Shoreline Village
2555 Duportail Street, Richland, WA 99352
800-767-2983  save favorite
AVERAGE RATING
recommended by:
36%

overall rating:
2.6
2.8
2.82 Parking:
3.2
3.24 Maintenance:
3.0
3.0 Construction:
2.6
2.59 Noise:
3.2
3.18 Grounds:
3.2
3.24 Safety:
2.5
2.47 Office Staff:
< | >

So Out Of Here!

From: regretfulrenter08
Date posted: 8/11/2008
Years at this apartment: 2007 - 2008
User Response is available. 4 responses
 
This place will blow your mind...in a bad way.

The clubhouse APPEARS okay, but after taking a closer look you'll see how poorly it is taken care of. As others have said on this site, the fitness room sucks. You will never walk in there on any given day and see it 100% operable..even 80%, sadly enough. Though "the rule" is anyone under 18 must be accompanied by an adult in the clubhouse, you will see kids in there (with their friends who probably don't even live here) on a regular basis by themselves. Then you'll know why everything is broken. The nasty tanning bed USED to be free until someone broke the acrylic on the tanning bed. Long story short, it went unfixed for a good 2 months and now they're charging $5 per month for a key to what sounds like a padlock on the door (now that right there is a professional job). Haven't made it over to the clubhouse to view it yet - actually, I tend to avoid it at all cost. I didn't even use the pool all summer for the same reasons. The big screen tv is nice if you enjoy watching tv with complete strangers (i.e. kids or guys that just want to pick up on you).

There is only one person who works part time on weekends in the office that is worth speaking to - she's a godsend. Anybody else you won't remember because it's a revolving door type of business - you'll never pay rent twice to the same leasing agent. Most of the office staff is very unprofessional (either in appearance or attitude...or both) and will make you feel like the simplest of questions or the smallest request is the biggest burden. Maybe they just don't want to work. (Funny, I thought that's why they call it a J-O-B') There is a very creepy guy (slicked back hair and leather jacket - even during summer) that almost makes it a point to make you feel uncomfortable in his presence. Who is he, the owner' I don't know, but he's always spouting off about something that should probably be dealt with behind closed doors. I'd pay two late fees ($50 each by the way) in addition to my rent if it meant never running into that guy!

The grounds are maintained fairly well, I really can't complain there. The maintenance crew is very friendly and hard working, despite their lack of english. They do fix the problem the first time, but (due to the office staff, I assume) take 5-7 days to get out to assess the situation.

The parking situation is AWFUL. After we moved in they more or less threatened to enforce a new set of parking rules. They DID put in parking places for visitors, but have yet to issue parking permits or enforce the visitor parking. (As a side note: the visitor parking is literally in the way of driving between complexes. Doesn't matter if we're in the full size pickup or the economy sized sedan it's difficult to maneuver between the complexes.)

Despite their advertisement of 100% smoker-free complexes, you will notice a smell (be it cigarettes, bacon, or the occasional tater tot smell) in the hallways and stair wells and see several cigarette butts tossed carelessly from peoples' patios. Patios tend to be more of a storage unit due to the lack of storage available inside the unit itself. (Good thing there are two patios per apartment! haha) Basically you'll have a few cupboards to house both food and dishes. No pantry, linen closet, or the like. Yes, folks, your vacuum and broom will probably be stored in your bedroom closet with shoes, coats, and clothes. The closets are average size...even the walk-in closets aren't worth bragging. Bedrooms and living spaces are small, as are the bathrooms. Floor plans aren't bad, just pretty small. Don't believe the leasing agent when she claims there is concrete between the floors (WTF'). I don't know if my neighbors above me are overweight or not, but I hear them STOMPING around all the time. And before them, those people I knew weren't, but I could still hear them walk to and from each room. I can hear the fan in the bathroom above me and FEEL the one in the bathroom below me. From time to time I can hear somebody running a vacuum. As for neighbors on my floor my only complaint is people running and laughing through the halls. I RARELY hear or see anybody on my floor.

It's true what they say to look at the cars in the parking lot to see what kind of tenants live in a complex. Lately I've seen more and more hoopties come in...and more white trash. When we first moved in there were a lot of nicer cars - and people.

Hope this helps. BTW I work 2 jobs - full time and part time and I'm a full time student. I'm REALLY not making any of this up. I have better things to do with my time, believe me!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: gregoryschroeder Date: 02/09/2008
Indeed, this is a true review from my perspective. The only good thing about these apartments is that I don't live there anymore.
From: ewm234 Date: 07/13/2008
I agree totally and can probably add some things to the list of BS that goes on there. i lived there for five months and walked away from my roommates because i got tired of the complex and went to live with my girlfriend elsewhere. the complex actually tried to tell me i couldn't hang anything offensive on the walls. once a condom ruffled up in the blinds and the office staff told me they were going to write me up for it. if kids wouldn't go around looking in peoples windows maybe those things wouldn't be seen. yes i said it the kids go around looking in peoples windows! it's mostly the maintenance staff's kids trying to be little tattle tales. all the bad reviews on this property are true. the only nice thing about this property was the weekend office lady. Emma I think it was she was always nice and helpful. The main manager always dressed slutty and almost made me puke every time I went into the office because she always wore skimpy cloths and made sure everyone saw her thong. Not to mention her teeth were rotten out.
From: Anonymous Date: 08/10/2008
I agree with everything except with the weekend girl (long dark hair). She has been looking just as crazy as the manager. Plus, she has been overheard saying negative things about her coworkers. Thank god she quit because now they have an efficient office help now.
From: regretfulrenter08 Date: 08/07/2009
Okay, "grown up" maybe you should re-read it so you can pretend to know what you're talking about. I had been to the clubhouse several times. What I was saying was since they had added the beautiful padlock accessory to the tanning room door I hadn't been over there...I was told that part by my roommate. Everything else I experienced first hand. Some of these issues are important to people that only wish to live in peace and quiet and have maintenance items taken care of before it's too late. Some people do not enjoy the smell of cigarette smoke when they are in a non-smoking apartment and happen to be allergic to the smell! If you're wondering if you're gonna get stabbed living here...I really couldn't even give you a personal guarantee. There were sometimes I did not feel safe coming home after work in the dark because the lighting was so poor I couldn't see if anyone was around! What I can tell you is you'll probably smell marijuana on more than one occasion and if that's the kind of place you enjoy living, so be it. So "anonymous" I hope you get screwed over big time and learn your lesson. Forget about anyone forewarning you, the know-it-all drama queen. Thankfully I have moved on from being a renter and relocated away from Tri-Cities. To anyone reading these: if you can afford it (I'll admit it's spendy) go to Bellavista Apartments off of Gage Blvd in Kennewick/S Richland. Out of the several different places I lived, that was the only place I felt safe and almost completely happy. Yeah, the parking sucks and some of the office staff can be rude at times (my ex classmates from high school, that should explain that!) but I was 99% happy and would highly recommend it!
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