#16,771 #8 #421

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Align Apartments

35434 25th Avenue SW , Federal Way, WA 98023
(71 Reviews)
$2,249 - $2,299/mo
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Floor Plans & Pricing

2 Bedrooms

Residence 2

2 Beds, 2 Baths | 970 sq. ft.

See Floor Plan Details

Residence 1

2 Beds, 1 Bath | 878 sq. ft.

See Floor Plan Details

3 Bedrooms

Residence 3

3 Beds, 2 Baths | 1,169 sq. ft.

$2,249 - $2,299

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Align Apartments Reviews

(71)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

10/31/2023

Scum

If Anyone is interested in renting from this place ā€œDonā€™tā€, Look at what the have to offer and then Contact Me and I will show you what you get, leolizard02@ This place is a Rip-Off. you will Regret it if you Donā€™t Listen.ā€¦Ā See More >
    Review Author Icon

    Starlett123

    Resident ā€¢ 2019 - 2021

    3/2/2021

    My maintenance person was here yesterday! Chris and he did an awesome job and fixed everything that had been waiting through the Covid-19 pandemic restrictions in one day! Thank you! Great Job! ******

      Review Author Icon

      anonymous

      Resident ā€¢ 2016 - 2018

      11/24/2018

      These apartments need a lot of cleaning up and upgrading. The grounds are dirty, there's always trash outside of the trash cans and the stairwells never get cleaned. The hours to the cabana, gym are unreasonable. They are only open Tues-Sat from 9am-5pm. The poolā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2013 - 2018

        7/3/2018

        I have lived in these apartments for the last 6 years. The management just keeps getting worse and worse. They take forever to fix anything that is wrong with you apartment. When I say forever, it took them 2 weeks just to replace my kitchenā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2017

          6/9/2017

          I'm a new tenant at Crystal Pointe, now under new management and called "Align." After living in horrible apartments (dirty, near drug houses- you get the idea) on the East Coast for WAY too long moving into a newly renovated, clean, significantly larger (my fianceā€¦Ā See More >
            Review Author Icon

            Resident 275393

            Verified Resident ā€¢ 2016

            10/4/2016

            Sucks and unprofessional hate I moved here as a professional myself we can go to court stupid sucks no professionalism after major crisis broken washer access to fix but nothing!!! So I'm disappointed after a 4 day move on with no care concern for theā€¦Ā See More >
              Manager

              10/19/2016

              Align Apartments
              We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please email our Cares Team at feedback@trinity-pm.com.
              Review Author Icon

              Resident 274661

              Verified Resident ā€¢ 2016

              9/29/2016

              Upon moving in there were several noted maintenance concerns. When I was contacted about these, they were mostly completed in a timely manner. The grounds are well kept and the noise level is usually pretty quiet. There are opportunities for children to make friends andā€¦Ā See More >
                Review Author Icon

                Resident 269667

                Verified Resident ā€¢ 2012 - 2016

                9/10/2016

                In the beginning was a nice place for live,stuff was friendly and professional, but with the change of stuff things are going bad,apartments star getting old and in bad shape because the maintenance stuff and the poor care of management, so sad,I been here sinceā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2011 - 2016

                  8/16/2016

                  I am so discussed by the way I have been treated at this property! The management is completely condescending and unproductive. They refuse to answer the phone and even by email the responses are scares. They behave as if you are to please them andā€¦Ā See More >
                    Manager

                    8/17/2016

                    Align Apartments
                    We are sorry to hear that your experience was not satisfactory. We pride ourselves on professionalism, responsiveness, and cleanliness. Our main priority is to ensure each of our residents enjoys being a member of our community and your feedback will be used to make future improvements. Crystal Pointe has 105 homes total and we have a full-time leasing and maintenance team. In addition, we have a courtesy patrol and work with local law enforcement to ensure our community is comfortable for our residents. Thank you for taking the time to share your feedback.
                    Review Author Icon

                    Resident 253016

                    Verified Resident ā€¢ 2016

                    7/13/2016

                    Clean, quite, and affordable apartment complex located in a nice area! Close to I-5 and other routes that can easily take you to Tacoma, Puyallup, Auburn. Patricia and Sonya are really friendly and helpful professionals. Would definitely recommend this place to my friends.

