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Madrona Pointe

3202 S Mason Avenue, Tacoma, WA 98409
51%
161
Reviews
51%
% Recommended
69%
City Average
06/20/14
Resident

I've been a resident at Madrona Pointe for a little over two years now..Is this the perfect place, well no..Is it the worst place oh heck no....Believe me when I say before I came here I lived in a hell hole...The… Full Review ▶

06/19/14
Resident

I have lived at Madrona for 3 years now. Stay away. The staff here are a bunch of alcoholic stoners. Seriously, I and my neighbors have witnessed it time and time again. Not to mention they stay at the office sometimes… Full Review ▶

06/19/14
Resident

I just renewed my lease and I am starting my 5th year at Madrona Pointe apts! I must say it wasn't much when I moved in. Just an ordinary large apt. It did offer a 4 acre dog park and allowed… Full Review ▶

06/18/14
Resident

I have lived at Madrona for about 4 and a half years now. Although when i first moved here the staff and maintenance was not what I would call the top in professionalism. However I wouls say that the entire place… Full Review ▶

06/14/14
Resident

DONT MOVE HERE! Please read!!!!! These are THE REASONS you DO NOT want to move here!!! First of all, the office staff is terrible! The only nice one works by the pool, she knows the office staff is bad too! SECONDLY,… Full Review ▶

05/07/14
Resident

After looking at several places to rent when my husband got stationed in the area, we settled on Madrona Pointe for its location and value. The office staff were always polite and courteous. There were a couple of small maintenance issues… Full Review ▶

05/07/14
Resident

Prior to officially becoming residents, the staff at Madrona Pointe were very pleasant and helpful. However, as soon as we were approved and moved in, they were no longer willing to address our concerns. Aside from the staff, the area itself… Full Review ▶

04/23/14
Resident

I moved to madrona point becuz I was stationed on base in fort lewis. I liked the property becuz the rental agent seemed really nice and seemed to no a lot about the army and the apts were ok. after I… Full Review ▶

10/27/13
Resident

I moved to Tacoma, Washington from another state because of a job offer. I thought I had located a suitable, fairly inexpensive, relatively clean, centrally located apartment complex to rent at when I signed my lease at Madrona Pointe. I was… Full Review ▶

Manager Response
09/11/13
Resident

This is the worst place I have ever had the misfortune of living the management is atrocious and the very little every gets aside from resident being fined. I have woken up to gun fire on multiple occasions and this place… Full Review ▶

Manager Response
09/05/13
Resident

First off, these people never answer the phone if you want anything done you have to go inside and wait for something they could have did over the phone if they ever answered. They will tow your car or put a… Full Review ▶

08/28/13
Resident

I am not one that always writes reviews, but I felt the need to let everyone looking at these apartments to be aware. I have lived here for almost 2 years and referred people here, obeyed all the rules and done… Full Review ▶

Manager Response
07/16/13
Resident

---- THIS PLACE!!! GET OUT WHILE YOU CAN!!! My sister and I live in 9months of mold and mildew hell !! Our health was never good living here. Black mold and mildew in every room. I had constant bronchitis all the… Full Review ▶

07/05/13
Resident

So much to say. First off when I moved into the apartment there were yellow stains on the carpet, half of our lights did not work, our kitchen sink was leaking and an electrical outlet in the bedroom was burnt black… Full Review ▶

06/13/13
Resident

we have lived here at madrona pointe for one year now and we absolutely love it. its a very quiet and peaceful place to live. all of the amenities are great as well, from the pool to the gym and tanning… Full Review ▶

06/12/13
Verified Resident

Be careful & think wisely before renting an apartment here. I wouldn't even give the apartments ONE STAR but it insists one through five. Full Review ▶

06/11/13
Resident

WHAT AN AWFUL EXPERIENCE!! DO NOT MOVE IN HERE!!!! This apartment complex is by far the most unfriendly, displeasing, MESS of land i have ever lived upon. I hated it so much I decided to break my lease and leave rather… Full Review ▶

Manager Response
06/09/13
Verified Resident

Good luck with your paid parking spot,its a ripoff when so many others apartments are free. Full Review ▶

Manager Response
06/05/13
Verified Resident

Great place, there are some parking issues (but most places have bad parking) Full Review ▶

Manager Response
06/01/13
Verified Resident

There has been a van parked in the G building parking lot that has not moved in about 3 months and I think it's either broken down or abandoned. It's in the spot just across from the building that has a… Full Review ▶

