Enchanted Woods Apartments

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Enchanted Woods Apartments

2020 S 360th St, Federal Way, WA 98003
(146 Reviews)
$1,652 - $2,180/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Enchanted Woods Apartments Reviews

(144)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2021

6/29/2021

Total nightmare. Bugs everywhere! Infested with bugs and bad neighbors. Domestic violence. The parking is insane. The staff is stupid and can't figure out how to do their job. Don't move here unless you want to live In a bug infested Muppet motel. It's theā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2021

    1/18/2021

    We have been here since June 2020, the management has been great to voice and listen to concerns. However, among the pandemic enforcing theft, damage to the property, and any smoking concerns in the stairwells has not seemed to be addressed. There are many timesā€¦Ā See More >
      Review Author Icon

      Jenny113077

      prospective ā€¢ Visited 2020

      4/6/2020

      This community is terrible. Management is incompetent and rude. And forget maintenance, what maintenance? My friend has lived there for 3yrs and her kitchen cabinets and drawers are falling apart and broken her dishwasher is old and isn't installed right and the washer and dryerā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2018

        8/31/2018

        Terrible management. SLUM LAND LORDS. No parking. Management never answer calls. Some apartments have roaches our have had bedbugs for 3 months we got from neighbors. We used their insurance but they procrastinate on sending pest control

          Updated Review

          Review Author Icon

          anonymous

          Resident ā€¢ 2007 - 2017

          9/23/2017

          My name is Yvette, I have been a resident at Enchanted Woods for 10 years. I have seen many great changes since Leilani and Christine took over this complex, when there are any complaints or any issues with residents they take care of it asā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2017

            8/31/2017

            Moved in 6 months ago, place was 100% loved it, it was perfect for us, the 1st few months was great, than as time went by we started noticing bug problems ants, spiders, ear wicks, now we have bed bugs, now keep in mind ourā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2015 - 2017

              8/23/2017

              I am a current resident here and CANNOT WAIT TO LEAVE. PLEASE DO NOT MOVE HERE. Staff is rude and don't know what they're talking about most of the time. Maintenance team will come in and argue with you about whether or not something needsā€¦Ā See More >
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                Mycaila

                Resident ā€¢ 2017

                8/16/2017

                My husband and I just moved in 3 months ago and so far so good! Haven't seen any rats like previous reviews have stated, parking isn't always easy but we've had a spot every night, getting home at 11pm. The people are pretty nice butā€¦Ā See More >
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                  anonymous

                  prospective ā€¢ Visited 2017

                  6/21/2017

                  The show room apartment they have upstairs does not match the actual apartment. The storage room had cobwebs everywhere and full of bugs, the window paint and closets were not brand new (we were told it would all be brand new) the carpet in theā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2016 - 2017

                    4/21/2017

                    There's no parking. It's so bad that people have to park in the fire lane, and then are getting their cars towed for parking there. If they park on the street their cars are broken into. There's rats all over the place at night. Theā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2016

                      4/28/2016

                      We moved here recently. Everything about this place is good. The leasing office staff were very helpful during our move in. However we have noticed one GREAT PROBLEM here..The trash collection area is such a mess !! There are tons of RATS, RODENTS roaming around,ā€¦Ā See More >
                        Manager

                        6/29/2016

                        Enchanted Woods Apartments
                        Hello and thank you for your review. We are actively taking steps to resolve the rodent issue due to the construction/removal of trees across the street. Our maintenance team has set up traps and monitor them multiple times per day. Additionally, we are working with 2 highly recommended pest control companies to resolve this issue as soon as possible. It is top priority for our team and have already seen a decrease in activity. We welcome you to contact our management office to discuss any of your concerns in more detail. We appreciate your residency at Enchanted Woods.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2015 - 2016

                        4/26/2016

                        Please DO NOT MOVE HERE. There is a crazy Rat proplem that is taking over the grounds of this complex. We have tried many things to get outbid those lease, even with the rats and over whelming trash they will not let us out theā€¦Ā See More >
                          Manager

                          6/29/2016

                          Enchanted Woods Apartments
                          Hello and thank you for your review. We are actively taking steps to resolve the rodent issue. Due to the construction/removal of trees across the street, our maintenance team has set up traps and monitor them multiple times per day. Additionally, we are working with 2 highly recommended pest control companies to resolve this issue as soon as possible. It is top priority for our team and have already seen a decrease in activity. We welcome you to contact our management office to discuss any of your concerns in more detail. We appreciate your residency at Enchanted Woods.
                          Review Author Icon

                          Resident 155837

                          Verified Resident ā€¢ 2014 - 2015

                          5/27/2015

                          I just moved in and so far we love love our apt. Havent had any complaints so far. Everything in the apt we love and the staff is great. Kristine and Miriam are awesome. They were always there to help and answer all the questionsā€¦Ā See More >
                            Manager

                            5/27/2015

                            Enchanted Woods Apartments
                            Hello! Thank you! We know that your time is valuable and we truly appreciate you taking your time to leave us this review! We strive to offer excellent customer service and are happy to hear this. If you are still interested in covered parking, we do have some available carports throughout the community for rent. Thank you again and have a great day!
                            Review Author Icon