                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2015 - 2016

                      7/1/2016

                      Manager sucks she rude and think she can talk to you crazy. I hope the B loses her job. She so heartless like where do these people come from . worst place to live at and rents high but most of all the manager isā€¦Ā See More >
                        Review Author Icon

                        Resident 248281

                        Verified Resident ā€¢ 2016

                        6/24/2016

                        The apartment was not ready for me to move in, and i now have to leave it for 2 days for repairs. If management doesn't check after the maintenance crew or cleaning crew, then that's when the dissatisfaction will come into affect, i feel thisā€¦Ā See More >
                          Manager

                          6/24/2016

                          Align Apartments
                          We are disappointed to hear that your move-in experience has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                          Review Author Icon

                          anonymous

                          prospective ā€¢ Visited 2016

                          6/9/2016

                          Manager is a heartless person who says it's your own problem or falt if you get laid off work and need her to give you time to get rent paid. The pool is supposed to be heated but haven't been in 6years. The security isā€¦Ā See More >
                            Manager

                            6/10/2016

                            Align Apartments
                            We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                            Review Author Icon

                            Resident 242231

                            Verified Resident ā€¢ 2015 - 2016

                            6/3/2016

                            The Manager does not appear to be customer focused, and has even told me on the 1st of June at roughly 4:30 pm that I can just move. When I brought up the thefts that occurred that day. This was after my car was brokenā€¦Ā See More >
                              Manager

                              6/7/2016

                              Align Apartments
                              We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                              Review Author Icon

                              Resident 239660

                              Verified Resident ā€¢ 2013 - 2016

                              5/21/2016

                              None none none none None none none none None none none none None none none none None none none none None none none none None none none none None none none none None none none none None none none none None none none none Noneā€¦Ā See More >
                                Review Author Icon

                                Tracygoble

                                Resident ā€¢ 2016

                                5/21/2016

                                Not impressed at all. Support beam was never fixed on patio (it's rotted). Flooding issue was never fixed as promised. Horriable neighbors who played gangsta rap all the time. Same neighbors called us racial names. Said they hated white people and would beat us up.ā€¦Ā See More >
                                  Manager

                                  5/26/2016

                                  Align Apartments
                                  We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                                  Review Author Icon

                                  Resident 205352

                                  Verified Resident ā€¢ 2015

                                  12/16/2015

                                  i love the way they work with their tenants love this place i would definitely recommend this apartments is a nice place to live a better place we could not found since we moved from California we love our new house and my children loveā€¦Ā See More >
                                    Manager

                                    12/21/2015

                                    Align Apartments
                                    We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                                    Review Author Icon

                                    Resident 201936

                                    Verified Resident ā€¢ 2015

                                    12/1/2015

                                    Very nice and quiet. Everyone here is very respectful and polite. I love how it is in a safe and quiet area. They have a pool and fitness center, and also coffee in the relaxation lounge. Everyone time I have a problem or question theyā€¦Ā See More >
                                      Manager

                                      12/10/2015

                                      Align Apartments
                                      We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                                      Review Author Icon

                                      Resident 168007

                                      Verified Resident ā€¢ 2015

                                      7/22/2015

                                      love this property. Minor issues with marijuana smoke coming in my unit from neighbors. Recycle and trash bins always overflowing with garbage falling on ground. Other than that I love this property. Would recommend to anyone with kids..

