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River Wood Apartments

24620 Russell Rd, Kent, WA 98032
Website
70%
60
Reviews
70%
% Recommended
49%
City Average
08/29/14
Resident

River wood was amazing to me, the maintenance staff responds quickly to any inconvience you may be having with the apartment and if they can't do it they will call a specialist who can. Spacious, clean and the assistant property manager,… Full Review ▶

Manager Response
08/27/14
Verified Resident

Fast response to maintain our apartment. Then i called the maintenance emergency number for help. They sent Aubrey and he did the job great. He cleaned up after he gets the job done. So many many thanks for the authentic response… Full Review ▶

Manager Response
07/24/14
Verified Resident

The staff is friendly and quick about any problems. The staff allowed us to look at the apartment before signing any papers and would always ask how we were doing and care about not only getting the paperwork done, but also… Full Review ▶

Manager Response
07/23/14
Verified Resident

Apartments are wonderful and spacious. The staff is awful. They have horrendous customer service. The manager does not listen to concerns, instead overs excuse to why the rest of the staff gives our incorrect information. If you can deal with the… Full Review ▶

Manager Response
06/17/14
Verified Resident

I like my place but i dont feel its safe for my truck because there was a tree landed on some of the cars. and everytime the people that take care of the land they dont care for the people that… Full Review ▶

Manager Response
03/11/14
Verified Resident

I find the apartments nice. Rooms are spacious and ventilation is quite good. I am little bit disappointed by the small washroom. The locks quality at the main entrance is also not satisfactory. Office staff is quite good. Location is quite… Full Review ▶

Manager Response
03/05/14
Verified Resident

I love the inside of the apartment, spacious, a kitchen you can move around in, windows secure. Everything that comes with it is a plus. From the pool, basketball courts, fitness center, etc.. Family oriented staff and neighbors. Lots of parking.… Full Review ▶

Manager Response
02/18/14
Verified Resident

As a longtime resident I am most impressed with the continual upgradings and improvements of facilities and services within the complex. Management seems to be very focused on improving the comfort level of residents within the apartment complex. Full Review ▶

Manager Response
02/07/14
Verified Resident

My experience living here is okay so far. The issue that I had was with the heater I called the office they sent maintenance but the problem did not solve. And also I have to work most of the time cuz… Full Review ▶

Manager Response
01/06/14
Verified Resident

Ive been here for 3 years now. The apartments are nice and spacious. When there's an issue, maintenance fixes it almost immediately. I've never had issues with neighbors or noise. The kids that run around are rude and obnoxious though. Full Review ▶

Manager Response
11/18/13
Prospective Resident

could not get into these apartments , the weekend girl said they would help get me in IE: call my references , check employment ect, that i would not get turned down, Jest i would pay a higher dep... so when… Full Review ▶

Manager Response
10/30/13
Verified Resident

Riverwood has been my home for over 5 yrs, and I'm very pleased with the quality of care and maintenance of the property, and any requests I have made. I also find the staff friendly & helpful. Full Review ▶

Manager Response
10/23/13
Verified Resident

The community itself is quiet and seems to be safe. There is a shortage of parking spaces so it's an everyday challenge to find parking unless you want to pay for it. You can hear your neighbors talking, walking, making noise.… Full Review ▶

Manager Response
09/25/13
Resident

Staff is friendly while you live there. But when the time comes to move out, you really get to see how two faced they really are. Be prepared to not only not receive any of your deposit back but to also… Full Review ▶

Manager Response
09/05/13
Verified Resident

Management has been good to me, and apart. building is close to everything I want to be close to. Also close to my job. Full Review ▶

Manager Response
09/04/13
Verified Resident

The people I am working with are very nice people but when I got the apartment in hand; it was not in clean condition. Lot efforts required to be put in to get the things in shape wherever it can. Thanks… Full Review ▶

Manager Response
08/28/13
Verified Resident

Overall I am happy currently living in Riverwood Apt in Russell Road. I feel safe in the neighborhood. Office management staff are courteous and responsive. I am seeing myself to live there in coming few more years even after my son… Full Review ▶

Manager Response
07/24/13
Verified Resident

I am satisfied with this community Full Review ▶

Manager Response
07/16/13
Verified Resident

Professionalism of the staff leaves a lot to be desired. Looks aesthetically pleasing from the outside but kitchen cupboard space is sparse in the one-bedroom apartments. Trees outside are pointless when bird feces and tree sap end up all over the… Full Review ▶