Manager Response
05/30/13
Verified Resident

The grounds were not clean the leashless dog walk was nasty my car was broken in to three times and the nieghbors were always fighting and nothing was done about it Full Review ▶

Manager Response
05/27/13
Verified Resident

I love living here at madrona pointe. excellent staff and great apartments. pet and kid friendly. overall a great place to live. Full Review ▶

Manager Response
05/27/13
Verified Resident

I guess there are worse places to live and the neighborhood's not too bad being right next to University Place and Fircrest which is like a pleasantville community. Full Review ▶

Manager Response
05/27/13
Verified Resident

the office staff make this a horible place to live, they seem great when they are trying to get a person in so that they can get the commission for filling an appartment but they will not help out ever again.… Full Review ▶

Manager Response
05/26/13
Verified Resident

It was good while I lived there, the cops did come a few times and there were people outside yelling. After I moved out is a different story. I moved out a little early because I would not be in town… Full Review ▶

Manager Response
05/26/13
Verified Resident

Would like to just thank all the staff at MPA . THANK YOU ALL. Full Review ▶

Manager Response
05/24/13
Verified Resident

Love my neighbors and staff. Do not like discrepancy on rent. My bldg has five(5) other tenants and all pay less rent than me & have lived here less than a year While I have been here 5+ years. Full Review ▶

Manager Response
05/24/13
Verified Resident

Thew apartment community is amazingly quiet and well maintained considering how large it is and the number of pets that are in the community. The only issue is the disposal of garbage. The garbge disposal areas are throughout the complex but… Full Review ▶

Manager Response
05/23/13
Verified Resident

OK Place to live. An herb garden for each building would be cool. Full Review ▶

Manager Response
05/22/13
Verified Resident

Everyone is very friendly and our apartment has an amazing view. Some maintenance requests took a few weeks and were "lost in translation." Our water was turned off due to a leak and was not turned back on until I went… Full Review ▶

Manager Response
05/22/13
Verified Resident

Horrible.. Revolving staff and revolving problems.. Could not get maintenance to do a good quality job... Still have 1-2 pages of things not taken care of since I moved in Full Review ▶

Manager Response
05/21/13
Verified Resident

For being one of few large breed friendly complexes, Madrona point ranks among the best. With that being said, you get what you pay for. I lived there a few years and the first apartment I had I cannot complain about,… Full Review ▶

Manager Response
05/19/13
Verified Resident

Overall, I love living in Madrona Pointe Apartments. Full Review ▶

Manager Response
05/18/13
Verified Resident

Quiet complex and they allow large breed dogs. The staff is nice and making an effort. Maintenance of the grounds isn't great and the amenities can rarely be used: The gym is only open when the Cabana is staffed and most… Full Review ▶

Manager Response
05/18/13
Verified Resident

Na Full Review ▶

Manager Response
05/18/13
Verified Resident

Here's hoping some things change. Full Review ▶

Manager Response
05/17/13
Verified Resident

I love living at Madrona Pointe because it is close to the college I attend. Also, they have a sauna in the clubhouse which is awesome! The staff is really nice and funny! Full Review ▶

Manager Response
05/17/13
Verified Resident

I love living at Madrona Pointe because it's close to base with a great playground for my kids Full Review ▶

04/06/13
Resident

The best thing I have seen working extremely well lately is the maintenance staff and landscaping is slowly getting back to how it was in 2007. Beautiful. I am taken aback and truly upset with lack of communication between office and… Full Review ▶

Manager Response
03/22/13
Resident

Cons: The garbage is always overflowing, making the property look trashy. It takes multiple requests to get things done. They don't maintain the dog park at all and take no responsibility for it. The office staff could care less about current… Full Review ▶

Manager Response
03/04/13
Resident

We've only been here for 3 months so maybe I just haven't had a chance to see the horrors of this place, or maybe I'm just lucky. So far I'm pretty happy with our apartment. Have we had issues? Yes. Were… Full Review ▶

02/20/13
Resident

I've been here for a year and I signed another year lease! have only one complaint, the up stair neighbors are loud!!! Otherwise madrona is a great place to live!!!! Full Review ▶

02/20/13
Resident

I've been living here for almost a year. My experience at Madrona Pointe has been a pleasant one. They have issues like any other place does. The parking isn't the best but it's something I can live with. The noise is… Full Review ▶

