Madison Sierra Sun
#6,068 #1 #84

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Madison Sierra Sun

12415 172nd Street E, Puyallup, WA 98374
(55 Reviews)
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Floor Plans & Pricing

1 Bedroom

Oasis

1 Bed, 1 Bath | 795 sq. ft.

See Floor Plan Details

2 Bedrooms

Shasta A

2 Beds, 2 Baths | 1,146 sq. ft.

See Floor Plan Details

Shasta D

2 Beds, 2 Baths | 1,095 sq. ft.

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Shasta C

2 Beds, 2 Baths | 1,107 sq. ft.

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Shasta B

2 Beds, 2 Baths | 1,091 sq. ft.

See Floor Plan Details

3 Bedrooms

Sonora

3 Beds, 2.5 Baths | 1,387 sq. ft.

See Floor Plan Details

Glacier

3 Beds, 2 Baths | 1,261 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.5

Grounds

3.3

Safety

2.5

Office Staff

4.3

Maintenance

4.5

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

4

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A+

Average time to respond to reviews

1.5 days

View Community Timeline
View Community Timeline

Madison Sierra Sun Reviews

(55)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1214075

Verified Resident ā€¢ 2009 - 2024

1/4/2024

I've enjoyed my time at Madison Sierra Sun. The apartment is lovely, condo like, and the grounds make it seem like a park. I appreciate the fact that dogs are both welcome and expected to be on lease. Maintenance is always quick to respond.

    Manager

    1/5/2024

    Madison Sierra Sun
    What great input! We're so happy to know that your experience within the community has been awesome. This is fabulous to hear and we especially love hearing that our team has been helpful and responsive.
    Review Author Icon

    Resident 1213421

    Verified Resident ā€¢ 2023 - 2024

    1/2/2024

    It's definitely been a journey. But management and maintenance have been amazing and have made my experience with living in this community well worth it. They treat their tenants like family and make me feel like I matter.

      Manager

      1/2/2024

      Madison Sierra Sun
      Thanks for letting us know that you've been happy with our team and their service makes living here a great experience! We appreciate your feedback as well as your continued residency.
      Review Author Icon

      Resident 1212799

      Verified Resident ā€¢ 2021 - 2023

      12/30/2023

      I moved in 2021 I wasn't able to see the apartment before moving in. After 1 year they jumped my rent $400. Mind you my apartment is outdated and old looking, Every year since they jump my rent , the pool and hot tub areā€¦Ā See More >
        Manager

        1/3/2024

        Madison Sierra Sun
        Thanks for letting us know that you've been disappointed in the amenities and their closures throughout your residency. This is important feedback and we're grateful that you took the time to share so that we can use your review as fuel for improvement.
        Review Author Icon

        Resident 1207286

        Verified Resident ā€¢ 2019 - 2023

        12/11/2023

        Previous years ,I had been mostly satisfied. In the current year, I am mostly dissatisfied. The new rules regarding smoking leave me feeling like a prisoner. I can't use my own front porch as I wish. Others have dogs that poopā€¦Ā See More >
          Manager

          12/12/2023

          Madison Sierra Sun
          Thanks for this review and for sharing that you've noticed a recent decline in the quality of your experience. We're sorry to learn this but we appreciate you raising your concerns here so we know where there's room for improvement.
          Review Author Icon

          anonymous

          Resident ā€¢ 2019

          4/4/2019

          Should be called ------ GARDENS. --------------------------------------------------------, --------------------------------. No grass from dog ----.. Uncouth people dont pick up -------. Park anywhere they want. Unwatched unguided kids that take scream and run around and go in HOTTUB without adults. ---- in hotubs with diapers. Rent to shadyā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2019

            1/13/2019

            Work orders and repairs are ignored until resident enforces the staff to do anything. I've had mold coming through my master bath shower for a year. They tried to cover it up and it keeps coming back. I'm without a washing machine because their 1ā€¦Ā See More >
              Manager

