Warning: They WILL jack up your rent after the first year and will not give you the same incentives as you got when you moved in - DESPITE the fact that the building is largely vacant. How this makes good business sense, I don't know. The money you are paying is purely for the location and proximity to the International District and downtown Seattle. The leasing office staff is largely underwhelming (a lot of smiles not backed up by much service or knowledge and trying to get service is like pulling teeth). e.g. You often do not get notices for packages they sign for until a day later if you get one at all. Office closes at 6 pm which is not good for those who work late hours. Trash room is constantly overflowed. The only thing the office seems good at is constantly needing access to your apartment to inspect this or that and leaving notices all over the site nitpicking people about their dogs or "parking abuses" or noise, etc. Appliances and fixtures in the apartment are cheap quality and all repair requests are met with a "let's see if this makes do" approach as the handymen are amateur at best. Parking garage is crazy every weekend with shoppers for the "Waj" grocery store.

User Responses
From: Uwajimaya	Date: 01/23/2006
As the Building Manager, I wanted to respond to the posting and further explain some of the points made by the "anonymous" tenant. Unfortunately, the tenant lived here the year that rent was increased for the first time since opening-5 years ago. Renewal concessions are being offered but the tenant is correct, they are not as enticing as the concessions he/she was offered when moving in. We are working very hard to offset the rent increase by offering a high level of customer service, a strong community, extra services and amenities. Of the 176 apartments, the property has steadily maintained an occupancy rate of 90 % over the last couple of years. The industry views such numbers exactly opposite of being "largely vacant". Despite it being an accommodation not generally offered at other properties, the Leasing Office accepts packages on behalf of the tenant with the agreement that the "carrier" notifies the tenant by posting a notice on their mailbox. We regularly take inventory of packages not picked up and hand deliver a friendly reminder to the tenants door. In response to some complaints we received, notices were posted regarding parking and pets to ensure that we were addressing and attempting to rectify the matter immediately. I have shared this posting with my entire staff and take full responsibility for any lack of efficiency that resulted in the tenant not recommending our property. We value the feedback and appreciate the opportunity to address areas where we can better improve our business. Thank you. Sylvia Lock-Kirihara

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