Manager Response
01/22/13
Resident

This place is a disgusting wasteland !!!! Also reading through the last 6 reviews let me tell you right now they were all written by a couple of the staff who's name starts with a ---------------and whom was so very intelligent… Full Review ▶

Manager Response
01/16/13
Resident

I have not been at Madrona Pointe for very long now, but I have to suggest this place to anyone looking to move to Tacoma. I am military and a old buddy of mine recommended this place over all other places… Full Review ▶

Manager Response
01/16/13
Resident

I have lived here for 7 months and so far it is a pretty good place to live. The reason why I choose this place is because I have a large dog and they take large dogs here. I have a… Full Review ▶

01/16/13
Resident

I recently moved in at MAdrona Pointe Apartments. Jeri Young was the apartment complex representative who gave me an initial tour of the apartment complex and Jeri was very helpful and answered all my questions concerning the apartment complex. Although I… Full Review ▶

01/16/13
Resident

I moved in about 3 or 4 days ago, and the apartment is great. The staff helped me overcome some issues with my credit and really worked with me to get all of the details taken care of. The process itself… Full Review ▶

01/16/13
Prospective Resident

I haven't moved moved in yet, but far the service has been great. I have had quick responses to all of my emails, call backs when promised and they have been upfront about everything. ------ has been assisting me very well.:-)… Full Review ▶

01/06/13
Resident

I moved here right before christmas and so far am happy with my place. I have 2 big dogs (German Shephards) and this is the only place i found that takes big dogs. I am pretty happy with everything. Full Review ▶

01/05/13
Resident

Been here for about 3 months. The place isn't perfect but of the 6 apartments I've lived in as an adult I'd say it's second best.. My only 2 personal complaints would be that the dog park has no gate, so… Full Review ▶

12/04/12
Resident

DO NOT MOVE HERE! When we first moved into our apartment, it wasn't ready at all, the cleaners were there until 7pm the day we moved in. There were still many things that needed to be fixed and of course they… Full Review ▶

Manager Response
10/11/12
Resident

I have lived here since Feb,2011 all I can say is this place needs alot of work. There are some good things like being able to have large dogs and the part of the property closest to home depot has alot… Full Review ▶

Manager Response
08/01/12
Resident

I was evicted from this apartment complex a year ago. The management is shady as if they are tweekers. They are always on the pjone and they enjoy evicting MEMBERS OF THE ARMED FORCES! They are just like the Mark Twain… Full Review ▶

07/14/12
Resident

I have had THE WORST experience at madrona pointe apartments, do not move here! When I first moved in I did not have hot water, my dish washer didn't work, there wasn't a shower curtain rod, my screen door was constantly… Full Review ▶

Manager Response
07/13/12
Resident

DO NOT move in here. The managment is all new and they still don't take care of things that need to get done. I've had three urgent work orders in for over a month and they still havent addressed them. The… Full Review ▶

06/12/12
Resident

The day we moved in, I went through and did the normal check for the list of items for which we shouldn't be charged at the end of the lease. TWO FULL PAGES!! It took them about two weeks to address… Full Review ▶

05/26/12
Resident

The staff are friendly but the parking sucks, it's very expensive, everything they fix is half----. They keep the outside maintained for the most part but they could careless. I asked them to fix the leak under my sink about four… Full Review ▶

04/20/12
Resident

My goal is to write an honest review that will hopefully be helpful to others. I lived at Madrona Pointe for a year and a half, in a third floor unit. PROS: Located near the freeway, Starbucks, gas station, walking trails,… Full Review ▶

02/03/12
Resident

I was really trying to like this place because of the location... the staff seemed friendly enough but the truth is everything is always breaking; cabinet doors, the dryer handle, bathroom, balcony door, etc. It all got old quickly. The pool… Full Review ▶

02/01/12
Resident

STAY AWAY! IF YOU READ THIS REVIEW, CONSIDERED YOUR SELF WARNDED. IF YOU END UP SIGNING A LEASE HERE, YOU GET WHAT YOU DESERVE. COMBINED ALL THE NEGATIVE REVIEWS AND REALIZE THAT IS WHAT YOUR GOING TO GET. NO PARKING, LOUD,… Full Review ▶

Manager Response
02/01/12
Resident

First off, I'd like to say that I toured Madrona Pointe about 2 1/2 years ago when I first moved to Tacoma. The leasing agent reminded me of a used car salesman, trying to "sell" me on an overpriced box of… Full Review ▶