                                        Manager

                                        7/27/2015

                                        Align Apartments
                                        Thank you for your review. Constructive feedback helps us assess our strengths and weaknesses and allows us to provide our residents with an exceptional place to call home.
                                        Review Author Icon

                                        Resident 163732

                                        Verified Resident ā€¢ 2015

                                        7/3/2015

                                        The apartments looks good and the staff is very nice and polite Over all is good place to live my only concern it's that in these summer days some people stay late [after 12:00 am] out side and is kind aā€¦Ā See More >
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                                          Resident 141037

                                          Verified Resident ā€¢ 2014 - 2015

                                          3/15/2015

                                          The complex itself is ok. The shooting and death of a teenager in front of my building would prevent me from recommending it to someone else at this time. And we were disappointed with the times and availability of the pool being open, like notā€¦Ā See More >
                                            Manager

                                            3/27/2015

                                            Align Apartments
                                            We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                                            Review Author Icon

                                            Resident 133245

                                            Verified Resident ā€¢ 2011 - 2015

                                            2/20/2015

                                            We had been given a very good move in deal unfortunately the manager at the time was not a nice person and luckily she left here. The current one seems very nice and willing to help you. The maintance men are very nice and knowledgeableā€¦Ā See More >
                                              Manager

                                              2/13/2015

                                              Align Apartments
                                              We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                                              Review Author Icon

                                              Resident 99019

                                              Verified Resident ā€¢ 2014 - 2015

                                              11/9/2015

                                              Our experience at this community has been good and we have had no problems and if we have had any maintenance concerns they were dealt with in a courteous and professional manner. The staff has always been available if we have had questions that needā€¦Ā See More >
                                                Manager

                                                9/22/2014

                                                Align Apartments
                                                Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.
                                                Review Author Icon

                                                Resident 87237

                                                Verified Resident ā€¢ 2014

                                                8/6/2014

                                                Very nice and professional staff in the middle of a turnaround. Called cops and security to no avail. Broken glass in lot. Someone in the complex wrecked the back of my car. Neighboring tenant on drugs threatened to kill my family. We've lived hereā€¦Ā See More >
                                                  Manager

                                                  8/6/2014

                                                  Align Apartments
                                                  We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                                                  Review Author Icon

                                                  Resident 85079

                                                  Verified Resident ā€¢ 2014

                                                  7/29/2014

                                                  This community is okay for now. I'm very disappointed about the washer that does not spin and the dryer that does not have a working knob and my sister and I are tired of doing our laundry by hand. We don't have time for aā€¦Ā See More >
                                                    Manager

                                                    7/29/2014

                                                    Align Apartments
                                                    Thank you for bringing your concerns to our attention. Our on-site team has been notified and will investigate the situation further. If you require immediate assistance please contact the office via telephone.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $350. Fee: $350. Rent: $35. Comments: Breed restrictions apply, please contact our leasing office for more details!
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $350. Fee: $350. Rent: $35. Comments: Breed restrictions apply, please contact our leasing office for more details!
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Courtyard
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Hardwood Style Flooring
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Premium Carpet
                                                    • Premium Countertops
                                                    • Stainless Steel Appliances
                                                    • Walk In Closets
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Welcome to Align Apartments. See yourself here in the heart of Federal Way. Our newly-renovated apartment homes offer updated, modern living just outside of Tacoma, WA. Align Apartments offers pet-friendly 1-,2-, and 3-bedroom floorplans with a host of fantastic amenities. Align yourself with convenience, comfort and community.
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                                                    Office Hours

                                                    • Sunday - Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Avenue5 Residential

                                                    C
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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 71 number of votes by renters, Align Apartments is currently rated 3 out of 5 stars.
                                                    Align Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Align Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Align Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Align Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Align Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Align Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Avenue5 Residential
                                                    Cats Allowed
                                                    Deposit: $350
                                                    Fee: $350
                                                    Rent: $35
                                                    Comments: Breed restrictions apply, please contact our leasing office for more details!
                                                    Dogs Allowed
                                                    Deposit: $350
                                                    Fee: $350
                                                    Rent: $35
                                                    Comments: Breed restrictions apply, please contact our leasing office for more details!
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Align Apartments

                                                    March 2024

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                                                    Baths

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                                                    Align Apartments is a 878 - 1,169 sq. ft. apartment in Federal Way in zip code 98023. This community has a 2 - 3 Beds, 1 - 2 Baths, and is for rent for $2,249 - $2,299. Nearby cities include Milton, Edgewood, Pacific, Auburn, and Fife.

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