              1/17/2019

              Madison Sierra Sun
              Thank you for your feedback! I'm sorry that you haven't had a good experience. I'm glad that we have had a chance to connect already, so that we can help improve your experience. Please contact me directly at pm.sierrasun@missionrockres.com if you have any further concerns or needs.
              Review Author Icon

              anonymous

              Resident ā€¢ 2016 - 2018

              8/16/2018

              Property is safe, quiet and well maintained. Very friendly and knowledgeable staff at the office and neighbors are respectful. Includes wonderful amenities such as pool, gym and common areas with BBQs. Great schools and neighborhood! Units are updated with lots of room and a garageā€¦Ā See More >
                Manager

                8/29/2018

                Madison Sierra Sun
                Thank you for taking the time to write a review! We are happy to know that you have had a good experience. Please reach out if you are to ever need anything.
                Review Author Icon

                Cindy_L211

                Resident ā€¢ 2016 - 2018

                7/3/2018

                I'm going on my 3rd year here and I love it. The staff is great and they address all needs quickly. I enjoy living here and the neighborhood is clean and safe. I would recommend this area to my family. It's also close and convenientā€¦Ā See More >
                  Manager

                  7/19/2018

                  Madison Sierra Sun
                  Cindy, thank you for taking the time to write a review! We are so glad that you love Sierra Sun. Please let us know if you ever need anything.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2014 - 2016

                  4/30/2016

                  In 2014-2015 ~ This was a great place to live! Then Things Changed!!!! in 2015-2016, The second year we lived here, everything changed. A new company bought these apartments and changed hands. New management team came in and that good home feeling changed. We wereā€¦Ā See More >
                    Review Author Icon

                    jrosario7

                    Resident ā€¢ 2015

                    12/26/2015

                    looks nice and all but a lot of the times the gates are broken and always open with a cinder block holding the gate from closing (NOT GATED). My first day here was awful, the neighbor downstairs knocked on my door and asked me whenā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2015

                      10/14/2015

                      I do not recommend living here. Where to start. Geez not sure. This place is horrible. I have read a handful of reviews and agree with everyone of them that says don't rent from here. Parking, forget it. Your better off buying a helicopter toā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2013 - 2015

                        4/15/2015

                        This community sucks. The new management is horrible and the new people that work in the office are fake as hell. I'm so ready for my lease to be up so I can move out of this neighborhood. The employees slack at their job andā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2013 - 2014

                          3/2/2015

                          It's a good place to live!ā€¦Ā See More >
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                            usgrl

                            Resident ā€¢ 2012 - 2014

                            9/7/2014

                            I have lived here for 2 yrs and cannot wait to move! Wasn't bad at first, but new management have made it a terrible place to live! The management could not care less about the tenants. They accidentally locked me in the poolā€¦Ā See More >
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2013 - 2014

                              8/21/2014

                              I live on the apartment side. I like the fact that my apartment includes a garage which is great. If you are an adult and expect to make use of the pool, don't waste your time. During the spring and summer months when the poolā€¦Ā See More >
                                Review Author Icon

                                cwickerson119

                                Resident ā€¢ 2014

                                6/25/2014

                                I have lived here for a month and I absolutely love it! I live on the condo side which is a little nicer than the apartment side but the whole place is beautiful! Its like living at a resort! Staff are very nice. My kidsā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  prospective ā€¢ Visited 2013 - 2014

                                  2/26/2014

                                  I am so excited to move to Sierra Sun. Beautiful landscaping, very private spacious homes, ATTACHED 2 car garages with private entry. The office staff is very helpful and friendly. The clubhouse has so much to offer, free guest wi-fi a beautiful indoor koi pond.ā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2014

                                    2/18/2014

                                    I don't have any previous renting experience seeing as how this is my first apartment, however I do have common sense and this place is awful. I have lived here in my 1 bed 1 bath apartment for 9 months now and I can't waitā€¦Ā See More >
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                                      tweetifun12