01/11/12
Resident

It appears as though the employees of Madrona Pointe spent much of Jan 16th writing themselves positive reviews...at least that is how I see it. I find it highly unlikely that 6 consecutive residents would indeed recommend this complex. Madrona Pointe… Full Review ▶

Manager Response
01/07/12
Resident

New manager..... The last manager would never talk to the residents. The new one Tammy loves communicating with the residents and is always at the resident events. I have been living at Madrona Pointe for about 10 months. I have a… Full Review ▶

11/21/11
Resident

Since my husband is active duty military he moved to Washington first so he picked this apartment without me here. When I went online and seen all the beautiful pictures I was excited about our new place, but once I got… Full Review ▶

10/08/11
Resident

The place is a joke. The office is rude, -------------------------------r, is an ----- and very rude. She parks right up front where future residents should be able to park. It is dark in the area I live, the carport has inoperable… Full Review ▶

10/02/11
Resident

I have have a great experience living at Madrona Pointe since I have moved in. I have had two issues which needed to be addressed by the maintenance staff. Both were fixed in a timely manner. Maintenance gave me a courtesy… Full Review ▶

09/27/11
Resident

I have lived here for almost two years and it was ok the first year but since I renewed my lease it has gone downhill. The office staff is very cliquey and it is evident just walking in there to ask… Full Review ▶

07/20/11
Prospective Resident

I visited this place looking for a new apt. The place looked really nice, clean and they were very friendly. I love all the amenities - free tanning! Madrona Point was a lot nicer than anything else I've looked at so… Full Review ▶

06/21/11
Resident

DECIEVING, LYING AND WILL CHARGE YOU EXTRA FOR NO REASON I WOULD NOT RECOMMEND TO MY LEAST FAVORITE PERSON TERRIBLE SERVICE, AND JUST OVERALL BAD. Full Review ▶

05/05/11
Resident

I lived in madrona pointe for about 3 years and it was a HORRIBLE experience. FIRST, dont EVER think your vehicle is safe...while living there my truck was broken into TWICE and later STOLEN...I woke up to a pierce county sheriff… Full Review ▶

04/30/11
Resident

My partner and I just moved in a few weeks ago and I have to say that it was pretty smooth. There were some hiccups with our application process, but those were on our end, and the management was helpful and… Full Review ▶

04/25/11
Resident

Awesome placed to live! Grounds are really well kept and parking is very adequate. Maintainence and Managment is very friendly and willing to help. They even have a resident appreciation day where they give out free breakfast! Our neighbors were all… Full Review ▶

04/22/11
Resident

I. Have nothing bad to say about this place....its not perfect, but its better than most other places I have lived.... I have no coomplaints and I plan on staying here for a while Full Review ▶

04/22/11
Resident

We moved in a few months ago, and have enjoyed it here. We are loving this nice weather--the kids finally are getting to use the playground. We can't wait until the pool opens for the summer. My husband loves playing in… Full Review ▶

04/16/11
Resident

I love it here. The staff is great and the amenities are even better Full Review ▶

04/16/11
Resident

I'll just get to the "pointe".... This place is constantly loud, ESPECIALLY during the the summer...Car alarms seem to be going off constantly, at all hours of the night/morning. People drive through the complex with their stereos blasting, also at all… Full Review ▶

04/14/11
Resident

I've been living here for 4 years now. I figured it was time for an updated review. I still love my home, though my carpet is starting to look pretty aged. I went in last week to ask about moving apartments… Full Review ▶

04/14/11
Resident

Where do I start we moved in and the bar into the Kitchen fell off they forgot to secure it when the repainted it. next my washer was broken on move in and took a week to fix it though it… Full Review ▶

04/11/11
Resident

Ever since i signed the lease and got to see my apt i hated it and immediately regretted my decision. for starters the kitchen is way to small and everything but my fridge is way out dated. all the closet doors… Full Review ▶

02/26/11
Resident

I loved living at these apartments. they have all the ammenities that you could ask for I got to cut out my tanning membership and gym saved alot of money. I even got to bring my rott with me which was… Full Review ▶

11/11/10
Resident

Check their BBB rating, see what people say with them. The only good thing I can say is that they gave me my full security deposit (except for cleaning the carpet). Full Review ▶

