Ascent Apartments formerly Chateau Crest Apartments
12062 Slater Avenue NE, Kirkland, WA 98034
425-820-0139  WEBSITE save favorite
AVERAGE RATING
recommended by:
49%

overall rating:
2.9
2.6
2.57 Parking:
3.1
3.14 Maintenance:
3.1
3.07 Construction:
2.8
2.79 Noise:
3.3
3.32 Grounds:
3.2
3.25 Safety:
2.9
2.86 Office Staff:
< Prev Review | >

Bad Management

From: -Anonymous-
Date posted: 5/8/2009
Years at this apartment: 2009 - 2009
User Response is available. 2 responses
 
Bad management.
Me and my wife went to rent in this apartment complex they showed us a prepped and perfect apartment with nice new appliances and said the unit above this one is exactly like it but its not ready to show. We spent the next 3 weeks trying to see "our" apartment which after them pushing us back because "it wasn t ready to show yet". Finally they said we could see it, be got there and the manger rudely accused us of "calling, and calling" in front of several others. We had called 3times in 2 and a 1/2 weeks each time they promised us the unit would be ready on a different date, when the date passed wih no word we would call them up. We didn t even push until the 3 days before we were supposed to move in to see "our" apartment, we found out why they didn't want us to see it.
It was a total bait and switch. The appliances were 10 years or more older then the show unit, the bathroom outdated, and thrashed, and the unit "wasn't ready" because even though it had been vacant three weeks no one had even entered the unit, somone had done a job in the toilet 3weeks before and it hadn't been flushed. We were supposed to move in in three days, and nothing had been sone. There even appeared to be some type of bug problem.
We were going to move in anyway but decided to let them call us when the apartment was ready because of how rude the manager was. A week after our agreed upon move in date they called us and said "we never heard from you your apartment is ready to move in." These people are untrustworthy, un-responsive and rude.
We asked for our deposit back, of course they said no even though they didn t live up to their end of the agreement to have it ready by our move in date and call us. Don t rent here, run. They lie to your face to get what they want then stab you in the back.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 05/17/2009
Totally agree...use to live there...the Manager is a total LIAR. Ask the manager to repair the toilet, she said a couple of days will do but we piratically had to beg her for 3 week before it was done.
From: Anonymous Date: 08/13/2009
Oh yeah I definitely agree. We had a water leak in our apartment. Coming from the ceiling by the window in the living room. It took them a few months just to even try and repair, plus they did a crappy job. When we first noticed it, we called the emergency number and it was disconnected...
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Family Room Ideas for High-Tech Living - Dec 07
   How Do I Keep My Neighbor from Leeching My Wireless Connection? - Dec 07
   Apartment Entertaining: Holiday Party Planning - Dec 07
   3 Features a Starter Home Should Have - Dec 07
   Green Bathroom Ideas that Balance Style with Sustainability - Dec 07
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Ascent Apartments (formerly Chateau Crest Apartments)
          Kirkland apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif