35434 25th Avenue South West, Federal Way, WA 98023
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AVERAGE RATING
recommended by:
54%

overall rating:
2.5
2.4
2.4 Parking:
3.1
3.06 Maintenance:
2.7
2.73 Construction:
2.6
2.56 Noise:
3.1
3.1 Grounds:
2.6
2.58 Safety:
2.5
2.52 Office Staff:

Description
Crystal Pointe is managed by Trinity Property Consultants. If we can be of service, please e-mail us at feedback@trinity-pm.com. We value customer feedback and positive criticisms. Please reference our community name in the subject... Continued...

Opinions 48 of 48 Write a review Manager Reply
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04/21/2014The level of professionalism has improved with your managers. The work load for maintenance seems to be too heavy. It seems that work orders are never taken care of. I've waited an entire year for blinds promised at last year's lease signing. I am still waiting for this year's carpet cleaning. ... Full ReviewYES3.0
04/01/2014Maintenance is slow. Help is impossible to get at times. It seems like they are overwhelmed by the level of work and frequently leave early and close early. How do people who work during the day access the fitness center ... Full ReviewNO2.0
03/27/2014The worst living experience ever! Most of tenants are on drugs, selling drugs or selling pills. Leasing agents turn a blind eye to all the corruption and are even friends outside of work with the drug addicts. Maintenance sucks and ... Full ReviewNO1.0
02/02/2014I like the property. The issue I have is the new pay system. I am unable to pay all the rent and AUM prior to the 1st of the month. I have to pay rent and then go back and ... Full ReviewYES3.0
07/11/2013We've enjoyed living in this complex because of the location. Our daughters can easily take the bus. We've gone through a different manager practically every year since we've been here. Just when we get to know a manager and it ... Full ReviewYES4.0
07/11/2013 Generally livable YES2.0
07/08/2013 No security at all never see them also the parking is a...NO3.0
06/29/2013 This is the worst apartment I have ever rented....NO1.0
06/26/2013 It has been an interesting experience. Don't remember...YES5.0
06/17/2013 neighbors are loud and don't respect anyone NO2.0
View all 48 opinions about Crystal Pointe.

About

Crystal Pointe is an apartment community located in Federal Way , WA . The following apartment communities are located nearby: Waverly Apartments ( 0.2 miles), Whispering Hills ( 0.2 miles), and West Pointe Apartments ( 0.2 miles).

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