11/01/10
Resident

I'm about to move out and they "lost" my last rent check along with my notice to vacate letter. Also beware that they do not offer leases; only rental agreements. This is how they can "get away with" not following most… Full Review ▶

09/24/10
Resident

My family and I lived at Madrona Pointe for about 6 months and hated it. There is not enough parking. The apartment was drafty and falling apart. They are quick to make a buck off of you when they can. There… Full Review ▶

09/01/10
Resident

This place is a nightmare! Everything bad you could imagine about a place is reality here. Its pretty but thats all, don't be tricked. - no parking - very drafty windows - crap falls apart all the time, gutters ect -… Full Review ▶

06/01/10
Resident

So I have lived at madrona pointe for 3 years and when i moved in everything was good. they office was super nice and proffesional. then after a few months of living there i put in a work order and maitnance… Full Review ▶

04/16/10
Resident

the parking is terrible... you can hear the person next door sneeze... the people who work here constantly change and are idiots no one knows whats going on... the water and garbage prices are out of this world when we first… Full Review ▶

04/06/10
Resident

My husband and I stayed here for 3 monthes. We liked it at first. But, every time I tried to get maintenace to come they wouldn't! It took them 4days to come and fix the leaky washer hose! When I called… Full Review ▶

03/11/10
Resident

I lived at Madrona Pionte for a short time and only wish it would have been shorter. Unless you enjoy waking up to the sounds of dogs barking, car alarms screaming, babies crying, or maintenance people raking the rocks outside your… Full Review ▶

03/08/10
Resident

Sorry former reviewers, I disagree. What you call "Nosey," I call security and proactive management, ensuring a safe and pleasureable community. I've even been in the cabana as they have proactively been calling their residence to make sure thay are happy… Full Review ▶

02/23/10
Resident

I don't know where to start with these apartments. I lived here for 6 months. When I moved in, the balcony needed repair. It was never repaired. Anytime there were problems, I would call the leasing office. No one would return… Full Review ▶

02/21/10
Resident

I just wanted to say thank you the people at Madrona Pointe. I just recently had to leave the complex due to some domestic issues. The gentleman who helped me, carefully walked me through how I needed to legally get my… Full Review ▶

02/17/10
Resident

This place is the worst place I have ever lived. The apartments themselves are somewhat decent although insanely small but the people in the office are horrible. It's pathetic. They need to review the fair housing laws. I can't wait til… Full Review ▶

12/30/09
Resident

I just moved out of madrona pointe on november 30th. This is by far the worst place I have ever lived. They are great when you are signing your lease but the second you initial every line of crap in your… Full Review ▶

12/23/09
Resident

They use a debt collection company called I.Q Data International (google it).. We paid our final bill at move out and Madrona Pointe signed we had zero balance. 3 months later I get a very harrasing call from this debt collection… Full Review ▶

10/28/09
Resident

We moved in in Jan. 08 and moved out July 09, and the apartment complex maintenance was terrible, they only came to fix things after 2 or 3 calls to remind them and even then they only fixed a couple things,… Full Review ▶

08/15/09
Resident

My husband and I lived at Madrona Pointe from Jan. 07 to Jan 08 and during the whole time we lived there we were angel tenants. Always paid on time, never had complaints from neighbors, and left the apartment cleaner when… Full Review ▶

08/14/09
Resident

If you decide to move into these apartments, which I strongly advise you not to, make sure you document EVERYTHING in writing during your walk through! I lived there for three months, then I lost my job, and when it came… Full Review ▶

07/14/09
Resident

I rented an apartment from Madrona Pointe for a little over a year and a half, of which I regret all of the time and money I spent there. It's impossible to get anything fixed, the management is a joke, as… Full Review ▶

05/20/09
Resident

Notice on all the rent sites that there are NO pictures of the interiors? They boast about how it has been renovated but they only slapped on a paint job and landscaped! We moved in may 2008 and moved out april… Full Review ▶

05/03/09
Resident

We lived at Madrona Point for 5 years. Those were the worst years of our lives. They don't like to fix anything. ANd if they do, they just get it from another apartment for it to break again 4 months later.… Full Review ▶

04/20/09
Resident

Lived here for 2008-09. Maintenance never fixed a damn thing. The cabinets under the kitchen sink molded over completely because the faucet leaked. There was mold in my bath room ceiling. SO maintenance came in and put a huge hole in… Full Review ▶

