Bella Sonoma

Yes, this community deserves a 100 approval - see why inside!

From: NorthPacific
Date posted: 9/9/2009
Years at this apartment: 2005-01-01 - 2008-01-01
4 responses

I find it incredibally troubling to see some of the attacks against the staff and the community on the review board.

I myself have managed my share of apartment communites and I can tell you that there is a lot to learn from this team.

First and foremost, they are professional in every aspect.

Their first responsibility is always to their community members and the community ownership, seeing that the business runs properly and in accordance with federal fair housing regulations.

As such, you will notice that they are required through no personal choice of their own, to enforce the rules laid out on the contract you sign when you move into the community.

This can include early term fees, damage recovery and the right of quiet enjoyment to each community memeber while still maintaining the upkeep of the community and its overall appearance.

Also, the management is responsible for keeping the community at its highest appeal for prospective clients as well as all current community members who reside there.

If the staff didn't enforce these rules, you would find that the overall quality of life where you lived would start to slip.

When you receive your move-out statement, you will find charges for damage within the home that reflect the cost of the repairs needed for a turnover after you have left.

If the management did not make these repairs at "actual cost", than cheaper parts would be used and the home would not be as inviting to the next person who will live there after you.

And after I moved from there (three times) my charges were very reasonable and I was not charged full price on several items, including normal wear and tare to the carpet and paint.

I can also vouch for the staff's professionalism as they are courteous (more so than many hotel concierges I have met) and respoinsive to needs.

If you encounter an issue with the staff, I can only say that either a) you had un unreasonable request or b) you expected results from something much sooner than realistically possible.

It takes incredible patience to work with several (hundreds) of different personallity types and maintain composure when someone goes above and beyond to attack someone because of an issue that is normally outside of managements control.



Why this place is A



Your home features many new amenities that compliment most any type of contemporary living style today.

Your community also features sprawling green grounds and amenities that are second to none.

From the moment you enter the clubhouse to the first step into your new home, you will find that each particular detail appeals to the 5 senses and offers quality and luxury that cannot be matched by any other surrounding community at such an affordable price.



And no, the staff did not write this review.

Last updated: 9/14/2009

Recommended: YES Overall Rating

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Grounds: Safety: Office Staff:

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