                            Resident 149739

                            Verified Resident ā€¢ 2007 - 2015

                            4/27/2015

                            Staff has always been very helpful in all areas. Area is well maintained inside and out. I always recommend to anyone looking for a new home. Pool is always well maintained. Exercise area clean and always open. Grounds kept clean and mowed every week.ā€¦Ā See More >
                              Manager

                              5/27/2015

                              Enchanted Woods Apartments
                              Hello, Thank you for your feedback! We understand your time is valuable and appreciate that you took the time to leave us a positive review. Have a great day!
                              Review Author Icon

                              Resident 148928

                              Verified Resident ā€¢ 2015

                              4/22/2015

                              The management and office are extremely nice and helpful. There is not much noise except for the free way that is near by but that is overlooked after a while. There are a lot of children at play during the day and weekends as well.ā€¦Ā See More >
                                Manager

                                5/27/2015

                                Enchanted Woods Apartments
                                Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.
                                Review Author Icon

                                Resident 145278

                                Verified Resident ā€¢ 2014 - 2015

                                4/6/2015

                                The staff here are amazing. They are always kind and courteous. I really didn't think I would like living in an apartment however the staff and the neighbors are awesome. I am so happy with my decision to move here! Its been a long timeā€¦Ā See More >
                                  Manager

                                  5/27/2015

                                  Enchanted Woods Apartments
                                  Thank you for taking the time to write a review. We sincerely appreciate the positive comments you wrote and are glad that you are having a positive experience at Enchanted Woods. Please let us know if there is anything else we can do for you.
                                  Review Author Icon

                                  Resident 136977

                                  Verified Resident ā€¢ 2012 - 2015

                                  2/25/2015

                                  My stay in Enchantedwoods has been very peaceful and enjoyable. All the staff is courteous and respectful. The surroundings are clean and well kept. My neighbors are quiet sometimes I think no one is home.The amenities are kept in great shape.

                                    Updated Review

                                    Review Author Icon

                                    Resident 136052

                                    Verified Resident ā€¢ 2013 - 2015

                                    5/6/2015

                                    ok. Reasonably good and close to shopping and post office and restaurants. Covenient. Close to highway. Occasionally noise levels is high bit tolerable. The aprtment are also close to Costco, Walmart, Offciemax and parks. Federal Way is a nice town.

                                      Review Author Icon

                                      Resident 134893

                                      Verified Resident ā€¢ 2015

                                      2/17/2015

                                      the staff did not notify me about a problem in the apartment until two days before I was supposed to move in so I didn't have time to change any of my arrangement in case I decided I wanted to wait to move in untilā€¦Ā See More >
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                                        Resident 133068

                                        Verified Resident ā€¢ 2015

                                        2/6/2015

                                        So far the staff has been so caring and welcoming and very helpful! They were very patient during the leasing process with my roommate moving here at the time of move in. I was very appreciative of all the work the office staff putā€¦Ā See More >
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                                          Resident 124914

                                          Verified Resident ā€¢ 2011 - 2015

                                          3/9/2015

                                          The management does not enforce the dog rules. I see people all the time with their dogs off the leash and do NOT pick up their pet's waste. Also there is always overflowing garbage at the dumpsters. Therefore the garbage ends up all over theā€¦Ā See More >
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                                            Resident 123698

                                            Verified Resident ā€¢ 2013 - 2015

                                            1/20/2015

                                            Great community with a great staff! In walking distance of the Wild Waves theme park and close to I-5. 15 min from the Sea-Tac airport and approximately 30 min from JBLM. This is a great place to live plus it's near many popular stores. Great!!

                                              Review Author Icon

                                              Resident 118149

                                              Verified Resident ā€¢ 2014 - 2015

                                              3/13/2015

                                              We LOVE these apartments. Great location; Lelani (manager) and maintenance staff are SO friendly. The staff members are professional and helpful with apartment issues that occasionally arise. We highly recommend a tour of the grounds and to rent here.

                                                Review Author Icon

                                                Resident 115049

                                                Verified Resident ā€¢ 2014

                                                11/29/2014

                                                Good community, very helpful office staff, promptly responds to concerns and needs. Loves the community easy access to highway 5, shopping centers, restaurants. Love quite neighborhood and the competitive rental prices. I would recommend this community to my friends and family.

                                                  Review Author Icon

                                                  Resident 114359

                                                  Verified Resident ā€¢ 2012 - 2014

                                                  11/24/2014

                                                  If you have children this is the perfect place to move to. It's a family oriented environment. I've never had any problems with my neighbors. It's also quiet after 8pm. The maintenance crew is the best I've ever come across at any of the apartmentsā€¦Ā See More >

                                                    Features & Amenities

                                                    Other
                                                    • Gym
                                                    • Pool
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is security like?
                                                    Anonymous
                                                    Answered on: 08/31/2018
                                                    A:Ā Terrible management. SLUM LAND LORDS. No parking. Management never answer calls. Some apartments have roaches our have had bedbugs for 3 months we got from neighbors. We used their insurance but they procrastinate on sending pest control

                                                    Frequently Asked

                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Enchanted Woods Apartments

                                                    March 2024

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                                                    Enchanted Woods Apartments is an apartment in Federal Way in zip code 98003. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,180. Nearby cities include Milton, Edgewood, Pacific, Auburn, and Fife.

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