                                      Resident ā€¢ 2011 - 2012

                                      6/5/2012

                                      Excellent Choice

                                      We have lived her for 11 months now and if we were staying in WA we would happily renew our lease. We've had the same management and maintenance people from day 1, both of which have been super helpful and easy to work with. Theā€¦Ā See More >
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                                        WoundedW4rrior

                                        Resident ā€¢ 2009

                                        1/18/2011

                                        Soldiers Beware

                                        While I was serving in Iraq last year, they tried to collect money from me for another months rent after I moved out. They claim that I had not given sufficient notice. I had turned in my orders just like they had asked me toā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2008 - 2010

                                          8/27/2010

                                          Wonderful

                                          I have lived here for 2 yrs, and absolutely love it. I really like the open floorplan, fireplace,my own private entrance and my balcony. Oh and I can not leave out the totally beutiful view of the mountain. The grounds are nice, and the clubhouseā€¦Ā See More >
                                            Review Author Icon

                                            rivergirl76

                                            Resident ā€¢ 2009 - 2010

                                            5/29/2010

                                            Beautiful and Quiet

                                            This is a clean, well-kept apartment/condo complex. The garages are huge, which is wonderful as I can have storage plus my car inside with no problem at all. The office staff and maintenance people have been wonderful. The greenery around the complex makes itā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2010

                                              5/18/2010

                                              Excellent accomdations

                                              We stayed here for a few months while our home was under repair. We stayed in a beautiful clean fully furnished three bedroom apartment with a two car garage, free internet and cable tv, a swimming pool and hot tub within walking distance. ā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2007 - 2010

                                                5/12/2010

                                                Review from 3 Year Tenant - Noise is an Issue

                                                Sierra Sun is superior compared to other apartments, except for the noise problem. I have lived here three years and enjoyed my one bedroom, bottom unit apartment. However, from a value perspective, I have experienced noise from the upstairs neighbor frequently. Almost nightly I haveā€¦Ā See More >
                                                  Review Author Icon

                                                  jchunt2007

                                                  Resident ā€¢ 2010 - 2014

                                                  2/26/2014

                                                  Okay folks, I've read how some people are upset with Sierra Sun, but I have to admit that the new management is making things happen around here. Change takes time and it doesn't happen overnight, but the management, maintenance team, and office staff do putā€¦Ā See More >

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $200. Rent: $35. Restrictions: Contact the leasing office for more information about our pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $200. Rent: $35. Restrictions: Contact the leasing office for more information about our pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Clubhouse
                                                    • Conference Room
                                                    • Courtyard
                                                    • Demonstration Kitchen
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gazebo and Picnic Area
                                                    • Hot Tub
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Pool Table
                                                    • Recreation Room
                                                    • Spa
                                                    • Sundeck
                                                    • Tanning Beds
                                                    • Water Feature
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                                                    Leasing

                                                    Sierra Sun sits against a backdrop of Mount Rainier, live in a world of green landscapes, fresh mountain air, peaceful nature reserves and running waterfalls in an elegant home with first class amenities that mirror upscale resort life-styles.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Madison Apartment Group

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 55 number of votes by renters, Madison Sierra Sun is currently rated 3.8 out of 5 stars.
                                                    Madison Sierra Sun is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Madison Sierra Sun is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Madison Sierra Sun is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Madison Sierra Sun is rated 2.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Madison Sierra Sun is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Madison Sierra Sun is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.5 days to their community reviews in the past year.
                                                    Madison Apartment Group
                                                    Dogs Allowed
                                                    Deposit: $200
                                                    Rent: $35
                                                    Restrictions: Contact the leasing office for more information about our pet policy.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Deposit: $200
                                                    Rent: $35
                                                    Restrictions: Contact the leasing office for more information about our pet policy.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    Madison Sierra Sun

                                                    March 2024

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                                                    Baths

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                                                    Madison Sierra Sun is a 795 - 1,387 sq. ft. apartment in Puyallup in zip code 98374. This community has a 1 - 3 Beds, 1 - 2.5 Baths Nearby cities include Sumner, Fife, Graham, Frederickson, and Edgewood.

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