Manager Response
07/16/13
Verified Resident

The community is good only that I was disappointed on their so called "specials". The special was what made me lease in the first place but just because my former apartment couldnt provide a certain document and then I provided it… Full Review ▶

Manager Response
07/10/13
Resident

if you have 1 piece of your blinds bent, they make you replace them. And don't DARE live on the second story, because when your neighbors and their kids run up and down the stairs, they blame YOU on the 2nd… Full Review ▶

Manager Response
06/12/13
Verified Resident

The neighbors I met have been friendly to me and my kids. I couldn't be happier knowing that my kids feel at home here. Full Review ▶

Manager Response
06/05/13
Verified Resident

Love living here, peaceful and quiet. The office staff is great! Full Review ▶

Manager Response
05/29/13
Verified Resident

I like this apartment complex the apt is huge and comfortable. Full Review ▶

Manager Response
08/01/12
Resident

These apartments are CRAP! I lived there for 2 yrs . Always paid my rent on time and never caused any problems. Even though I had the worse neighbors. Loud, violent, and disrespectful. The apt has a lot of drug activity… Full Review ▶

Manager Response
07/21/12
Resident

I have lived here for 6 years and am very pleased with the overall. I have read the reviews and will say that whereever you go you will find "not so good" reviews. Some could be true but all and all,… Full Review ▶

Manager Response
06/17/12
Resident

I have nothing to review at this time. Full Review ▶

Manager Response
12/20/11
Resident

I've lived in this community for almost four years and I've read some of the reviews and i haven't seen it be "that bad". Of course it is an apartment community, so some noise and different things are to be expected.… Full Review ▶

Manager Response
10/28/11
Resident

For the price these thieves charge here is what you get: -Neighbors who deal, sell, and do drugs -Your car broken into (I've lived here a year, and my car has been broken into 5 times) -A security service that will… Full Review ▶

Manager Response
09/30/11
Resident

Do not move here! Gang activity tolerated, young and immature staff. Cars constantly broken into. Security never shows up. They consistantly make reasons up to come in your home - stay away unless you like drugs and gangs. Full Review ▶

Manager Response
03/06/11
Resident

I currently live in Riverwood apartments. When I first inspected the apartment I was told the leaking toilets would be fixed. I moved in they werent fixed. I had maintenance come down and "fix" it. they assured me it was fixed,… Full Review ▶

08/16/10
Resident

I have never felt so uncomfortable in my own home. When my husband and I first viewed the apartment the lady was wonderful, very informative of the area, cost of utilities, spoke highly of all the amenities including pool, patrol car,… Full Review ▶

07/15/10
Resident

We lived at Riverwood for almost two years and didn't have many problems. Our neighbors were courteous, with only a few minor exceptions that the management dealt with as well as they could (They can't control people). The fireplace was nice… Full Review ▶

12/22/09
Resident

My hubby and I lived there for a year from Jan 09 to Nov 09. We had a 1x1. It was quite small, but worked for the time being. The carpet stained really quickly, but they didn't charge us for it… Full Review ▶

08/01/09
Prospective Resident

The outside looks nice and clean but this place is disgusting. I went in to view these apartments because I had been fooled by the photos online. First off, the pool is nasty and is not working. I didn't look at… Full Review ▶

06/17/09
Resident

We lived there for a year (08-09) and breathed a sigh of relief when our lease was up. We just got our letter for move out charges, saying that we OWE them almost $200 (After our $300 deposit)! They charged us… Full Review ▶

04/13/09
Resident

more pictures from the crash on face book search river wood Full Review ▶

03/10/09
Resident

I just wanted to write to respond to some of the reviews. I've lived here for a little over a year & management has been great the whole time. Whenever i had an issue they have always addressed it and followed… Full Review ▶

03/10/09
Resident

I lived in this complex for a year in 2006. The managment was wonderful. My husband and I needed an apartment ASAP. We had no place to go and were not from the area. We had been living in hotels for… Full Review ▶

01/08/09
Resident

I lived in the Riverwood apartments for 2 years and moved out in august of 08'. The only reason I am reasing these reveiws is because I am looking for a new apartment. I noticed that just about every apartment complex… Full Review ▶

