                                        Verified Resident 2023

                                        10/18/2023

                                        They only know how to charge people money They don’t respect people privacy They enter to your apartment without your permission They will clean your request from system and says how was maintenance. They put your water open and they charge you in expenses The mail… See More >
                                          Manager

                                          10/19/2023

                                          Avana Star Lake
                                          Verified Resident 1162067, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (253) 246-1003 so we can work towards a resolution. We look forward to hearing from you. Avana Star Lake Management
                                          Review Author Icon

                                          Resident 1187636

                                          Verified Resident 2023

                                          10/7/2023

                                          I haven’t been here for long so I don’t have much to tell about the surrounding but the leasing office had very negative impact on me and my son.I would suggest that the ladies there should treat people the way they would want to be… See More >
                                            Manager

                                            10/10/2023

                                            Avana Star Lake
                                            We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (253) 246-1003 so we can work towards a resolution. We look forward to hearing from you. Avana Star Lake Management

                                            Updated Review

                                            Review Author Icon

                                            Resident 1159382

                                            Verified Resident 2023

                                            9/22/2023

                                            This place wouldn’t be so bad if maintenance crew actually put some more elbow grease into their job duties. There’s so many gaps in communication relaying it back to the residents, the cost to live here should be lowered to meet the quality of care… See More >
                                              Manager

                                              9/24/2023

                                              Avana Star Lake
                                              Verified Resident 1159382, we strive for 100% satisfaction, and we regret to find out that this was not the case. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (253) 246-1003 so we can work towards a solution. Thank you and have a great day. Avana Star Lake Management
                                              Review Author Icon

                                              Resident 1182431

                                              Verified Resident 2023

                                              9/20/2023

                                              Everything is falling apart. Multiple maintenance requests are put in and take months for a reply unless you go into the office. Hair is painted into the walls, a true slumlord special job. Multiple instances when Maintenance doesn’t fix the problem and resolves the online… See More >
                                                Manager

                                                9/23/2023

                                                Avana Star Lake
                                                Hi Verified Resident 1182431, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our Resident Service Manager would really like to speak with you more regarding this matter. Please reach out to us at (253) 246-1003. We look forward to hearing from you. Avana Star Lake Management
                                                Review Author Icon

                                                Resident 1180793

                                                Verified Resident 2023

                                                9/15/2023

                                                I pay bill for out side lights which are on in broad daylight I don't believe residents should pay this bill.i pay for trash collection which I haven't seen done for months. I pay for gas bill for driers I don't add on… See More >
                                                  Manager

                                                  9/23/2023

                                                  Avana Star Lake
                                                  Hi Verified Resident 1180793, Our Resident Service Manager would really like to speak with you more regarding this matter. Please reach out to u s at (253) 246-1003.Thank you again for taking the time to let us know how we did. We hope you have a great day! Avana Star Lake Managemen
                                                  Review Author Icon

                                                  Resident 1180492

                                                  Verified Resident 2023

                                                  9/14/2023

                                                  Its good I liked very nice people and place very nice i like to have fun and w a good time with my family and friends and my family like this place me to thank you so much okay thank you thank you thank you… See More >
                                                    Manager

                                                    9/22/2023

                                                    Avana Star Lake
                                                    Hi Verified Resident 1180492, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Avana Star Lake

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • washers/dryers available
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Breed Restrictions: Pit Bull/Staffordshire Terriers, Presa Canarios, Rottweilers, Akitas, Doberman Pinschers, Malamutes, Chows, Wolf-Hybrids or any mix of the previously mentioned breeds.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • All New Appliances
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • DishWasher
                                                    • Electric Range
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Freeway Access
                                                    • Garbage Disposal
                                                    • Heat
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-site Courtesy Officer
                                                    • Plank Flooring
                                                    • Playground
                                                    • Pool
                                                    • Premium Countertops
                                                    • Private Movie Theater
                                                    • Recreation Room
                                                    • Recycling Program
                                                    • Refrigerator
                                                    • Renovated Apartments
                                                    • Spa
                                                    • Storage Space
                                                    • Updated Lighting Features Available
                                                    • Window Coverings
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                                                    Leasing

                                                    Come home to the apartment of your dreams at Avana Star Lake. This community in Federal Way, WA offers a selection of one, two, and three-bedroom floor plans with spacious layouts, stylish interiors, and a convenient location that s too good to ignore. We re located just 20 miles south of Seattle, right next to the bay. As a resident, you ll have fast access to I-5 and the Pacific Highway, helping you save time during your commute into the city. Fall in love with your new life in the Seattle area and apply for one of these Federal Way apartments today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 11:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3213

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 555 number of votes by renters, Avana Star Lake is currently rated 2.9 out of 5 stars.
                                                    Avana Star Lake is rated 2.8/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Avana Star Lake is rated 2.6/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Avana Star Lake is rated 2.8/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Avana Star Lake is rated 2.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Avana Star Lake is rated 3.6/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Avana Star Lake is rated 2.6/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 98.2759% of their community reviews in the past year.
                                                    Managers have replied within 3.48 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Restrictions: Breed Restrictions: Pit Bull/Staffordshire Terriers, Presa Canarios, Rottweilers, Akitas, Doberman Pinschers, Malamutes, Chows, Wolf-Hybrids or any mix of the previously mentioned breeds.
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    March 2024

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                                                    Avana Star Lake is a 584 - 1,221 sq. ft. apartment in Federal Way in zip code 98003. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,326 - $5,901. Nearby cities include Milton, Edgewood, Pacific, Auburn, and Fife.

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