04/05/09
Resident

this place is total --------. we just moved out and left the apartment in near perfect condition, minus some wear and tear. we turned in the key 4 days ago, and they have already given us a receipt for $1200 saying… Full Review ▶

02/28/09
Resident

I have only lived here since mid December 2008, but I have not had any of the problems that all these people complain about. I also noticed that every negative review is kind of hard to follow because it consists mostly… Full Review ▶

02/08/09
Resident

This place is ABSOLUTELY horrible. Not only is the office staff very rude if you ever have a problem, but the apartment was already dirty upon move in and things are fixed so half---- they keep breaking. I had my ceiling… Full Review ▶

02/05/09
Resident

When my boyfriend and I first moved in, our apartment already looked dirty. During the time we lived there, we heard our loud neighbors and dogs, saw dog poop everywhere, and the parking sucked. We also had several work orders that… Full Review ▶

01/22/09
Resident

This place is the worse place I've ever lived, EVER. The staff here are rude and disrespectful to the residents. Oh and god help you if anything ever breaks. They take their sweet time fixing anything, if they ever fix it… Full Review ▶

01/12/09
Resident

THEY CLAIM THIS PLACE IS NICE & SAFE. HOW CAN THAT BE WHEN THERE ARE ALWAYS POLICE HERE FOR SOME REASON. & AS FOR THE NICENESS THAT IS A ------- LIE. GARBAGE NEVER PICKED UP, TRASH ON THE GRASS. DON'T GET… Full Review ▶

01/03/09
Resident

This place is all crap. The office staff likes to screw people. Don't let them take your cash. The only good reviews are from the lazy, greedy f***s that work in this s**thole. I'd rather stick my scrotum in a rat… Full Review ▶

01/02/09
Resident

When I first moved here in January '08 the place was perfectly fine, quiet, relatively safe, not much activity at night, decent parking, overall good. But, after about April, as the economy turned for the worst, it seemed that ALL the… Full Review ▶

12/31/08
Resident

These apartments are horrible. I have never gotten the "professional, and friendly" service that they boast. Trying to get maintence is like chasing ghosts; and when they do come the job is shabby and unfinished. Office staff is never helpful, and… Full Review ▶

11/13/08
Resident

I moved to Madrona Pointe in June of 2008, the staff is absolutely incompetent. If you have a problem with your apartment it takes them forever to come and supposedly fix it. My microwave, dishwasher and toilet weren't working and I… Full Review ▶

10/22/08
Resident

My boyfriend and I moved into the madrona pointe apartments june 2008, ever since then we have had NOTHING BUT PROBLEMS!!!!!!! we had put in work orders two weeks after we had moved in and nothing was done. two months later… Full Review ▶

09/30/08
Resident

This place is the worst place I have ever lived. The post where they say this place is great and that they never had any problems was written by the office staff. And of course they never had problems because they… Full Review ▶

09/29/08
Prospective Resident

Well let me start by saying it isn't at all what it seems. We moved cross country to this place with the managment that was such a bunch of brown noising liars. They tell you all this bs on how wounderful… Full Review ▶

09/28/08
Resident

I've read all the bad reviews and it amazes me what some people have written. I absolutely love this apartment complex and have never had any problems. The cabana is wonderful, it's so nice to have a tanning salon and area… Full Review ▶

09/15/08
Resident

I have been reading reviews and I want to know where these people have grown up? I will admit that parking isnt the best, but its also not so bad, at least you dont have to park out on the street.… Full Review ▶

08/26/08
Resident

THIS IS THE WORST APARTMENT COMPLEX EVER.. NO ONE HERE KNOWS THERE JOB AT ALL.. ASK THE OFFICE STAFF SOMETHING THEY NEVER HAVE A DAM ANSWER.. BUT, THEY ALWAYS SAY YOUR SUPPOSE TO HAVE EXPERIENCE DEPENDING ON WHAT JOB YOUR APPLYING… Full Review ▶

08/18/08
Resident

Everyone lets their dogs s**t in the yard all the time and never clean it up. i have stepped in it multiple times. Also they let their dogs run around loose without a leash so that they can go get my… Full Review ▶

06/19/08
Resident

The office is incredibly unorganized. One person will talk down your request and tell you that someone will call and if you don't call back and re-explain the issue it will never be taken care of.The maintenance does not keep to… Full Review ▶