11/12/08
Resident

These apartments suck ---. We've lived here less than six months and we want to die. The people above us are up until all hours of the night; running water, stomping around until 5am. The people across from us have 2… Full Review ▶

06/29/08
Resident

My husband, young child and I moved in here not even a month ago and are already regretting it in some ways. The LOCK on the front door is very flimsy and the door handle doesn't latch all the time (not… Full Review ▶

04/21/08
Resident

I lived in this complex for 7 months with a roommate, and it was awesome! The management team was always as nice as can be, and really helpful. We not once had a problem. Parking isn't as good as I'd like,… Full Review ▶

09/23/07
Resident

I spoke to management about a six month lease, and after arriving from my journey of 2000 miles to start my new career, I got railroaded into an 8 month lease! This place sucks! Meeker street to the north is LOUD!!!… Full Review ▶

04/27/07
Resident

I love these apartments i have been living here for almost 2 years and i have only had one problem which was that my car got towed from a spot that was marked as a free parking. But the manager trisha… Full Review ▶

01/16/07
Resident

After living here for almost 3 years now things have just started turning rotten. Lately I have had so many problems with the employees and management at this location and they don't do anything to help or even act sympathetic. The… Full Review ▶

12/06/06
Resident

I actually loved living in this Apt. Complex. The major downfall tho was the constant partying and fighting in the other apt. complex next to Riverwood. I hated that part So bad. But the management were nice, the maint. was great… Full Review ▶

10/16/06
Resident

I've lived here a year now and I've never had a problem with anything. The staff is friendly, my neighbors are quiet and it's close to I-5 & 167!

I guess the bar across the street got shut down because it was… Full Review ▶

01/26/06
Resident

The management may have re-sided all the buildings and re-paved the parking lot, but they've done nothing for the interior. They're big apartments and it's nice that they have W/D in the units, but they have their share of problems too.
My… Full Review ▶

01/15/06
Resident

The Bad
1) Mail Stolen in the Mailboxes...
2) Car Window broken, Car Vandalized...
3) King County Sheriffs, D.E.A., Washington State Patrol, King County S.W.A.T. Drug Bust...

The Good
1) Managment is Friendly
2) Work Orders are usually fixed promptly, but… Full Review ▶

01/04/06
Resident

This just goes to show how crazy and assinine these people in these apartments are. Is there no security? Do the ladies in the office not know what background checks are? This woman should be evicted for letting this moron on… Full Review ▶

10/13/05
Resident

I used to live at River Wood for few years.... After one year living somewhere else, I went by to inquire about renting at River Wood again. It is even worst than before. The whole complex is run down. Few times… Full Review ▶

09/28/05
Resident

Well... The chick Trisha... To be exact ... Hit on my boyfriend while she was showing us the apartment. How RUDE!! Then Even though This Bad conduct of customer service... We still agreed to sign the application Pappers afters 6 days… Full Review ▶

07/05/05
Resident

I've lived here for about 5 months now and they replaced all of the siding and the windows and door frames during the first month I was here. Of course, there isn't really any parking, especially for visitors. The apartments are… Full Review ▶

06/14/04
Resident

Even though DSHS was paying our rent (due to my girlfriend being pregnant) for the month and they (DSHS) informed apartment management that they were mailing the check... check was received 1 week later by management and REFUSED. My pregnant girlfriend… Full Review ▶

03/24/04
Resident

The overall space of the apartment is nice-
had noise problems that managers wouldnt take care of and dumpsters were always messy. It was also hard to find parking for visitors close to the building and maintenance of building wasnt efficient.… Full Review ▶

10/14/03
Resident

Hi, first of all inside these apartments at first seem nice, but really after awhile you will start to see all these damages thru out the home. Like holes, paint chiped, bleach stains on the carpets, rug torn, lets get back… Full Review ▶

03/25/03
Resident

DIRTY,DANGEROUS,BAD ADMINISTRATION. NO RECOMENDED!!!!!!!!!!!!!!!!! Full Review ▶

01/30/03
Resident

I haven´t really had any major problems with these apartments. The complex is pretty quiet for the most part. The biggest noise issue is the nearby railroad tracks and the tractor trailer trucks that rumble through at all hours of the… Full Review ▶

12/21/01
Resident

Full Review ▶

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