Whenever you call needing something done they take a long time and don't fully fix the problem. For example, when I first moved in the guest bathroom has a horrible waxy smell to it an the toilet has cracks inside it, when I complained they simply came in, looked at it and said there was nothing they could do and that this is what all the toilets were going to be changed to. The other problem I've had is my hot water heater. About 4 months in my water stopped staying hot as long, I can't do 1/2 a load of dishes of a complete shower before it gets freezing. I've called them 3 times to come in and fix it every time they come they look at it and nothing is fixed. Now the most recent incedent is that I have ants in one of the bedrooms and called 4 days ago complaining of it and no one has come to get rid of them yet.

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