04/22/08
Resident

I lived here for a year and a half. There is no security. My apt was broken into and all my things were stolen. My car was towed by management when I first moved in. My motorcycle was almost stolen. Management… Full Review ▶

04/08/08
Resident

My husband was in the army and we lived here for a very short period of time.. the staff was nice over the phone but was completly rude later.. i complained about my neighbors at least once every two day due… Full Review ▶

04/05/08
Resident

the walls are so thin, you can hear your neighbours microwave beeping. came home one day and i s--- you not, i hard the people at the other end of the building smoke detector going off with their windows and door… Full Review ▶

04/02/08
Resident

I lived here for a short period of time, I serve in The United States Army. When I moved in they told me they would honor the militay clause, sure enough I came down on orders they acted like it was… Full Review ▶

03/29/08
Resident

What everyone else said is true! This is by far the worst (including worst run) complex I ever rented from. There really is dog poop EVERYWHERE! I'm a dog owner myself, but no one likes stepping in someone else's dog's mess.… Full Review ▶

09/23/07
Resident

...unless you go through a lengthy process involving lawyers. I moved out a month ago and I haven't gotten my deposit back because they are trying to illegally withhold it. I caused no damage beyond normal wear and tear, yet they… Full Review ▶

08/07/07
Resident

We made the mistake of renting here after seeing the model alone. The apartment we wound up with wasn't up to par. Furthermore, the staff was too busy to do a move-in walk-through with us. The management staff is scatterbrained and… Full Review ▶

08/05/07
Resident

This place is a joke! Our fire alarm didn't work the first day of move in and it took several requests and 6 months for them to fix it. Either the maintance lawnmower or someone else shot a rock through our… Full Review ▶

06/30/07
Resident

all i can say would not be in madronas favor. they management is poor and when they switched office managers it only got worse! the girl in the office barely can do their work being and the managers don't have time… Full Review ▶

05/27/07
Resident

We have lived here almost a year, due to the fact that the shortest lease is ten months. The apartment complex says they have a ban against pit bulls/ pit mixes, however most of our neighbors have them. No one picks… Full Review ▶

04/14/07
Resident

The office staff is completely unprofessional and incompetent. They have rules and regulations that no one follows, and why would they if management does not enforce them. One of those rules is no pit bulls, 90% of the place has one… Full Review ▶

02/24/07
Resident

I lived at Madrona Pointe for just over a year. I have never had any real problems. Yes I have had to call in to the office to have my garbage disposer fixed which was not a real big deal. Madrona… Full Review ▶

01/31/07
Resident

I lived here for almost two years and I can tell you this place is a DUMP. They will suck your last penny out of your pocket so you can live in a one bedroom apartment that is basically a hallway… Full Review ▶

12/12/06
Resident

This place is a damn joke!!!! All I have too say is that dont even move here, they will rip you off. If you dont take my word for it just read the reviews, they are all true. Also it has… Full Review ▶

11/30/06
Resident

Madrona Ponite sucks much a$$!!!!!!!!! All the so-called "great"reviews you read here about the place are actually posted by the office sluts. First off, start with the big a$$ hill that you can't drive up when it snows because the maintenance… Full Review ▶

10/27/06
Resident

I think madrona is a great property and well kept. I enjoy living here and would be glad to come back if i was to move back to the tacoma washington area. Full Review ▶

10/23/06
Resident

I have lived here for over 5 years and am very happy with my apartment i have been here through the renovation and think the property is beautiful i was just taking the time to say that because i saw them… Full Review ▶

10/20/06
Resident

When I moved out they charged me for things that I didnt know that they could charge for. They charged me for a full paint job in my apartment when I moved out, and when i moved in the apartment wanst… Full Review ▶

10/19/06
Resident

I enjoyed staying here for the past year, and it was the best by far from the past rentals i've had over the course of 10 years! Also i enjoyed the staff and the 2 ladies that worked in the club… Full Review ▶

10/11/06
Resident

i really enjoyed being here. I think the have really good staff for such a big place and its a very nice community! my favorite was the propeties conceirge (louann) she walked my dog for me and helped when i was… Full Review ▶

10/11/06
Resident

They have the worst managment EVER!!!!! If you are in the military STAY AWAY!!!!They screw you over when it comes time for you to move out, they charge for the stupidist things and they can care less if you are getting… Full Review ▶

10/10/06
Resident

I have been a tenant here for 2 years and i love it here i would not want to live any where else i am sooooooo happy i moved here my lease is up next month and i think that im… Full Review ▶

08/07/06
Resident

i moved here from Alki, and must say, I think the complex is clean, they take great care of the grounds, I have only had one issue with my garbage disposal and they took care of it with in 24 hours.… Full Review ▶

07/26/06
Resident

I enjoyed staying her through the past 2 years and the fact that they excepted our 2 large lab mixes. Its a very pretty community, lots of use out off the pet park, and the few things fixed were always done… Full Review ▶

07/21/06
Resident

Stay away at all costs, you're probably better off living under a bridge. Where to start: Before we even moved in we were switched to a "newly remodled" unit. When we moved in we found that NOTHING was remodled. The appliances… Full Review ▶

07/07/06
Resident

my family and i really enjoyed staying there the past 3 years!!! Full Review ▶

04/26/06
Resident

I live at Madrona Pointe right now, and my lease is almost over. I can hardly wait to move!! My heater in my room was broken from the time we moved in, and when i finally asked them to come and… Full Review ▶

01/31/06
Resident

All these apartments care about is getting the rent check, after that your on your own. My heater hasnt work since i moved in (7 months ago) and they have been out only 4 times to fix it. It is a… Full Review ▶

12/11/05
Resident

Full Review ▶

10/04/05
Resident

HAD A LOOK AND LEFT AS FAST I COULD__GROSS AND OLD! Full Review ▶

03/02/05
Resident

The later part of Feb. 2005 I went to look at the Overlook Apartments. The office staff (male) told me that I need to put $300 down as a application fee. When I went back less than 24 hours later he… Full Review ▶

08/08/04
Resident

THis place sucks ---. We've been here since Feb '04 and since that time, they have changed the rules at least 7 times. The kicker is when they told us that our deposit was waived (typed on our contract) and within… Full Review ▶

02/11/04
Resident

I believe these apartments are going by a new name, used to be The Overlook Rim, now Madrona Pointe

In the time that we lived there, about 8 months, they never fixed anything. I would put in requests and no one was… Full Review ▶

02/05/04
Resident

My wife and I moved into the Overlook Apartments in 2001. We were in the middle of purchasing a house that was contingent and we need to due a bit of remodeling on this 100 year old house once the owners… Full Review ▶

10/10/03
Resident

My wife and I moved into these apartments less than 2 months ago, after signing a 6 month lease. There have been work crews there most of the time we have been there painting and fixing up the grounds. We recently… Full Review ▶

08/30/03
Resident

I have lived here through many management changes and tons of promises, but the new management has definitly cleaned this place up and they have only been here two months or so. They evicted the bad neighbor in our building, got… Full Review ▶

08/15/03
Resident

I lived in the Overlook apartments for the period of one year. Toward the end of my lease, new managment took over. I received a call from the complex a couple weeks before my lease ended and I was asked if… Full Review ▶

04/24/03
Resident

I have lived here for almost a year. I agree this place is --------! First of all the tenants upstairs are up ALL hours of the night fighting, jumping, and stomping up and down the stairs. We have called the police,… Full Review ▶

12/22/02
Resident

I think that I´m in a unique position because I haven´t live here but I almost moved it.
I had already handed the management my $250.00 deposit and made an apointment to come in with the rest of the required fees… Full Review ▶

09/15/02
Resident

When I moved in I had dirty blinds and the place wasn´t that clean at all. My bathroom is an electrical hazard and it took 5 months to get my closet doors fixed. My bathroom door doesn´t close all the way… Full Review ▶

02/15/02
Resident

Management has probably changed several times by now, however.....

I requested for them to change the front stairwell lights for over a month....


...before doing it myself.

the apts are nothing special and are on a hill… Full Review ▶

1 to 10 of 161

Units

BedsBathsRent
11 $ 619
21 $ 675
31 $ 0
41 $ 0

Amenities

  • Cats Allowed

  • Small Dogs Allowed

  • Large Dogs Allowed

  • Pet Deposit Required

  • Pet Rent Required

  • Some Breeds Restricted

  • Laundry On-Site

  • Laundry in Units

  • Laundry Connections in Unit

Rent Trends

Year Beds Baths Avg. Monthly Rent Range
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Disclaimer: Rental rates have been collected from Internet users and represent snapshots of a rental prices over time. These rates may not be a reliable indicator of current rents or the price offered to new residents. How to use this information.

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